Contact Center Director jobs in Laramie, WY

Contact Center Director directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Director establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Director develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Contact Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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North Platte Valley Medical Center Volunteer Opportunity
  • North Platte Valley Medical Center
  • Saratoga, WY VOLUNTEER
  • VOLUNTEER OPPORTUNITY

    Give back to the community, and help those in need.

    North Platte Valley Medical Center is in need for a volunteer Greeter for our main lobby area.

    Come be a part of a state of the art, BRAND NEW Critical Access Hospital (CAH) focused on balancing a fully accessible clinic, skilled nursing facility, and acute care hospital services.

    NPVMC provides the most up to date medical campus in Southeastern Wyoming. In addition to a 24-hour emergency room, NPVMC will offer advanced imaging including ultrasound, X-Ray, digital mammography, CT, Dexa Scan, and mobile MRI capabilities. The CAH features an inpatient pharmacy, laboratory services, and physical/occupational therapy. Staffed with both full time physician and mid-level providers, the hospital will provide a healthcare solution that services the community and offers convenience to medical services.

    The Town of Saratoga itself offers a family friendly, small-town community nestled between the beautiful Rocky and Sierra Madre Mountains. The Platte Valley area is highly known for its breathtaking scenery which offer hiking, camping, blue ribbon fishing, snowmobiling and cross-country skiing to name a few. Within 20 miles you can be floating down the river, driving up the gorgeous Snowy Range, soaking in our famous natural hot springs, or walking through and exploring the Grand Encampment Museum. You and your family will quickly fall in love with the Valley’s charm.

    Volunteer Greeter Responsibilities

    • Welcoming and assisting patients, their families and visitors entering NPVMC.
    • Answering questions, providing information and directing people to the hospital location they need.

    Hours needed: Weekdays 5-7 p.m. and Weekends Shifts between 8 a.m.- 7 p.m. This is volunteer so any hours you are available during these times would be greatly appreciated but you are not required to work the full 8 am - 7 pm.

    Background check, orientation, drug screening and TB test required upon hire for all positions.

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  • 22 Days Ago

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Cook - Washakie Dining Center
  • UW Candidate Experience
  • Laramie, WY FULL_TIME
  • The University of Wyoming invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/...
  • 9 Days Ago

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Cook - Washakie Dining Center
  • University of Wyoming
  • Laramie, WY FULL_TIME
  • The University of Wyoming invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/...
  • 12 Days Ago

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Travel Center Assistant Manager
  • Pilot Company
  • Wamsutter, WY FULL_TIME
  • Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. ...
  • 1 Month Ago

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Director of Pharmacy
  • Cardinal Health
  • Rawlins, WY FULL_TIME
  • What Health System Pharmacy contributes to Cardinal HealthPharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service ac...
  • 1 Day Ago

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Finance Director
  • City of Rawlins
  • Rawlins, WY FULL_TIME
  • Finance Director/Treasurer The City of Rawlins is seeking a Finance Director/Treasurer to join our team. This is a full-time exempt position working under the direction of the Rawlins City Manager. Th...
  • 2 Days Ago

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0 Contact Center Director jobs found in Laramie, WY area

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Pooled Position Monthly Upward Bound Summer Program 2024 Assist. Dorm Director
  • University of Wyoming
  • Laramie, WY
  • Job Description The University of Wyoming invites diverse applicants to consider our employment opportunities. We are al...
  • 4/26/2024 12:00:00 AM

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Home Infusion Nurse
  • Texas Nursing Services
  • Cheyenne, WY
  • JOB INFORMATION The Home Infusion Registered Nurse is responsible for providing the safe administration of parenteral pr...
  • 4/26/2024 12:00:00 AM

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Pooled Position Monthly Upward Bound Summer Program 2024 Assist. Dorm Director
  • University of Wyoming
  • Laramie, WY
  • Job Description The University of Wyoming invites diverse applicants to consider our employment opportunities. We are al...
  • 4/26/2024 12:00:00 AM

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EPMO Senior Project Manager I
  • Amentum
  • Cheyenne, WY
  • We are seeking an accomplished and dynamic professional to join our organization as a Senior Project Manager level 1 (Sr...
  • 4/26/2024 12:00:00 AM

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Mgr Regulatory Affairs
  • Canon USA & Affiliates
  • Cheyenne, WY
  • **Mgr Regulatory Affairs - req1193** **OVERVIEW** Responsible for pre-market and post-market activities as assigned by t...
  • 4/25/2024 12:00:00 AM

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Marketing Underwriter- HMIG
  • Highmark Health
  • Cheyenne, WY
  • Company : HM Insurance Group Job Description : JOB SUMMARY This job maintains existing business, generates new business,...
  • 4/24/2024 12:00:00 AM

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Principal - MarTech Transformation Lead
  • Concentrix
  • Cheyenne, WY
  • Job Title Principal - MarTech Transformation Lead Job Description Concentrix is a technology-enabled global business ser...
  • 4/24/2024 12:00:00 AM

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Administrative Associate- UW Foundation
  • University of Wyoming
  • Laramie, WY
  • Job Description The University of Wyoming invites diverse applicants to consider our employment opportunities. We are al...
  • 4/22/2024 12:00:00 AM

Laramie /ˈlærəmi/ is a city in and the county seat of Albany County, Wyoming, United States. The population was 30,816 at the 2010 census. Located on the Laramie River in southeastern Wyoming, the city is west of Cheyenne, at the junction of Interstate 80 and U.S. Route 287. Laramie was settled in the mid-19th century along the Union Pacific Railroad line, which crosses the Laramie River at Laramie. It is home to the University of Wyoming, WyoTech, and a branch of Laramie County Community College. Laramie Regional Airport serves Laramie. The ruins of Fort Sanders, an army fort predating Larami...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$163,012 to $243,005
Laramie, Wyoming area prices
were up 2.3% from a year ago

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Donna Frithsen VP of Institutional Advancement Executive Director, Purchase College Foundation.
December 17, 2019
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When customers call a business on the phone for support, the call center is where they land.
January 06, 2020