Contact Center Quality Analyst jobs in Toledo, OH

The primary responsibility of this position is to focus on selling this innovative program to the existing patients of the physician’s practice. This requires meeting with patients to ensure each patient is provided a full understanding of personalized healthcare through stimulating communication in a persuasive style, tailored to their particular needs.

The position is a temporary position lasting approximately 14 - 16 weeks during the launch or transition period of a new MDVIP-affiliated physician. The Patient Advocate works from the transitioning physician’s office based on the physician’s scheduled hours. In addition, the Patient Advocate is needed to attend certain work-related evening or weekend events as scheduled during the launch. A commitment to fulfill the temporary assignment is expected. Please ask us about the possibility for Remote Full-Time opportunities.

Total compensation listed for this role is inclusive of a company annual target incentive bonus, employer contributions towards benefits (including $1,500 towards an employee’s Health Savings Account annually), and a generous retirement 401(k) company match. Opportunity for additional compensation may come from overtime and special assignment differential pay.

Responsibilities include, but are not limited to:

• Meeting daily with scheduled patients to explain and answer questions
• Enrolling patients and providing doctor with daily updates on progress and sales activity
• Serving as a liaison between the doctor’s staff and the corporate office
• Participating in all staff training sessions and scheduled patient events

MDVIP Job Openings: https://careers-mdvip.icims.com/jobs/search?ss=1

Job Type: Temporary

Pay: From $55,120.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Travel requirement:

• Up to 25% travel

Work setting:

• In-person
• Office

Work Location: In person