Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
We’re currently recruiting for a Quality Inspector for a local, family-owned business with a proud tradition of over 50 years of excellence, who firmly believes that quality products come from having a quality team. This is an excellent opportunity for anyone with quality experience so if you're interested, apply now!
The Quality Inspector is a temporary, open ended position located in Buellton, CA. Hours are from 8am to 4:30pm or similar, Monday through Friday. The rate of pay is between $20 and $25/hr. depending on experience.
**This position does require a background check**
Duties & Responsibilities:
Skills & Qualifications
We provide equal employment opportunities in hiring, promotion, transfer, compensation, benefits, and all other employment decisions. These opportunities and other conditions of employment are extended to qualified applicants and employees without regard to an individual’s ancestry, race, color, religious creed, sex, pregnancy, genetic information, sexual orientation, gender, gender identity (including transgender) or expression, age, marital status, medical condition, mental or physical disability, national origin, citizenship/immigration status, military or veteran status, or any other protected status under applicable laws.
Job Types: Full-time, Temporary
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Experience level:
Schedule:
Work setting:
Work Location: In person
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0 Contact Center Quality Analyst jobs found in Lompoc, CA area