Contact Center Director jobs in Virginia Beach, VA

Contact Center Director directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Director establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Director develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Contact Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Childcare Center Director
  • Brilliant Beginnings Learning Center
  • Virginia, VA FULL_TIME
  • Summary

    Brilliant Beginnings Learning Center is hiring a dependable person who would love to spend their day with 120 Brilliant Students. Our students only require love, protection and a hug every so often. But the Department of Education requires you to have the items listed below....


    Duties

    Responsibilities will include but not be limited to:


            Develop and implement policies and objectives of the program in cooperation with the Owner and District Manager.

            Maintain a healthy and safe atmosphere for children.

            Maintain a budget, which includes personnel, equipment, supplies, and training.

            Develop and execute an on-going program of activities which contributes to the care, growth, and development of the children at the center and of each child as an individual.

            Select and orient personnel to work at the center and hire necessary replacements when vacancies occur.

            Make available in-service training for staff members.

            Direct and guide personnel as to teaching abilities and individual working habits. (Regularly scheduled monthly conferences are recommended).

            Make written evaluations of staff members once a year and discuss individually with each employee.

            Work with parents and children to develop effective relationships.

            Maintain knowledge of first aid & CPR.

            Supervise general condition and upkeep of the building and grounds.

            Maintain a system of records in accordance with the Department of Education and Brilliant Beginnings policy and procedures.

            Evaluate facilities, resources, teaching, and support personnel, and make recommendations or decisions about promotions, salaries, and dismissals.

            Work with the community to establish a relationship, which will aid in the successful implementation of goals and objectives for the center.

            Work with parents including:

    o  Interviewing each parent who enrolls a child in the center.

    o  Being available for telephone or personal parent conferences when necessary.

    o  Planning and attending parent meetings. Working with the teachers to devise a progress report on each child to be given to the parents four times a year.

    o  Editing and distributing a monthly newsletter of activities at the center to parents and administration.

            Work with dietary staff on menus and maintain standards of food service in accordance with the health department and CACFP.

            Attend seminars and/or conferences to keep up to date on developments in the child development field and to aid in in-service training.

            Serve as a mentor and model to the staff on professional conduct, including confidentiality, best practice, and quality service to children and families.


    Requirements

    Qualifications


    • Excellent communicability and interpersonal skills
    • A Degree in Early Childhood Education or equivalent
    • Well-organized and committed
    • Creative and energetic
    • Strong moral values and discipline
    • Knowledge of First Aid & CPR
    • Experience teaching and implementing a lesson plan
    • Ability to lift, sit, bend and stand for hours while playing with our Brilliant Students
    • Teachable and willing to learn.
    • Schedule flexibility & Reliable

    Nice To Haves
    • A positive attitude
    • At least three years of programmatic experience

    Benefits
    • Health Insurance
    • Vision Insurance
    • Dental Insurance
    • Tele Med
    • 100% Childcare Discount
  • 3 Days Ago

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Director
  • Cute Little Giggles Daycare Center
  • Salisbury, MD FULL_TIME
  • About usWe are agile, professional, creative and our goal is to Provide the best-in-class childcare faculty with experience professionals emphasizing on activities that engage children in music, movem...
  • 1 Month Ago

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Assistant Center Director
  • CHILDRENS HARBOR
  • Onancock, VA FULL_TIME
  • Position Summary: The Center Director and Assistant Center Director are responsible for the total operation of the Center, in accordance with current state licensing regulations, national accreditatio...
  • 7 Days Ago

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Center Director (FT)
  • Learning Care Group
  • Virginia, VA FULL_TIME
  • Center DirectorDuties:Oversee the daily operations of the center, ensuring a safe and nurturing environment for children.Develop and implement educational programs and curricula that align with state ...
  • 12 Days Ago

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Marketing and Admissions Director
  • Salisbury Center
  • Salisbury, MD FULL_TIME
  • Genesis is one of the nations' leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how ca...
  • 1 Month Ago

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Early Childhood - Assistant Director
  • Wave Children's Learning Center
  • Virginia, VA FULL_TIME
  • Summary Staff at Wave Children's Learning Center create a caring and safe environment for the children and plan activities to improve the overall care and quality of education. Wave Children's Learnin...
  • 2 Days Ago

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0 Contact Center Director jobs found in Virginia Beach, VA area

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Deputy Director - Navy, Marine Corps
  • ADS, Inc.
  • Virginia Beach, VA
  • ADS, Inc. began more than 20 years ago by outfitting Navy SEALS with quality dive equipment, and today we're proud to ma...
  • 4/26/2024 12:00:00 AM

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Campus Director of Financial Assistance
  • ECPI University
  • Virginia Beach, VA
  • Overview: Campus Director of Financial Assistance This position will work at ECPI Universitys MCI - Virginia Beach, VA c...
  • 4/26/2024 12:00:00 AM

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Residential Supervisor/QIDP
  • Virginia Department of Human Resource Management
  • Chesapeake, VA
  • Residential Supervisor/QIDP Job no: 5012786 Work type: Full-Time (Salaried) Location: Chesapeake, Virginia Categories: H...
  • 4/26/2024 12:00:00 AM

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i-team Director
  • Johns Hopkins University
  • Fort Monroe, VA
  • i-team Director Bloomberg Center of Public Innovation Hampton, VA Overview The Bloomberg Center for Public Innovation at...
  • 4/25/2024 12:00:00 AM

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Lead and Copper Regional Lead-Charlotte,NC
  • Black & Veatch
  • Virginia Beach, VA
  • **Lead and Copper Regional Lead-Charlotte,NC** Date: Apr 25, 2024 Location: Charlotte, TX, US US Company: Black & Veatch...
  • 4/24/2024 12:00:00 AM

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00088 - Program Coordinator
  • Virginia
  • Norfolk, VA
  • Title: 00088 - Program CoordinatorState Role Title: Program Administration Specialist IHiring Range: $41,655 - $53,000Pa...
  • 4/24/2024 12:00:00 AM

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Area Scouts | Sports - Regional Manager | Athlete Evaluator
  • Area Scouts
  • Hampton, VA
  • Area Scouts | Sports - Regional Manager | Athlete Evaluator Sports Currently Covered: Baseball Basketball Football Softb...
  • 4/24/2024 12:00:00 AM

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Condition Assessment Leader - Pipeline Assessment & Renewal - Specialized Solutions (US Hybrid)
  • Black & Veatch
  • Virginia Beach, VA
  • **Condition Assessment Leader - Pipeline Assessment & Renewal - Specialized Solutions (US Hybrid)** Date: Apr 18, 2024 L...
  • 4/23/2024 12:00:00 AM

Virginia Beach is located at 36°51′02″N 75°58′40″W / 36.8506°N 75.9779°W / 36.8506; -75.9779 (Virginia Beach). According to the United States Census Bureau, the city has a total area of 497 square miles (1,290 km2), of which 249 square miles (640 km2) is land and 248 square miles (640 km2) (49.9%) is water. It is the largest city in Virginia by total area and third-largest city land area. The average elevation is 12 feet (3.7 m) above sea level. A major portion of the city drains to the Chesapeake Bay by way of the Lynnhaven River and its tributaries. The city is located at the southeaster...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$166,140 to $247,668
Virginia Beach, Virginia area prices
were up 1.2% from a year ago

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Contact Center Director in Madison, WI
When customers call a business on the phone for support, the call center is where they land.
January 06, 2020