Contact Center Quality Analyst jobs in Bellingham, WA

Janicki Industries is an innovative, family-owned aerospace company located at the foot of the Cascades. We focus on engineering and manufacturing complex projects for companies in the aerospace, defense, and space industries. We are looking for a Quality Assurance Analyst to join our growing team.

POSITION DESCRIPTION

This position is located on-site in Hamilton, Washington State.

We are looking for an experienced Quality Engineer, Project Manager, or someone that is highly organized and capable to lead all First Article Inspection (FAI) initiatives. This individual should be someone looking to grow their career and take on additional responsibilities, including mentorship of personnel through the process.

The Quality Analyst reports to the Quality Assurance Manager and assists in the execution of many facets of the Aerospace Quality Organization. This role will compile data for management decision makers, train co-workers in the Quality Management System (QMS) and perform a variety of QMS functions. There are multiple tasks that may be required to perform within this position while working both individually and within a team. These will be determined based on specific departmental goals and emerging needs.

The following essential job functions may be performed as a Quality Assurance Analyst:

• Leading internal and external audits to Aerospace Standards, Nadcap and Customer requirements. Internal auditing is a core function of this position. 
• Participate in the Nonconformance, Corrective Action, Process Deviation and Document Control processes.
• Work with program teams on quality metrics and participates in improvement initiatives.
• Provide training to enable employees to meet consistent quality standards.
• Retrieve, review, and analyze QA data.
• Write, revise, review and process changes to Quality documents to determine if they will conform to contractual, Aerospace or QMS requirements.
• Using common hand tools, drawings, CAD models, etc., may perform inspection activities, as needed. These may be receiving, in-process, source, or final.
• May perform supplier source inspections including supplier First Article Inspections (FAI).
• May initiate/create, execute/collect data and complete/review FAI’s for JI production part programs.
• Must work well under pressure, meeting and completing multiple deadlines.
• Must be at work on time and maintain good attendance. This is a condition of employment and is an essential function of the job.
• Performs other duties as assigned.

QUALIFICATIONS

Due to our ITAR and EAR regulations, applicants must be a US Citizen or of Legal Permanent Resident Status as defined by 8 U.S.C. 1324b (a) (3).

EDUCATION/EXPERIENCE

• Minimum requirement for all positions is a high school diploma or GED.
• Should have a minimum 2-5 years of manufacturing experience with practical application of Quality Assurance. Previous Quality Assurance experience in commercial, military or aerospace (AS9100, Nadcap) is a plus.
• Knowledge and application of statistics and statistical process control is desired.
• Previous experience creating and working with Quality documentation is strongly desired.   
• Must have excellent communication skills (written and verbal) and the ability to interact positively with a variety of internal and external constituents.
• Must have strong computer skills including word processing, spreadsheets, and database management.
• Should possess reasoning ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Must have effective verbal and written communication skills in the English language.

ADDITIONAL INFORMATION

• Salary range for this role is between $68,000 - $85,000, plus discretionary bonus, 401(k) matching, vacation, and health benefits. Employees can also receive additional pay for off-shifts. The range provided is Janicki’s estimate of the base compensation for this role. Actual amount offered will be based on job-related and non-discriminatory factors such as experience, location, education, training, skills, and abilities.

Not sure that you’ll be the perfect fit for this role? You should still apply! We’ll review your application for other opportunities. We are always on the lookout for talented people!

Janicki Industries is an Equal Opportunity Employer. Janicki Industries does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, marital or familial status, physical or mental disability, genetic information, age, retaliation, veteran/military service status, or any other legally protected status. Janicki is proud to be a military friendly employer.

Applicants or employees wishing to view a copy of Janicki Industries’ Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (360) 404-1997.

As a federal government contractor and a recipient of federal funding, Janicki is required to abide by federal drug testing requirements (including preemployment drug testing for cannabis). Additionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment.