Contact Center Quality Analyst jobs in Florence, AL
Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst jobs
- North Alabama Medical Center
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Florence, AL
FULL_TIME
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Stroke-Sepsis Coordinator
Shift: Days, 80 hours
Position Requirements: Registered Nurse with Alabama Licensure. Must be dependable and have the ability to work independently. Must have good communication skills and ability to interact with frontline staff. This position provides professional expertise in the analysis and improvement of care for patients with stroke/sepsis/septic shock and functions as a performance management and improvement educator and coach for hospital and medical staff to ensure optimal care management outcomes. - 2 Days Ago
- North Alabama Medical Center
-
Florence, AL
FULL_TIME
- Department: Quality Shift: 8a- 4:30p, 80 hours 8:30a - 4:30p, 64 hours Position Requirements: RN licensure Alabama Board of Nursing. Two - five years healthcare work experience. One year of data abstr...
- 21 Days Ago
- Quality Carriers
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Lexington, TN
FULL_TIME
- Class-A CDL OTR I / C LEXINGTON, TN Responsibilities Requirements : Valid CDL-A With Tankers and Hazmat Endorsements Must-Have or Be Willing to Obtain TWIC Card 1 Year Tractor Trailer Experience Withi...
- 16 Days Ago
- Quality Healthcare
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Selmer, TN
FULL_TIME
- Quality Healthcare - Great Opportunity! A skilled nursing facility in the Selmer TN area is seeking a qualified Dietary Manager. Must be certified. Exellent compensation and benefits! Less than 1 hour...
- 17 Days Ago
- Quality Inn and Suites
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Hamilton, AL
PART_TIME,FULL_TIME
- Job Overview:- In this job the employees have a weekly selection process to choose which days that they want to work each week.- We are seeking a reliable and customer-oriented individual to join our ...
- 14 Days Ago
- Quality Metal Stamping
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Henderson, TN
FULL_TIME
- Join Our Growing Team! Looking for Progressive Press Operators to Join our Stamping Department! Experience in a Fast Paced Manufacturing Experience a Plus. Ability to Read Blue Prints and Measurement ...
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0 Contact Center Quality Analyst jobs found in Florence, AL area
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Lawrenceburg, TN
- Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Lawrenceburg, Tennessee. Job Descrip...
- 4/17/2024 12:00:00 AM
- Renovation Brands
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Florence, AL
- Job Description Job Description Client Partner Baseboarders @ Renovation Brands About the Role: Baseboarders™ is looking...
- 4/17/2024 12:00:00 AM
- Metropcs
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Florence, AL
- **Retail** **Mobile Associate Retail Sales** At T-Mobile, we strongly encourage everyone, including people of color, vet...
- 4/17/2024 12:00:00 AM
- Yiftee
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Florence, AL
- [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Rep you'll: Support ticke...
- 4/16/2024 12:00:00 AM
- Books A Million, Inc.
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Florence, AL
- Location: Customer Service Rep in Florence, AL at Books-A-Million, Inc. **Location:** **Experience:** Not Specified **Jo...
- 4/16/2024 12:00:00 AM
- careermount.com
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Florence, AL
- Store 2700779: 1990 N La Canada, Green Valley, Arizona 85614 **Customer Service Representative** We want you to join our...
- 4/16/2024 12:00:00 AM
- Golden Corral
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Florence, AL
- Our franchise organization, Yellowfins, LLC dba Golden Corral Flroence, AL, is currently seeking energetic, friendly ind...
- 4/14/2024 12:00:00 AM
- Walmart
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Sheffield, AL
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/14/2024 12:00:00 AM
About Florence, Alabama
were up 1.3% from a year ago