Contact Center Quality Analyst, Sr. jobs in Atlantic City, NJ

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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Lot Attendant
  • Quality Truck Center
  • Egg Harbor, NJ FULL_TIME
  • We are looking for a Lot Attendant to join our team. The successful candidate will be responsible for managing the lot, including keeping it clean and organized, helping customers find the vehicles they are looking for, and assisting with any other tasks as needed. The ideal candidate will have excellent customer service skills, a good eye for detail, and the ability to work in a fast-paced environment.

    Responsibilities:

    • Greet customers and pull completed service vehicles up
    • Keep the lot and shop clean and organized.
    • Run errands, pickup or deliver parts in company vehicle
    • Check in new vehicles and prepare them for sale.
    • Assist Service department in daily operations
    • Inspect vehicles for any damage or defects.

    Job Type: Full-time

    Pay: $15.00 - $18.00 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Employee discount
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Paid training
    • Vision insurance

    Compensation package:

    • Overtime pay

    Schedule:

    • 8 hour shift

    Work Location: In person

  • 19 Days Ago

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Diesel Shop Foreman/Lead Technician/Manager
  • Quality Truck Center
  • Egg Harbor, NJ FULL_TIME
  • The Shop Foreman will ensure that qualified diesel mechanics perform repairs correctly, efficiently and timely. That the service department maintains a consistently high level of customer satisfaction...
  • 19 Days Ago

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DHS TSL Quality Assurance Analyst (QA/QC)
  • Global Systems Technologies
  • Egg Harbor, NJ FULL_TIME
  • Company OverviewGlobal Systems Technologies (GST Inc.) since 1993, enhances national and homeland security by supporting Transportation Security Administration (TSA), Department of Homeland Security (...
  • 20 Days Ago

Q
BPS Needs Assessment
  • Quality Families
  • Cape May, NJ PART_TIME,CONTRACTOR
  • Having a BPS Needs Assessment performed at a youth's home or community setting is essential to initiating services within the NJ Children's System of Care (CSOC). The assessment is conducted in a home...
  • Just Posted

Q
RN - Med Surg
  • Quality Clinicians
  • Lewes, DE FULL_TIME
  • Hourly range: $36.00-$38.00 (Based on Years of Experience) Salary range: $67,392-$79,040 (Based on a 36-hour work week) ***Sign-on Bonus: $10,000*** Payment terms: $5,000 in the first 30 days of emplo...
  • 22 Days Ago

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RN - Progressive Care Unit
  • Quality Clinicians
  • Lewes, DE FULL_TIME
  • **Position: Registered Nurse (RN)** **Summary:** This position is responsible for the direct and indirect nursing care of the unit patient. The role requires knowledge of departmental and hospital pol...
  • 22 Days Ago

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0 Contact Center Quality Analyst, Sr. jobs found in Atlantic City, NJ area

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Travel Nurse RN - Med Surg - $1,900 per week
  • Hiring Now!
  • Somers Point, NJ
  • Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Somers Point, New Jersey. Job...
  • 4/18/2024 12:00:00 AM

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Travel Nurse RN - Telemetry - $1,900 per week
  • Supplemental Health Care
  • Somers Point, NJ
  • Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Somers Point, New Jersey. Jo...
  • 4/18/2024 12:00:00 AM

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Program Analyst - Technical
  • Noblis
  • Atlantic City, NJ
  • Responsibilities: Noblis is helping FAA manage large and complex telecommunications and information management programs ...
  • 4/18/2024 12:00:00 AM

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Travel Nurse RN - Telemetry - $1,900 per week
  • Hiring Now!
  • Somers Point, NJ
  • Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Somers Point, New Jersey. Jo...
  • 4/17/2024 12:00:00 AM

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DHS TSL Configuration Management (CM) Specialist
  • Global Systems Technologies
  • Egg Harbor Township, NJ
  • Job Description Company Overview Global Systems Technologies (GST Inc.) since 1993, enhances national and homeland secur...
  • 4/15/2024 12:00:00 AM

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Senior Software Engineer, Android
  • Capital One
  • Atlantic City, NJ
  • Center 1 (19052), United States of America, McLean, Virginia Senior Software Engineer, Android Do you love building and ...
  • 4/15/2024 12:00:00 AM

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Principal Associate, CSOC Analyst
  • Capital One
  • Atlantic City, NJ
  • Center 3 (19075), United States of America, McLean, Virginia Principal Associate, CSOC Analyst Capital One is looking fo...
  • 4/15/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $2,098 per week
  • Hiring Now!
  • Somers Point, NJ
  • Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Somers Point, New Jersey. Job...
  • 4/14/2024 12:00:00 AM

Atlantic City is a resort city in Atlantic County, New Jersey, United States, known for its casinos, boardwalk, and beaches. In 2010, the city had a population of 39,558.[21][22] It was incorporated on May 1, 1854, from portions of Egg Harbor Township and Galloway Township.[23] It borders Absecon, Brigantine, Pleasantville, Ventnor City, Egg Harbor Township, and the Atlantic Ocean. Atlantic City inspired the U.S. version of the board game Monopoly, especially the street names. Since 1921, Atlantic City has been the home of the Miss America pageant. In 1976, New Jersey voters legalized casino g...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$56,700 to $77,382
Atlantic City, New Jersey area prices
were up 1.5% from a year ago

Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020