Contact Center Director jobs in Hialeah, FL

Contact Center Director directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Director establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Director develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Contact Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Director of Maintenance
  • Waterford Rehab Center
  • Hialeah, FL FULL_TIME
  • Overview: We are seeking a highly skilled and experienced Director of Maintenance to oversee and manage the maintenance operations of our organization. The Director of Maintenance will be responsible for ensuring the efficient and effective maintenance of our facilities, equipment, and systems. This is a leadership role that requires strong technical knowledge, excellent organizational skills, and the ability to manage a team. Duties: - Develop and implement maintenance strategies, policies, and procedures to ensure optimal performance and reliability of facilities, equipment, and systems - Manage and supervise a team of maintenance technicians, providing guidance, training, and support as needed - Conduct regular inspections and assessments of facilities to identify maintenance needs and prioritize repairs or improvements - Coordinate with vendors and contractors for outsourced maintenance services or specialized repairs - Oversee the implementation of a Computerized Maintenance Management System (CMMS) to track work orders, schedule preventive maintenance tasks, and maintain accurate records - Ensure compliance with all relevant regulations, codes, and standards related to facility maintenance - Collaborate with other departments to develop and implement energy conservation initiatives - Develop and manage the maintenance budget, tracking expenses and identifying cost-saving opportunities - Stay updated on industry trends, best practices, and new technologies in maintenance management Requirements: - Bachelor's degree in Engineering or a related field is preferred - Proven experience in maintenance management or a similar role - Strong knowledge of electrical systems, including high voltage and low voltage applications - Familiarity with HVAC systems, logic controllers, and other building automation systems - Excellent leadership skills with the ability to motivate and inspire a team - Strong project management skills with the ability to prioritize tasks and meet deadlines - Proficient in using CMMS software for work order management and asset tracking - Excellent problem-solving abilities with a proactive approach to identifying issues and implementing solutions - Strong communication skills with the ability to effectively interact with stakeholders at all levels We offer competitive compensation and benefits packages, including healthcare and retirement plans. If you are a highly motivated and experienced maintenance professional looking for a challenging leadership role, we encourage you to apply. Note: All positions must be paid, including internship positions.

    Job Type: Full-time

    Pay: $52,000.00 - $55,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Monday to Friday

    Work setting:

    • In-person
    • Long term care
    • Nursing home

    Ability to Relocate:

    • Hialeah, FL 33016: Relocate before starting work (Required)

    Work Location: In person

  • 20 Days Ago

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Director, Facilities Management
  • Lower Keys Medical Center
  • KEY WEST, FL FULL_TIME
  • Dreaming of living in paradise? Want to join a team delivering unmatched patient care? Enjoy leading an incredible team? If so, we have the perfect role for you! What We Stand For: At Lower Keys Medic...
  • 6 Days Ago

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Assistant Director My Gym Children's Fitness Center
  • My Gym - Aventura
  • Aventura, FL FULL_TIME
  • My Gym Children’s Fitness Center, the premier children’s facility in Aventura, FL, is seeking a highly motivated and organized individual to fill our Assistant Director position. It is required that t...
  • 25 Days Ago

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Director of Admissions and Marketing ( Skilled Nursing Home) - Now Hiring
  • Aventura Rehab & Nursing Center
  • North Miami, FL FULL_TIME
  • Job DescriptionJob Description:The Director of Admissions & Marketing is responsible to oversee and direct the coordination of all referrals and admission into the Facility and develop. Marketing work...
  • 1 Day Ago

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Call Center Agent
  • South Mountain Healthcare & Rehabilitation Center
  • Hialeah, FL FULL_TIME,PART_TIME
  • We are searching for a polite, professional call center agent to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and t...
  • Just Posted

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Scooter/Golf Cart Service Technician - Keys Auto Center
  • Keys Auto Center
  • Key West, FL FULL_TIME
  • Scooter/Golf Cart Service Technician - Keys Auto Center US-FL-Key West Job ID: 2023-1829 Type: Full-Time # of Openings: 1 Category: Skilled Labor-Trades Keys Auto Center Overview Our Keys Auto Center ...
  • 1 Month Ago

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0 Contact Center Director jobs found in Hialeah, FL area

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Manager I
  • HMSHost
  • Miami, FL
  • Description: Purpose: The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executin...
  • 4/24/2024 12:00:00 AM

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Director, Fetal Cardiology - Miami, FL
  • Nicklaus Children's Hospital
  • Miami, FL
  • Description Join Our Team at Nicklaus Childrens Hospital Heart Institute! Are you a passionate and skilled pediatric car...
  • 4/24/2024 12:00:00 AM

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Manager Photo Operations
  • Norwegian Cruise Line Holdings Ltd.
  • Miami, FL
  • BASIC PURPOSE: Responsible for ensuring our teams are executing on our strategic visions. Oversee training standards and...
  • 4/24/2024 12:00:00 AM

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Operations Director
  • Kreyol Essence
  • Miami, FL
  • Job Description Job Description ABOUT US: Kreyol Essence (KE) makes natural + ethical beauty products with ingredients f...
  • 4/24/2024 12:00:00 AM

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Executive Director, FX & Rates Trading
  • CIBC
  • Miami, FL
  • Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedi...
  • 4/23/2024 12:00:00 AM

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Entertainment Professional Development Manager
  • Carnival Corporation
  • Miami, FL
  • Job Description The Manager - Entertainment Professional Development will be the key point of contact within Carnival Cr...
  • 4/22/2024 12:00:00 AM

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Shore Excursions Operations Process and Optimization Manager
  • Carnival Cruise Line
  • Miami, FL
  • **Job Description** The Manager, Shore Excursions Operations Process and Optimization will support the day-to-day operat...
  • 4/22/2024 12:00:00 AM

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Assistant General Manager - Chicago
  • Suncap Technology, Inc.
  • Miami, FL
  • REPORTS TO: General Manager; Director of Operations KEY RELATIONSHIPS: Guests, Kitchen Staff, Stewarding Staff, F&B Staf...
  • 4/22/2024 12:00:00 AM

Hialeah ( /ˌhaɪəˈliːə/) is a city in Miami-Dade County, Florida, United States. With the population of 239,673 at the 2018 United States Census, Hialeah is the sixth-largest city in Florida. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. It is located west-northwest of Miami, and is the only place in the county, other than Homestead, Florida, to have its own street grid numbered separately from the rest of the county (which is otherwise based on Miami Avenue at Flagler Street in downtown Miami, the county seat). Hialea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$167,009 to $248,964
Hialeah, Florida area prices
were up 2.9% from a year ago

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