Contact Center Quality Analyst jobs in Lubbock, TX

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Contact Center Quality Analyst jobs

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Software Quality Analyst
  • Hadronts
  • Lubbock, TX FULL_TIME
  • Company DescriptionHadronts put great efforts to make technology smoothly integrate with your business can grow. As your technology partner we utilize our great experience and expertise in industry of information technology to work with you.Job DescriptionA software quality analyst is responsible for applying the principles and practices of software quality assurance throughout the software development life cycle. Though often referred to as "quality assurance", software testing is considered to be only one part of the larger process of reducing errors. Testing is used to detect errors in a product; software quality assurance also fixes the processes that resulted in those errors.Roles in Software Quality Assurance are designated as Software Quality Assurance Engineer, Software Quality Analyst, and Process ConsultantSome of the tasks of software quality analysts areParticipate in QMS management review meetings.Approves the QMS documents of which QA manager is the main author.Undertake internal quality audits.Plan and conduct quality audits of subcontractors.Maintain and update training and audit databases to provide reports / indicators for discussion during QMS management review meetingsIdentify problems or deficiencies in products and QMS.Resolve problems QMS implementation issues.Perform Internal Quality Audit.Participate in External Quality Audit.Track all the software related metrics in terms of schedule, effort, defects etc.Review the model followed by project.Additional InformationAdditional InformationWe offer:• Free training.• Excellent Salary Package. • Health Insurance. • Complementary Accommodation.Contact : Mr Robert 6822313010
  • 1 Month Ago
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Lease / Plant Operator
  • Quality Companies
  • Jal, NM FULL_TIME
  • We are looking for Lease Operators/Pumpers to work in the Jal, NM area. This is for an 8&6 schedule with 10 hour days. Housing will be provided for if needed. 4 years of experience in Oil and Gas Indu...
  • 3 Days Ago
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RN Med Surg - Neuro Midland, TX
  • Quality Clinicians
  • Midland, TX FULL_TIME
  • We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $1459-$2459/week Multiple shift openings Job Description/Responsibilities...
  • 12 Days Ago
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Front Desk Agent
  • Quality Inn Midland
  • Midland, TX FULL_TIME
  • Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their sta...
  • 19 Days Ago
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Housekeeping
  • Quality Inn and Suites
  • Plainview, TX PART_TIME,FULL_TIME
  • Cleaning guestrooms mid-stay and after departure. Making beds. Replacing dirty linens and towels. Restocking guestroom amenities like toiletries, drinking glasses, and notepads. Removing garbage, recy...
  • 19 Days Ago
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Night Auditor
  • Quality Inn Midland
  • Midland, TX FULL_TIME
  • Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Prim...
  • 20 Days Ago
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0 Contact Center Quality Analyst jobs found in Lubbock, TX area

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Travel Nurse RN - Telemetry - $2,046 per week
  • Hiring Now!
  • Lubbock, TX
  • Ardor Health Solutions is seeking a travel nurse RN Telemetry for a travel nursing job in Lubbock, Texas. Job Descriptio...
  • 4/25/2024 12:00:00 AM
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Coder - Compliance
  • Covenant Health
  • Lubbock, TX
  • **Description** Under general supervision, coordinates the processing, review and application of ICD-9 & ICD-10 coding r...
  • 4/24/2024 12:00:00 AM
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Locum Tenens Nurse Anesthetist (CRNA) - $175-200 per hour
  • Jackson And Coker
  • Lubbock, TX
  • Jackson and Coker is seeking a CRNA Anesthesia for a locum tenens job in Lubbock, Texas.Job Description & RequirementsSp...
  • 4/23/2024 12:00:00 AM
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Financial Analyst, Data and Analytics *Onsite*
  • Providence Health & Services
  • Lubbock, TX
  • DescriptionProvidence caregivers are not simply valued theyre invaluable. Join our team and thrive in our culture of pat...
  • 4/23/2024 12:00:00 AM
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Implementation Consultant, Turnkey SaaS Products Delivery and Support
  • Tyler Technologies, Inc.
  • Lubbock, TX
  • Our disability and benefits solutions help programs and agencies quickly get benefits into the hands of those who need i...
  • 4/23/2024 12:00:00 AM
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Infection Preventionist *Remote*
  • Providence Health & Services
  • Lubbock, TX
  • Job Description The Surveillance Infection Prevention Specialist is a specialized position with a focus on infectious di...
  • 4/22/2024 12:00:00 AM
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Financial Analyst
  • Covenant Health (tewksbury Ma)
  • Lubbock, TX
  • DescriptionProvidence caregivers are not simply valued theyre invaluable. Join our team and thrive in our culture of pat...
  • 4/22/2024 12:00:00 AM
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About Lubbock, Texas

Lubbock (/ˈlʌbək/ LUB-ək) is the 11th-most populous city in the U.S. state of Texas and the county seat of Lubbock County. With a population of 256,042 in 2015, the city is also the 83rd-most populous in the United States. The city is located in northwestern part of the state, a region known historically and geographically as the Llano Estacado, and ecologically is part of the southern end of the High Plains, lying at the economic center of the Lubbock metropolitan area, which has a projected 2020 population of 327,424. Lubbock's nickname, "Hub City", derives from it being the economic, educat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$39,721 to $55,071
Lubbock, Texas area prices
were up 1.2% from a year ago
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