Contact Center Quality Analyst jobs in Great Falls, MT

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Q
LVN/LPN Long Term Care Conrad, MT
  • Quality Clinicians
  • Conrad, MT FULL_TIME
  • We are travelers building the kind of agency we always wanted, while we still work assignments.

    Pay Package:

    • Weekly Pay Range: $602.91-$1602.91/week
    • Multiple shift openings

     

    Job Description/Responsibilities:

    You would be directly accountable for the care given to your patients.

    • LVN/LPN
    • Long Term Care
    • Administer care to ill, injured, or disabled patients
    • Implement patient treatment plans as directed by provider
    • Monitor and report changes in patient symptoms or behavior
    • Communicate with collaborating physicians or specialists regarding patient care
    • Educate patients about health maintenance and treatment plan
    • Maintain accurate patient medical records
    • Provide information and support to patients and their family members

     

    Qualifications:

    • Current and valid medical state license/certifications.
    • Minimum of one year professional experience in similar medical setting
    • Familiarity with relevant medical software and equipment
    • Ability to build rapport with patients
    • Strong problem solving and critical thinking skills
    • Ability to thrive in a fast-paced environment

     

    Benefits Offered

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401k
    • PPE Provided
    • Holiday Pay
    • Referral Bonuses
    • Direct Deposit
    • Weekly Pay Every Friday


     
    Schedule your initial interview with us here!

     

    Please know our best chance of getting you an interview with the facility is to get you submitted ASAP and that goes faster when you create an account and add all relevant info and docs (references, resume, skills checklist, BLS, RTO, etc.) at our ATS here.

     

    Our clinicians are just as important to us as our customers.
     
     We only hire clinicians we'd be glad to work with on the same unit (and we might be haha!). If approved, you will get your own relationship manager dedicated to helping you with everything before, during, and after each assignment for your entire time with us. We are transparent so ask us anything you want to know and if we know we will be happy to share everything we know with you.
     
     Please come help us build a better kind of agency!

  • 2 Days Ago

Q
Conrad Laundromat Manager
  • Quality Life Concepts
  • Conrad, MT FULL_TIME
  • Job Summary: The primary function of the Conrad Laundromat Manager is to oversee daily operations and client training in the Conrad laundry. The manager will be responsible for the business and admini...
  • 22 Days Ago

Q
RN LTC Conrad, MT
  • Quality Clinicians Staffing
  • Conrad, MT FULL_TIME
  • We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $990-$1990/week Multiple shift openings Job Description/Responsibilities:...
  • 26 Days Ago

L
Quality Control Clerk
  • Loenbro
  • Black Eagle, MT FULL_TIME
  • Position: Quality Control Clerk Company: Loenbro - Industrial Insulation Location: Great Falls, MT Reports To: Quality Control Manager Loenbro is looking for a self-motivated and detail-oriented QC cl...
  • 23 Days Ago

H
Quality & Compliance Coordinator
  • Happy Koala LLC
  • Zurich, MT FULL_TIME
  • Before you dive deeper, please note the following key points:Happy Mammoth is an e-commerce company. You can learn more at https://happymammoth.com/This position is fully remoteAlthough the role is re...
  • 1 Day Ago

N
Quality Assurance Engineer
  • Nomad GCS
  • Columbia, MT FULL_TIME
  • NOMAD GCS DOES NOT SUPPORT THE H1B VISA FOR THIS POSITION. Position: Quality Assurance Engineer Division: OperationsDepartment: Quality AssuranceSchedule: Full-TimeReports To: Quality Assurance Manage...
  • 1 Month Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Contact Center Quality Analyst jobs found in Great Falls, MT area

M
Extension Agent, Family and Consumer Sciences
  • Montana State University Extension
  • Great Falls, MT
  • Extension Agent – Family and Consumer Sciences – Cascade County Position Details: Cascade County is located in Central M...
  • 4/26/2024 12:00:00 AM

I
Customer Service Sales Representative
  • InsuraTec Services Group
  • Great Falls, MT
  • Customer Service Sales Representative Location: Remote, Virtual, Work From Home Experience Level: Entry-Level (No Experi...
  • 4/25/2024 12:00:00 AM

A
FT Customer Service Representative - Work From Home>
  • ARIVE
  • Great Falls, MT
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/25/2024 12:00:00 AM

W
Customer Service Representative
  • Walmart
  • Great Falls, MT
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/24/2024 12:00:00 AM

W
Greeter
  • Walmart
  • Great Falls, MT
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

E
Director of Collections - Relocate to Dallas
  • Executive Alliance
  • Great Falls, MT
  • Host/Greeter - Buffalo Wild Wings $16-$35/hrBuffalo Wild WingsPayson, AZ 85547posted 04/19/2024 More...front runner Walg...
  • 4/24/2024 12:00:00 AM

M
Extension Agent, 4-H Youth Development
  • Montana State University Extension
  • Great Falls, MT
  • Brief Position Overview: This position is located in Great Falls, Montana. The primary duty for County Extension Faculty...
  • 4/23/2024 12:00:00 AM

D
Retail Customer Service Specialist (Temp/PT/FT)
  • Dick's Sporting Goods
  • Great Falls, MT
  • Ready to take your passion for sports to the next level? As a Retail Customer Service Specialist you will: Greet everyon...
  • 4/23/2024 12:00:00 AM

Great Falls is a city in and the county seat of Cascade County, Montana, United States. The 2017 census estimate put the population at 58,638. The population was 58,505 at the 2010 census. It is the principal city of the Great Falls, Montana Metropolitan Statistical Area, which encompasses all of Cascade County and has a population of 82,278. Great Falls was the largest city in Montana from 1950 to 1970, when Billings surpassed it. Great Falls remained the second largest city in Montana until 2000, when it was passed by Missoula. Since then Great Falls has been the third largest city in the st...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$39,543 to $54,824
Great Falls, Montana area prices
were up 3.1% from a year ago