Contact Center Director jobs in Pascagoula, MS

Contact Center Director directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Director establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Director develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Contact Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Director of Nursing (DON)
  • Perry County Nursing Center
  • Richton, MS FULL_TIME
  • Responsibilities:
    - Oversee and manage all aspects of nursing operations within the organization
    - Develop and implement nursing policies and procedures to ensure high-quality patient care
    - Provide leadership and guidance to nursing staff, including training and development
    - Collaborate with other healthcare professionals to coordinate patient care and ensure effective communication
    - Monitor and evaluate nursing performance to identify areas for improvement and implement corrective actions
    - Ensure compliance with all regulatory requirements and standards of practice
    - Participate in strategic planning and goal setting for the nursing department
    - Serve as a liaison between nursing staff, administration, and other departments

    Skills:
    - Strong knowledge of medical terminology, anatomy, physiology, and hospice care systems
    - Excellent leadership skills with the ability to motivate and inspire a team
    - Proficient in shift management and scheduling to ensure adequate staffing levels
    - Effective communication skills to collaborate with doctors, nurses, and other healthcare professionals
    - Ability to make critical decisions in high-pressure situations
    - Strong organizational skills to manage multiple priorities and deadlines
    - Experience in home health or similar healthcare settings is preferred

    Please note that this job description is not exhaustive and may be subject to change or modification at any time.

    Job Type: Full-time

    Pay: $67,383.02 - $81,149.44 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Healthcare setting:

    • Long term care
    • Nursing home

    Medical specialties:

    • Geriatrics

    Schedule:

    • Monday to Friday
    • On call

    Work Location: In person

  • 14 Days Ago

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Center Manager -8141
  • GREASE MONKEY INTERNATIONAL
  • Point, MS OTHER
  • Job Details Job Location: American LubeFast 8141 - Moss Point, MS Position Type: Full Time Salary Range: Undisclosed Job Category: Retail DescriptionWere seeking an exceptional Center Manager for our ...
  • 6 Days Ago

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Registered Nurse - Surgery Center
  • National Spine & Pain
  • Pascagoula, MS FULL_TIME
  • Description:National Spine & Pain Centers is seeking a Full-Time Surgery Center RN to join our team of highly trained, caring professionals at our facility in Pascagoula, MS.Schedule: Monday – Friday ...
  • 16 Days Ago

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Customer Engagement Center Manager
  • MERCHANTS & MARINE BANK
  • Pascagoula, MS OTHER
  • Job Details Level: Management Job Location: Pascagoula Main Branch - Pascagoula, MS Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Job Category: Banking DescriptionJ...
  • 26 Days Ago

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Customer Engagement Center Manager
  • Merchants & Marine Bank
  • Pascagoula, MS FULL_TIME
  • Join our dynamic team at Merchants & Marine Bank, a leading financial institution dedicated to providing exceptional services to our clients. We are committed to fostering a collaborative environment ...
  • 26 Days Ago

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Center Manager 8141L
  • Grease Monkey
  • Point, MS FULL_TIME
  • We’re seeking an exceptional Center Manager for our service facility. We need an experienced professional to manage it to the highest operational standards and excellence in customer satisfaction.This...
  • 1 Month Ago

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0 Contact Center Director jobs found in Pascagoula, MS area

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Sales Associate III
  • Tapestry
  • Gulfport, MS
  • Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers a...
  • 4/26/2024 12:00:00 AM

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Local Coordinator Position- International Students
  • Greenheart Exchange
  • Biloxi, MS
  • Job Description Job Description By becoming a Greenheart Exchange Local Coordinator, you have the opportunity to change ...
  • 4/24/2024 12:00:00 AM

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Local Coordinator Position- International Students
  • Greenheart Exchange
  • Gulfport, MS
  • Job Description Job Description By becoming a Greenheart Exchange Local Coordinator, you have the opportunity to change ...
  • 4/24/2024 12:00:00 AM

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TC04 - Nurse
  • New Season
  • Biloxi, MS
  • For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient ...
  • 4/24/2024 12:00:00 AM

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FAMILY NURSE PRACTITIONER - PRN
  • UHS
  • Gulfport, MS
  • Responsibilities Gulfport Behavioral Health System (a UHS facility): Gulfport Behavioral Health System, is a 90-bed psyc...
  • 4/23/2024 12:00:00 AM

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Physician-Associate Chief of Staff/Education
  • Department of Veterans Affairs
  • Biloxi, MS
  • Summary This is an Open Continuous Announcement and will remain open until April 30th, 2024 or until the position is fil...
  • 4/22/2024 12:00:00 AM

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Physical Therapist Assistant – Full-Time
  • Endura Care
  • Mobile, AL
  • Overview: Must be a licensed PTA and or a registered Physical Therapist Assistant to be considered. ** EXCLUSIVE NEW JOB...
  • 4/16/2024 12:00:00 AM

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Occupational Therapist – Full-Time
  • Endura Care
  • Mobile, AL
  • Overview: Must be a licensed OT and or a registered Occupational Therapist to be considered. ** EXCLUSIVE NEW JOB OPPORT...
  • 4/11/2024 12:00:00 AM

Pascagoula is a city in Jackson County, Mississippi, United States. It is the principal city of the Pascagoula Metropolitan Statistical Area, as a part of the Gulfport–Biloxi–Pascagoula Combined Statistical Area. The population was 22,392 at the 2010 census, down from 26,200 at the 2000 census. As of 2016 the estimated population was 21,981. It is the county seat of Jackson County. Pascagoula is a major industrial city of Mississippi, on the Gulf Coast. Prior to World War II, the town was a sleepy fishing village of about 5,000. The population exploded with the war-driven shipbuilding industry...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$153,280 to $228,497
Pascagoula, Mississippi area prices
were up 1.2% from a year ago

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Training support, course schedules, registration, and driving directions to ABB training centers.
December 27, 2019
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Donna Frithsen VP of Institutional Advancement Executive Director, Purchase College Foundation.
December 17, 2019
Contact Center Director in Madison, WI
When customers call a business on the phone for support, the call center is where they land.
January 06, 2020