Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
We are looking for a Lot Attendant to join our team. The successful candidate will be responsible for managing the lot, including keeping it clean and organized, helping customers find the vehicles they are looking for, and assisting with any other tasks as needed. The ideal candidate will have excellent customer service skills, a good eye for detail, and the ability to work in a fast-paced environment.
Responsibilities:
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
Compensation package:
Schedule:
Work Location: In person
Clear All
0 Contact Center Quality Analyst, Sr. jobs found in Atlantic City, NJ area