Contact Center Quality Analyst, Sr. jobs in Huntington, NY
Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst, Sr. jobs
- Network Analyst
-
Commack, NY
FULL_TIME
-
POSITION PROFILE
This is an entry level technical operations position whose main responsibilities include monitoring and administration of production servers, network devices, applications, and systems. This position reports to the Manager II, ITS Network Operations and the quality of work is evaluated based on the quality of results obtained via metrics, feedback from customers, and reports.
QUALIFICATIONS (Education, Experience, and Certifications)
- 1 or more years of experience in managed IT.
- Associate degree in computer science or closely related field preferred
- Technical certifications (MCSE, A , ITIL, CCNA, etc.)
SCHEDULE
Friday - Monday
6:00 AM - 4:00 PM
Job Type: Full-time
Pay: $27.00 per hour
Expected hours: 40 per week
Application Question(s):
- This shift of this role is from Friday to Monday (6:00 AM - 4:00 PM) Let us know if that is ok for for you.
- Hourly pay is $27. Let us know your salary expectations.
Experience:
- Network support: 1 year (Required)
Work Location: In person
- Just Posted
- Northwell Careers
-
Melville, NY
FULL_TIME
- Job Description Ensures integrity of the network devices, communication systems software, hardware. Identifies, programs and maintains all network and communication applications. Assists and participa...
- 6 Days Ago
- Northwell Careers
-
Melville, NY
FULL_TIME
- Job Description Plans and implements the strategic view of business objectives and the relationship to assigned Service Line projects. Prioritizes projects, enforces processes, and contributes to deci...
- 19 Days Ago
- RennickBarrett Recruiting, INC
-
Melville, NY
FULL_TIME
- Overview: The Senior Government Pricing Analyst (Sr Analyst, Pricing) will act as the Senior Pricing expert handling all issues regarding government bid and contract pricing, competitive pricing, comp...
- 16 Days Ago
- Real Careers
-
Melville, NY
FULL_TIME
- Sr. Government Pricing Analyst Melville, NY - Hybrid - Monday & Wednesday in office. Must be a US Citizen or Green Card holder. The Senior Government Pricing Analyst (Sr Analyst, Pricing) will act as ...
- Just Posted
- Altera Digital Health Inc. United States
-
Melville, NY
FULL_TIME
- PeriOp. Senior Systems Analyst JOB DESCRIPTION: The Sr. Systems Analyst is responsible for the success and implementation of all aspects of the application or technical solution. They are charged to p...
- 7 Days Ago
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0 Contact Center Quality Analyst, Sr. jobs found in Huntington, NY area
- Massgenics
-
New York, NY
- **Customer Service Representatives - Customer Service** East Syracuse, New York Contract To Hire Added - 17 hours ago **...
- 4/18/2024 12:00:00 AM
- Syneos Health Careers
-
New York, NY
- Description Senior Customer Contract Analyst Syneos Health® is a leading fully integrated biopharmaceutical solutions or...
- 4/17/2024 12:00:00 AM
- Analysts International Corp.
-
New York, NY
- **Customer Service Representatives - Customer Service** East Syracuse, New York Contract To Hire Added - 02/18/22 **Loca...
- 4/17/2024 12:00:00 AM
- Massgenics
-
New York, NY
- **Customer Service Representatives - Customer Service** East Syracuse, New York Contract To Hire Added - 02/18/22 **Loca...
- 4/17/2024 12:00:00 AM
- Comforcehealth
-
New York, NY
- **Customer Service Representatives - Customer Service** East Syracuse, New York Contract To Hire Added - 15 hours ago **...
- 4/17/2024 12:00:00 AM
- Comforcehealth
-
New York, NY
- **Customer Service Representatives - Customer Service** East Syracuse, New York Contract To Hire Added - 13 hours ago **...
- 4/17/2024 12:00:00 AM
- Massgenics
-
New York, NY
- **Customer Service Representatives - Customer Service** East Syracuse, New York Contract To Hire Added - 6 hours ago **L...
- 4/17/2024 12:00:00 AM
- Comforcehealth
-
New York, NY
- **Customer Service Representatives - Customer Service** East Syracuse, New York Contract To Hire Added - 4 hours ago **L...
- 4/17/2024 12:00:00 AM
About Huntington, New York
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