Contact Center Quality Analyst jobs in Tucson, AZ

Systems Analyst (Data Analytics) 

Employment Type: Full-Time, Mid-Level

Department: Information Technology

As a CGS Systems Analyst, you will be doing the work of setting up Oracle databases in a UNIX environment, including designing, implementing, troubleshooting, populating, maintaining, documenting, and training users on such systems.  Other systems environments and specific project requirements will call for other specific sets of technical skills.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

-         Requires broad knowledge of the Government's IT environments.

-         Office automation networks.

-         PC and server-based databases and applications.

Qualifications:

-         This is a senior-level technical position, often the most senior-level technical position for all work for a particular DOJ component.

-         Must demonstrate substantial, hands-on, successful experience in doing the work on the systems being used, usually at least five years of such experience.

-         Other systems environments will require other specific sets of skills.

-         Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications.

-         Experience in a litigation support environment is extremely helpful.

-         Excellent oral and written communication skills are required.

-         The ability to lead a technical team, and to give it direction, will be essential, as will the demonstrated ability to analyze the attorneys' needs and to design and implement a whole system solution responsive to those needs.

Ideally, you will also have:

-         Undergraduate degree in the computer science or information management/technology disciplines.

-         Supervisory experience. 

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

-         Health, Dental, and Vision

-         Life Insurance

-         401k

-         Flexible Spending Account (Health, Dependent Care, and Commuter)

-         Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: info@cgsfederal.com