Contact Center Quality Analyst, Sr. jobs in Bakersfield, CA

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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Sr. Financial Analyst
  • Saalex Solutions Inc.
  • Ridgecrest, CA FULL_TIME
  • Saalex Solutions, a division of Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services. Founded in 1999 by Travis Mack, Saalex Solutions is a Service Disabled Veteran-Owned and Operated business with prime and subcontract expertise serving the Navy, Army, Air Force, NASA, corporate clients, and local governments. We employ a workforce of over 600 at military and NASA installations nationwide and have offices in Camarillo CA, Rockledge FL, Newport RI, Ridgecrest CA, Corona CA and Keyport WA.


    Equal Opportunity Employer/Veterans/Disabled

    Pay Transparency Nondiscriminatory Provision

  • 1 Month Ago

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Sr. Computer Systems Analyst
  • Saalex Solutions Inc.
  • Ridgecrest, CA FULL_TIME
  • The Computer Systems Analyst, Senior supports the Information Technology/Information Management (IT/IM) Department, Code 720000D/E contract. The IT/IM Department's mission is to provide IT and Cyberse...
  • 1 Month Ago

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Sr. Business Systems Analyst - Warehouse
  • NEW CARROT FARMS LLC
  • Bakersfield, CA FULL_TIME
  • THE ROLE: This position will report to the: Sr. Manager - Warehouse ShippingTravel Requirement: NoneFLSA Status: ExemptSTRONG HISTORY. EXCITING FUTURE. Established in 2023, New Carrot Company, operati...
  • 22 Days Ago

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Acquisition Specialist/Management Analyst, Sr
  • Saalex Solutions Inc.
  • Ridgecrest, CA FULL_TIME
  • The Acquisition Specialist/Management Analyst, Senior supports the Information Technology/Information Management (IT/IM) Department, Code 720000D/E contract. The IT/IM Department's mission is to provi...
  • 1 Month Ago

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Quality Control and Clinic Compliance Manager
  • Sequoia Family Medical Center
  • Porterville, CA FULL_TIME
  • Job Title: Quality Control and Clinic Compliance Manager Job Summary: Under the direct supervision of the Chief Financial Officer, the Quality Control and Clinic Compliance Manager manages all clinic ...
  • Just Posted

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Center Manager/Managing Behavior Analyst (Sign-On Bonus!)
  • Autism Spectrum Therapies
  • Bakersfield, CA OTHER
  • Overview AST is searching for a Managing Behavior Analyst/Center Manager in the Bakersfield, CA area! We are offering a $6,000 sign-on bonus! Autism Spectrum Therapies (autismtherapies.com), one of th...
  • 11 Days Ago

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0 Contact Center Quality Analyst, Sr. jobs found in Bakersfield, CA area

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Travel Nurse RN - Special Procedures - $2,711 per week
  • Hiring Now!
  • Bakersfield, CA
  • Supplemental Health Care is seeking a travel nurse RN Special Procedures for a travel nursing job in Bakersfield, Califo...
  • 4/18/2024 12:00:00 AM

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Travel Radiology Technologist - $2,291 per week
  • Hiring Now!
  • Bakersfield, CA
  • Supplemental Health Care is seeking a travel Radiology Technologist for a travel job in Bakersfield, California. Job Des...
  • 4/18/2024 12:00:00 AM

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Travel Physical Therapist - $1,844 per week
  • PRN Healthcare
  • Bakersfield, CA
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Bakersfield, California. Job Descrip...
  • 4/17/2024 12:00:00 AM

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Travel Speech Language Pathologist - $1,844 per week
  • Hiring Now!
  • Bakersfield, CA
  • Supplemental Health Care is seeking a travel Speech Language Pathologist for a travel job in Bakersfield, California. Jo...
  • 4/17/2024 12:00:00 AM

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Travel Nurse RN - Case Management - $2,971 per week
  • Hiring Now!
  • Bakersfield, CA
  • Supplemental Health Care is seeking a travel nurse RN Case Management for a travel nursing job in Bakersfield, Californi...
  • 4/17/2024 12:00:00 AM

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Management Analyst
  • Department of the Air Force - Agency Wide
  • Edwards, CA
  • Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT ...
  • 4/16/2024 12:00:00 AM

Bakersfield is a city in and the county seat of Kern County, California, United States. It covers about 151 sq mi (390 km2) near the southern end of the San Joaquin Valley and the Central Valley region. Bakersfield's population is around 380,000, making it the 9th-most populous city in California and the 52nd-most populous city in the nation. The Bakersfield–Delano Metropolitan Statistical Area, which includes all of Kern County, had a 2010 census population of 839,631, making it the 62nd-largest metropolitan area in the United States. The more built-up urban area that includes Bakersfield and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$56,171 to $76,660
Bakersfield, California area prices
were up 2.5% from a year ago

Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020