Contact Center Director jobs in Chillicothe, OH

Contact Center Director directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Director establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Director develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Contact Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Director
  • Carver Community Center
  • Chillicothe, OH FULL_TIME
  • Since 1945, Carver Community Center has served the underserved populations of Chillicothe, Ross County through childcare, youth development and enrichment programs, soup kitchen, community meeting space, and help accessing community resources. (To learn more about Carver, please visit us on Facebook.)

    The director will oversee staff and their development, child care compliance and quality, programing, fundraising, seeking and meeting grant requirements, financial compliance, and community relations and work with the Carver Community Center Board to continue the Center’s long history serving the community.

    Qualifications include:

    · Management experience and familiarity with budgets

    · Meet ODJFS’s required qualifications for a Child Care Administrator [OAC 5101:2-12- 07 Appendix A]

    · 3-5 years childcare experience

    · Familiarity with ODJFS’s “Step Up to Quality".

    · Grant and fundraising experience

    · Effective individual and community communication skills

    · Demonstrated desire to help those in need

    · Pass background check

    Note: Applications should include a cover letter, resume, and references and be submitted to carvercc@horizonview.net or Carver Community Center, 165 W. Fourth Street, Chillicothe, Ohio 45601 by April __, 2024.

    All qualified applicants will receive consideration without regard to race, religion, sex, sexual orientation, or national origin.

    Job Type: Full-time

    Pay: $29,000.00 - $33,000.00 per year

    Work setting:

    • In-person

    Ability to Commute:

    • Chillicothe, OH 45601 (Required)

    Ability to Relocate:

    • Chillicothe, OH 45601: Relocate before starting work (Required)

    Work Location: In person

  • 20 Days Ago

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Assistant Director of Sales
  • Holiday Inn & Roberts Center
  • Wilmington, OH FULL_TIME
  • The Roberts Conference Centre, located in Wilmington Ohio is currently seeking an Assistant Director of Sales to join our Sales team. The Assistant Director of Sales is responsible for achieving estab...
  • 19 Days Ago

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Activities Director - Activities Director
  • Legacy Health Services
  • Hillsboro, OH FULL_TIME
  • Summary The Activities Director will be responsible for planning, organizing, developing, and directing the overall operations of the Activity Department. The Activity Department is a vital component ...
  • 12 Days Ago

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Enrollment Center Representative
  • tri-c
  • Highland, OH FULL_TIME
  • SUMMARY:Provides first-level enrollment services support in the following areas: admissions, registration, cashiering/payment of student fees, financial aid, scholarships and responds to requests for ...
  • 1 Month Ago

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Director of Marketing
  • The Laurels of Hillsboro
  • Hillsboro, OH FULL_TIME
  • Director of Marketing/ Admissions Do you have a background in health care sales and marketing? If you enjoy working with seniors and their families to secure the best care for a post-acute stay, consi...
  • 14 Days Ago

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Activities Director
  • Laurel Health Care Company
  • Hillsboro, OH FULL_TIME
  • Do you have a passion for working with seniors? Are you a good communicator, have a fun-loving attitude and enjoy planning events? When you join us as the Activities Director at The The Laurels of Hil...
  • 20 Days Ago

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0 Contact Center Director jobs found in Chillicothe, OH area

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Technical Writer, Sr./Principal (HR-5705)
  • Fluor Bwxt Portsmouth Llc
  • Piketon, OH
  • Technical Writer, Sr./Principal (HR-5705)Tracking Code HR-5705 Job Description Technical Writer, SeniorJob Code:TECHWRIT...
  • 4/23/2024 12:00:00 AM

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Nike Factory Store - Head Coach (Store Manager) - Jeffersonville, OH
  • Nike, Inc.
  • Jeffersonville, OH
  • Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the worlds best athletes. It is a place to explore...
  • 4/23/2024 12:00:00 AM

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Branch Manager
  • MHC Kenworth
  • Chillicothe, OH
  • Job Title Branch Manager Business Function Management Branch Name MHC Kenworth-Chillicothe Date 09-20-2023 Address 1273 ...
  • 4/23/2024 12:00:00 AM

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General Manager(02242) - 16 Consumer Drive
  • Domino's Franchise
  • Chillicothe, OH
  • Job Description Job Description Job DescriptionGeneral Manager Are you ready to be part of the action? Immediate Opening...
  • 4/23/2024 12:00:00 AM

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Field Sales Manager
  • Raymond Storage Concepts, Inc.
  • Groveport, OH
  • Field Sales Manager Raymond Storage Concepts is a leading provider of customized material handling solutions, dedicated ...
  • 4/22/2024 12:00:00 AM

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Assistant Retail Supervisor
  • Aldi
  • Chillicothe, OH
  • When you join our team as an Assistant Store Manager, youll take on key store management responsibilities including assi...
  • 4/22/2024 12:00:00 AM

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Chillicothe, OH - Medical - ODRC - Chillicothe Correctional (CCI) - Behavioral Healthcare Provider 1 - Region 3 - Mental
  • Chillicothe Correctional Institution
  • Chillicothe, OH
  • Weekly Pay Range - $1209 To $1343 Summary: A SOCIAL WORKER help people with a broad range of issues, including psycholog...
  • 4/21/2024 12:00:00 AM

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Network HR Manager
  • Kenco Group
  • Groveport, OH
  • About the Position The Network Human Resources Manager will be responsible for, but not limited to, the overall leadersh...
  • 4/20/2024 12:00:00 AM

Chillicothe (/ˌtʃɪlɪˈkɒθi/ CHIL-i-KOTH-ee) is a city in and the county seat of Ross County, Ohio, United States. Located along the Scioto River 45 miles south of Columbus, Chillicothe was the first and third capital of Ohio. It is the only city in Ross County and the center of the Chillicothe Micropolitan Statistical Area (as defined by the United States Census Bureau in 2003). The population was 21,901 at the 2010 census. Chillicothe is a designated Tree City USA by the National Arbor Day Foundation. Chillicothe is located at 39°20′11″N 82°59′2″W / 39.33639°N 82.98389°W / 39.33639; -82.983...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$160,753 to $239,637
Chillicothe, Ohio area prices
were up 1.3% from a year ago

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