Contact Center Director jobs in Sarasota, FL

Contact Center Director directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Director establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Director develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Contact Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Director of Philanthropy
  • The Loveland Center, Inc
  • Venice, FL FULL_TIME
  • Director of Philanthropy (must have Capital Campaign experience)
    Loveland Center seeks an experienced philanthropy professional with a passion for nonprofit excellence. As a member of Loveland Center’s leadership team, the Director of Philanthropy will create, execute and evaluate all capital campaign strategies with a donor-centered philosophy to ensure a diverse and sustainable revenue portfolio to support Loveland’s mission. This position will be based at the Loveland Center Venice location.

    SKILLS REQUIRED:
    • Bachelor’s degree and professional experience in philanthropy required, ideally in a rapidly-evolving institution.
    • Demonstrated ability to build a culture of philanthropy within an organization and to enthusiastically and successfully engage in one-on-one solicitation and ongoing donor stewardship.
    • Comfort and facility with a wide range of philanthropic work, including solicitation and stewardship of individual, foundation and corporate donors, donors and have a strong background in capital campaign management.
    • A successful track record in executing on strategy, setting priorities, managing multiple projects and working effectively under pressure to achieve individual and organizational goals.
    • Highly organized, detail-oriented, reliable and flexible; thrives in a fast-paced environment; a driving force who manages toward clarity, finds solutions and is able to think strategically about their projects.
    • Excellent verbal and written communication and interpersonal skills, an ability to listen to and balance, negotiate and work with a variety of internal and external stakeholders.
    • A keen and developed visual aesthetic, which contributes to Loveland’s brand management.
    • A consummate team player with a flexible, collaborative and creative approach who can lead from behind and empower teammates to contribute their best.
    • Proficiency with Google Suite, donor databases, web-based applications and use of the internet for research required.
    • Keen interest in learning and developing as a professional, staying on top of best practice research.
    • Personal qualities of integrity, credibility and a commitment to Loveland’s mission.

    ADDITIONAL INFO:

    SPECIFIC DUTIES & RESPONSIBILITIES:
    • Create, execute & evaluate the organization’s capital campaign strategy.
    • In concert with the Chief Program Officer and Chief Executive Officer create a comprehensive philanthropy strategy and annual operating plan that promotes mission achievement and financial sustainability.
    • Execute the organization’s philanthropy operating plan to achieve plan goals. Effectively steward Loveland Capital Campaign donors and cultivate new potential partners. Make donor and potential donor appointments, calls and visits and solicit funds and other resources for the organization.
    • Plan and implement foundation, corporate and individual donor cultivation, stewardship, outreach events & activities.
    • Act as primary staff liaison to board philanthropy advisors and appropriately task and support board and executive director in achieving plan goals.
    • Maintain a streamlined system for donor, foundation, corporate and potential donor records using in-depth understanding of databases, from the conceptual to the tactical.
    • With intern and Community Engagement Manager support, maintain comprehensive donor records, coordinate funding requests, prep donor materials and maintain efficient development systems.
    • Develop and maintain an annual budget as it relates to capital campaigns.
    • Lead and inspire staff and board to participate in philanthropic activities.
    • Evaluate philanthropic strategy for the capital campaign. Regularly evaluate philanthropic strategy and operating plan and make strategy recommendations to the Chief Programs Officer and Chief Executive Officer based on experience and a deep understanding of the organization’s strategic goals.
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Director of Finance
  • The Loveland Center, Inc
  • Venice, FL FULL_TIME
  • Director of FinanceThe duties and responsibilities of this position include, but are not limited to the following: managing the several accounting functions, preparing and analyzing financial statemen...
  • 8 Days Ago

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Medical Director
  • Suncoast Veterinary Emergency & Specialty Center
  • Sarasota, FL FULL_TIME
  • Description Suncoast Veterinary Emergency and Specialty Center in Sarasota, FL is Currently Seeking a Medical Director to Help Lead and Grow Our Well-Established Team. Are you looking for a rewarding ...
  • 1 Month Ago

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Assistant Director of Nursing (ADON)
  • North Port Rehabilitation and Nursing Center
  • North Port, FL FULL_TIME
  • Assistant Director of Nursing (ADON) Our company is seeking a highly skilled and motivated Assistant Director of Nursing (ADON) to join our growing team! The Assistant Director of Nursing (ADON) suppo...
  • 2 Days Ago

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Assistant Director of Nursing / Nurse Supervisor
  • Indian Beach Nursing and Rehab Center
  • Sarasota, FL FULL_TIME
  • Join us as we are under new Ownership. We are currently seeking a passionate and dedicated Assistant Director of Nursing/Nurse Supervisor to make a difference in caring for patients in our community. ...
  • 25 Days Ago

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Insurance Prior-Authorization and Call Center
  • REJUVA DERMATOLOGY, VEIN & SKIN CANCER CENTER
  • Venice, FL FULL_TIME
  • Amazing opportunity for a part-time or full-time call insurance prior-auth and center lead position in a prestigious dermatology and vein practice in a positive and professional environment!We are a p...
  • 3 Days Ago

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0 Contact Center Director jobs found in Sarasota, FL area

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Internal Medicine Pharmacist and PGY1 Associate Residency Program Director
  • Manatee Memorial Hospital
  • Bradenton, FL
  • Job Description Responsibilities Clinical pharmacist with responsibility for providing services to the Graduate Medical ...
  • 3/28/2024 12:00:00 AM

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Admission Team Leader - 36 hrs/week
  • Tidewell Hospice Inc
  • Bradenton, FL
  • ** Admission Team Leader - 36 hrs/week** **Job Category****:** Admissions **Requisition Number****:** ADMIS002899 Showin...
  • 3/28/2024 12:00:00 AM

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Senior Manager, Project Management & Delivery Services
  • BST Enterprise
  • Tampa, FL
  • **Senior Manager, Project Management & Delivery Services** **Job Title:** Senior Manager, Project Management & Delivery ...
  • 3/28/2024 12:00:00 AM

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Home Health LPN
  • HCA
  • Sarasota, FL
  • Introduction Do you have the career opportunities as a(an) Home Health LPN you want in your current role? We invest in w...
  • 3/28/2024 12:00:00 AM

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Development Director
  • Northside Christian Schl
  • Saint Petersburg, FL
  • Job Description Job Description Northside Christian School is seeking an experienced Development Director to lead and ma...
  • 3/27/2024 12:00:00 AM

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Case Manager Supervisor
  • Lutheran Services Florida
  • Bradenton, FL
  • Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibr...
  • 3/25/2024 12:00:00 AM

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General Manager
  • HMSHOST
  • Sarasota, FL
  • With a career at HMSHost, you really benefit! We offer: Health, dental and vision insurance Generous paid time off (vaca...
  • 3/25/2024 12:00:00 AM

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City Manager
  • City of Treasure Island, FL
  • Saint Petersburg, FL
  • Salary: See Position Description Location : Treasure Island Job Type: Full-Time Job Number: 2024 -00085 Department: City...
  • 3/25/2024 12:00:00 AM

Sarasota (/ˌsærəˈsoʊtə/) is a city in Sarasota County on the southwestern coast of the U.S. state of Florida. The area is renowned for its cultural and environmental amenities, beaches, resorts, and the Sarasota School of Architecture. The city is at the southern end of the Tampa Bay Area, north of Fort Myers and Punta Gorda. Its official limits include Sarasota Bay and several barrier islands between the bay and the Gulf of Mexico. According to the U.S. Census Bureau, in 2013 Sarasota had a population of 53,326. In 1986 it became designated as a certified local government. Sarasota is a prin...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$165,487 to $246,690
Sarasota, Florida area prices
were up 1.5% from a year ago

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