Contact Center Director jobs in Medford, OR

Contact Center Director directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Director establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Director develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Contact Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Health Center Director
  • Rogue Community Health
  • White, OR FULL_TIME
  • Wage starts at: $84,800.00/annually.

    Rogue Community Health has a wonderful opportunity for an experienced clinic Health Center Director. This position will support our White City Health Center team. This leadership position is responsible for all activities within the health center including direct supervision of assigned personnel and volunteers, full responsibility for financial and operational requirements, ensuring the smooth operation of clinic-based services, facilities, and Patient Centered Medical Home (PCMH) project requirements.

    Our ideal candidate will encompass our core values of respect, integrity, compassion, honesty, and community, have management and supervisory experience in a medical clinic, and the ability to support our PCMH model of health and wellness services. Priority will be given to candidates that demonstrate strong analytical, budgeting, and personnel management skills.

     
    Our expectation is a team player who is committed to our mission, professional in appearance and manner with a positive attitude, effective and respectful communication skills including conflict resolution, and the ability to multi-task in a fast-paced environment. This position is expected to travel to multiple sites on a regular basis. Must be able to pass a criminal background check, credit check, and drug screen.
     
    We offer family friendly work hours and a competitive wage and benefit package which includes generous paid time off, seven paid holidays, a health insurance package that includes medical, dental, vision, life insurance, short term disability, long-term disability, AD&D, and a matching retirement plan. 

    EDUCATION: BA/BS in business, healthcare or other related field preferred.

    EXPERIENCE: Minimum five years in a medical office with supervisory or management position desirable. Experience and knowledge of electronic scheduling systems and medical records is highly desirable.

    Enjoy stable hours, competitive pay, and benefits. 

     

    Benefits Include:

    • Opportunity for 4 or 5-day Work Week 
    • Mental Health Paid Time Off – Up To 10-Hours Per Quarter 
    • Generous PTO Accrual Annually
    • Medical, Dental, Vision, and Partially Paid Family Coverage
    • No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability 
    • Holiday Pay (in addition to PTO)
      1. To be considered benefit-eligible, must work 20 hours per week or more. 
    • Rogue Rewards Benefits provides up to $2000 (prorated by FTE and hire date) for the year 2024.

     Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted. 

    Oregon is an employment-at-will state and Rogue Community Health (RCH) has a 90-day probationary period for all newly hired team members.  

    Rogue Community Health is proud to be an Equal Employment Opportunity (EEO). We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate based on race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, gender identity, sexual orientation, or membership in any other legally protected class. We encourage individuals with diverse backgrounds to apply. We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department. 

    **No phone calls please** Due to the number of applications received, we are not able to reply to every applicant. 

     

    Rogue Community Health follows all CDC and OSHA guidelines related to COVID-19. Onsite work requires COVID-19 vaccination or an approved Medical / Religious Exception. 

  • 1 Month Ago

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Contact Representative
  • US Bureau of Land Management
  • Klamath Falls, OR PART_TIME,FULL_TIME
  • Duties As the Contact Representative in this position, you will: Contact Representative GS-0962-06 The Contact Representative is the face of the district. Whether the public is walking in or calling i...
  • 10 Days Ago

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Medical Director
  • KLAMATH YOUTH DEVELOPMENT CENTER
  • Klamath Falls, OR FULL_TIME
  • Salary; $250,000 - $275,000 Annually / RELOCATE TO KLAMATH FALLS, OREGON - SIGNING BONUS & RELOCATION ASSISTANCE ARE AVAILABLEThe role of the Medical Director is to provide expertise and leadership to...
  • 25 Days Ago

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Assistant/Substitute Director
  • Little Sprouts Enrichment Center
  • Medford, OR FULL_TIME,PART_TIME
  • Little Sprouts is hiring for a full time Preschool teacher and Infant teacher. We are looking for someone who is already background checked and certified to work with children. If not you must be able...
  • 9 Days Ago

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Director of Adult Intensive Services
  • KLAMATH YOUTH DEVELOPMENT CENTER
  • Klamath Falls, OR FULL_TIME
  • Job Title: Director of Intensive Adult ServicesIntro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, and excellent benefits. Loc...
  • 19 Days Ago

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Revenue Cycle Director (Relocate to Alturas, CA.)
  • Modoc Medical Center
  • Alturas, CA FULL_TIME
  • Job Summary: We are seeking a highly organized and detail-oriented Revenue Cycle Specialist to join our team. As a Revenue Cycle Specialist, you will be responsible for managing and optimizing the rev...
  • 19 Days Ago

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0 Contact Center Director jobs found in Medford, OR area

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South Middle School- Social Emotional Support Counselor- 2024-2025 School Year
  • Oregon Public Schools
  • Grants Pass, OR
  • Grants Pass School District No. 7 is now accepting applications for the following position for the 2024-2025 school year...
  • 4/19/2024 12:00:00 AM

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Project Manager
  • Linde Gas & Equipment Inc.
  • Medford, OR
  • Linde Gas & Equipment, Inc. is seeking a Project Manager to join our team located. This position can be based in Kingman...
  • 4/19/2024 12:00:00 AM

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KFC General Manager
  • KFC
  • Medford, OR
  • At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serv...
  • 4/19/2024 12:00:00 AM

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Real Estate Consulting Manager
  • Moss Adams LLP
  • Medford, OR
  • Real Estate Consulting Manager Description At Moss Adams, we champion authenticity. For us, that means fostering a cultu...
  • 4/19/2024 12:00:00 AM

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Salon Manager
  • Supercuts
  • Medford, OR
  • Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with spe...
  • 4/19/2024 12:00:00 AM

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MANAGER TRAINEE
  • AutoZone, Inc.
  • Medford, OR
  • The Manager in Training (MIT) position is expected to be a short-term transitional role that provides both work assignme...
  • 4/18/2024 12:00:00 AM

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Companion Animal Department Manager
  • Petco Animal Supplies Inc
  • Medford, OR
  • Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an e...
  • 4/18/2024 12:00:00 AM

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Chief Financial Officer - B2B EXIT & B2B CFO
  • B2B CFO
  • Medford, OR
  • Seeking An Experienced CFO Are you a driven and entrepreneurial CFO with experience in helping business owners improve t...
  • 4/17/2024 12:00:00 AM

Medford is located approximately 27 miles (43 km) north of the northern California border at 42.3°N. According to the United States Census Bureau, the city has a total area of 25.74 square miles (66.67 km2), of which, 25.73 square miles (66.64 km2) is land and 0.01 square miles (0.03 km2) is water. The Pacific Ocean is about 75 miles (121 km) west of the city, and is the nearest coast. The nearest river is the Rogue River (8 mi or 13 km), and the nearest lake is Agate Lake (13 mi or 21 km). Nearby cities include Grants Pass, Klamath Falls, Ashland, Roseburg, Redding (California), and Crescent ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$173,266 to $258,290
Medford, Oregon area prices
were up 2.5% from a year ago

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When customers call a business on the phone for support, the call center is where they land.
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