Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
We are set to move into our new facility in Milford very soon!_ And we are looking for motivated candidates to join our team._
The Production Associate is responsible for hands on operations in the production center, such as process raw sea food, prepare and cook raw ingredients according to guidelines. Ensures all specifications are produced in the most cost-effective manner within our quality control standards.
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We offer a highly desirable full-time work schedule, competitive pay and benefits, paid training, plus room for continued growth within our organization.
Legal Sea Foods began in 1950 as a fish market in the Inman Square neighborhood of Cambridge, Massachusetts. Its here that the Legal name became synonymous with quality and freshness. In 1968, our first seafood restaurant opened, right next to the fish market. The fish was simply prepared, either broiled or fried, and served on paper plates at communal picnic tables. Despite the low-key trappings, the food was second to none and word quickly spread. This early success led to further expansion and now, six decades later with restaurants along the Eastern Seaboard, the commitment to freshness and quality endures: "If it isn't fresh, it isn't Legal!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
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Work Location: In person
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0 Contact Center Quality Analyst jobs found in Worcester, MA area