Contact Center Quality Analyst jobs in Loveland, CO
Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst jobs
Contact Center Specialist $18 - $19 Per Hour
- Advance Services, Inc.
-
Fort Collins, CO
FULL_TIME
-
Advance Services Inc. is looking for a Customer Service Representative for a well-known company based
in the Fort Collins, CO area for over 55 years. If you are looking for a unique and fun position, this is the
job for you.
Location: Fort Collins, CO
Hours: Full-time 1st Shift – Must be flexible availability
Pay: $18.00-$19.00
Job Responsibilities:
Responsible for primary contact with the company’s consumer inquiries, which include email, phone,
chat and written correspondence. Support includes the ability to provide technical information on all
products, the ability to enter an order; resolve order status problems or questions; supply product
information, to handle all consumer complaints to the satisfaction of the customer and company.
Job Duties:
- Handles calls, emails, chats and written correspondence
- Maintains a high level of customer support by providing professional, knowledgeable and
- Providing a WOW Customer Service Experience
- Trains cross-functionally in customer service, to support all customer contacts if necessary
- Achieves and maintains customer service levels and KPI goals
- Strong written and verbal communication skills to team members, departments and customer
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge,
Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking.
Apply at www.asinc.net click the Loveland, CO branch and complete the online application, or call (970)
776-3295. - 1 Month Ago
Contact Center Member Relationship Officer (Banker)
- Blue Federal Credit Union
-
Fort Collins, CO
FULL_TIME
- At Blue, we discover pathways to realize your possibilities. Our Contact Center Member Relationship Officer (Banker) is responsible for leading and directing efforts to build and strengthen relationsh...
- 1 Month Ago
Quality Assurance Analyst
- 1100 ANHEUSER-BUSCH, LLC
-
Fort Collins, CO
FULL_TIME
- Dreaming big is in our DNA. Brewing the world’s most loved beers and creating meaningful experiences is what inspires us. We are owners, empowered to lead real change, deliver on tough challenges, and...
- 1 Month Ago
Quality Assurance Relief Lab Analyst
- 1100 ANHEUSER-BUSCH, LLC
-
Fort Collins, CO
OTHER
- Dreaming big is in our DNA. Brewing the world’s most loved beers and creating meaningful experiences is what inspires us. We are owners, empowered to lead real change, deliver on tough challenges, and...
- 1 Month Ago
Data Analyst
- Orthopaedic & Spine Center of the Rockies
-
Fort Collins, CO
FULL_TIME
- Description: Are you passionate about serving patients in an inspiring work environment alongside talented people? Get moving with OCR! With over 50 years in business, we are the premier provider of o...
- 17 Days Ago
Financial Analyst
- Orthopaedic & Spine Center of the Rockies PC
-
Fort Collins, CO
FULL_TIME
- Description: Are you passionate about serving patients in an inspiring work environment alongside talented people? Get moving with OCR! With over 50 years in business, we are the premier provider of o...
- 26 Days Ago
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0 Contact Center Quality Analyst jobs found in Loveland, CO area
Travel Nurse RN - Post Partum - $2,188 per week
- Adventist Health
-
Greeley, CO
- Supplemental Health Care is seeking a travel nurse RN Post Partum for a travel nursing job in Greeley, Colorado. Job Des...
- 4/26/2024 12:00:00 AM
Behavioral Therapist
- The Behavior Exchange, Inc.
-
Boulder, CO
- We’re looking for talented and passionate Registered Behavior Technicians and Behavior Therapists just like you! Apply n...
- 4/26/2024 12:00:00 AM
Travel Nurse RN - ED - Emergency Department - $2,310 per week
- Hiring Now!
-
Loveland, CO
- Supplemental Health Care is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Loveland, Co...
- 4/25/2024 12:00:00 AM
Police Officer
- University of North Carolina Greensboro
-
Fort Collins, CO
- Posting Details Position Information Position Number Multiple Vacancies Functional Title Police Officer Position Type La...
- 4/24/2024 12:00:00 AM
Data Scientist Lead
- General Dynamics Information Technology
-
Mead, CO
- At GDIT, people are our differentiator. Our work depends on a Data Scientist Manager joining our team to support Centers...
- 4/24/2024 12:00:00 AM
Travel Nurse RN - PCU - Progressive Care Unit - $2,296 per week
- Adventist Health
-
Greeley, CO
- Supplemental Health Care is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Greeley, C...
- 4/24/2024 12:00:00 AM
Call Quality Analyst
- Antech Diagnostics
-
Loveland, CO
- We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to mak...
- 4/23/2024 12:00:00 AM
Locum Tenens Nurse Practitioner - Psychiatry - $80 per hour
- Adventist Health
-
Johnstown, CO
- Jackson and Coker is seeking a Nurse Practitioner Psychiatry for a locum tenens job in Johnstown, Colorado. Job Descript...
- 4/23/2024 12:00:00 AM
About Loveland, Colorado
Loveland is the Home Rule Municipality that is the second most populous municipality in Larimer County, Colorado, United States. Loveland is situated 46 miles (74 km) north of the Colorado State Capitol in Denver. Loveland is the 14th most populous city in Colorado. The United States Census Bureau estimated that in 2014 the population of the city was 72,651. The city forms part of the Fort Collins-Loveland Metropolitan Statistical Area and the Front Range Urban Corridor. The city's public schools are part of the Thompson R2-J School District....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$43,769 to $60,683
Loveland, Colorado area prices
were up 2.3% from a year ago
were up 2.3% from a year ago