Contact Center Director jobs in Greenville, MS

Contact Center Director directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Director establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Director develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Contact Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Maintenance Director
  • Crystal Rehabilitation and Healthcare Center
  • Greenwood, MS FULL_TIME


  • Maintenance Director for Long Term Care Facility

    Competitive Wage

    Excellent Benefit Package!!
    Tuition Reimbursement, Family Scholarships, Early Pay,
    FREE Telehealth & Teletherapy services for Employee & Family Upon Hire!!
    HSA, FSA, 401K, and much more!!

    Nexion affiliates operate 56 skilled nursing and rehabilitation as well as assisted living facilities in  Louisiana, Mississippi and Texas. Each of our affiliate skilled nursing and assisted living campuses offers a home-like setting influenced by their own unique regional cultures. Our commitment to excellence is reflected in our positive clinical outcomes, resident and family member testimonials, satisfaction reports and AHCA Quality Awards.

    Responsibilities:

    • Responsible for the overall safety, appearance and maintenance of the facility in accordance with all applicable Federal, State and Local requirements at all times.
    • Completes maintenance services and activities using TELS maintenance program.
    • Inspects storage rooms, workrooms, utility/janitorial closets for upkeep and safety controls
    • Ensures safety committee meetings are held monthly, with complete and accurate documentations.
    • Keep abreast of economic conditions and recommend to the Administrator adjustments in maintenance services that assure the continued ability to provide a clean, safe and comfortable environment.

    Qualifications:

    • Minimum of 3 years diverse construction or maintenance related experience in a supervisory capacity.
    • Must be knowledgeable various mechanical, electrical and plumbing systems, HVAC certification a plus but not required.
    • Experience as Maintenance Technician in a skilled nursing facility preferred, but not required.
    • Must have knowledge of building codes and safety regulations.
    • Must have a reliable source of transportation and valid driver’s license.

    Compensation and Benefits Package

    We offer a competitive compensation and benefits package to include voluntary Medical, Dental, Vision, AD and D Benefits, LT/ST Disability, Life Insurance, Flex Spending Account and 401K

    EOE M/F/D/V

  • 14 Days Ago

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Hospice Director of Nursing – Greenwood, MS
  • North Sunflower Medical Center
  • Ruleville, MS FULL_TIME
  • Department: Hospice Hours: Full-Time Summary: Looking for a Hospice Director of Nursing to direct and supervise the hospice program under the supervision of the Hospice Administrator for our upcoming ...
  • 28 Days Ago

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Executive Director - Bologna Performing Arts Center
  • Delta State University
  • Cleveland, MS FULL_TIME
  • Delta State University Executive Director - Bologna Performing Arts Center Position Type: Administrative Department: Bologna Performing Arts Center Posting Number: 201201420 Full or Part Time: Full Ti...
  • 8 Days Ago

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Director, Gertrude C. Ford Center for Teaching and Learning
  • Delta State University
  • Cleveland, MS FULL_TIME
  • Delta State University Director, Gertrude C. Ford Center for Teaching and Learning Position Type: Administrative Department: Center for Teaching and Learning Posting Number: 201201392 Full or Part Tim...
  • 30 Days Ago

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Director of Nursing (DON)
  • Dr Arenia C Mallory Community Health Center Inc
  • Lexington, MS FULL_TIME
  • Director of Nursing (DON) Dr. Arenia C. Mallory Community Health Center (MCHC) is currently seeking a passionate Director of Nursing (DON) to organize, plan, evaluate and direct the services of the Nu...
  • 15 Days Ago

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Maternal Child Center - Scrub Technician
  • Delta Health The Medical Center
  • Greenville, MS FULL_TIME
  • Assists surgeon during C-sections Ensures surgical suite is adequately prepared for C-sections Cleans, wraps and sends all instruments to Central Service for sterilization High School Graduate or equi...
  • 1 Month Ago

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0 Contact Center Director jobs found in Greenville, MS area

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General Manager
  • Sonic Drive-in
  • Greenville, MS
  • The Job:As a SONIC Drive-In Assistant General Manager, you are responsible for overseeing and managing the daily operati...
  • 4/24/2024 12:00:00 AM

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Vice President for Enrollment Management
  • Delta State University
  • Cleveland, MS
  • Vice President for Enrollment Management Below you will find the details for the position including any supplementary do...
  • 4/23/2024 12:00:00 AM

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Coordinator for International High School Students!
  • Greenheart Exchange
  • Lake Village, AR
  • Job Description Job Description By becoming a Greenheart Exchange Local Coordinator, you have the opportunity to change ...
  • 4/21/2024 12:00:00 AM

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Appointment Setting Sales Rep
  • Globe Life Family Heritage Division
  • Greenville, MS
  • Job Description Job Description The McEacharn Agency is looking for a dedicated Appointment Setter and Sales Representat...
  • 4/21/2024 12:00:00 AM

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SATCOM Project Planner
  • Govcio LLC
  • Shaw, SC
  • Overview: GovCIO is currently hiring for a SATCOM Project Planner. This position will be located in Sumter, SC and will ...
  • 4/21/2024 12:00:00 AM

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LMR Project Planner
  • Govcio LLC
  • Shaw, SC
  • Overview: GovCIO is currently hiring for a LMR Project Planner. This position will be located in Sumter, SC and will be ...
  • 4/21/2024 12:00:00 AM

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GENERAL MANAGER
  • Chawla Pointe LLC
  • Cleveland, MS
  • Job Description Job Description Chawla Pointe, LLC & Happiness Hotels are fast growing companies in our industry in the ...
  • 4/21/2024 12:00:00 AM

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Task Order Lead
  • Govcio LLC
  • Shaw, SC
  • Overview: GovCIO is currently hiring for a Task Order Lead. This position will be located in Shaw AFB, SC and will be a ...
  • 4/21/2024 12:00:00 AM

Greenville is a city in, and the county seat of, Washington County, Mississippi, United States. The population was 34,400 at the 2010 census. It is located in the area of historic cotton plantations and culture known as the Mississippi Delta. Greenville is located on the eastern bank of Lake Ferguson, an oxbow lake left from an old channel of the Mississippi River. One floating casino is located on the lake near the downtown area known as the Trop Casino Greenville, with a second just west of the city near the Greenville Bridge known as Harlow's Casino Resort. Chicago Mill and Lumber Co. oper...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$154,497 to $230,311
Greenville, Mississippi area prices
were up 1.2% from a year ago

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When customers call a business on the phone for support, the call center is where they land.
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