Contact Center Quality Analyst, Sr. jobs in Kennewick, WA

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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PROGRAM ANALYST (KNOWLEDGE AND QUALITY MANAGEMENT
  • U.S. Army Corps of Engineers
  • Walla Walla, WA FULL_TIME
  • WALLA WALLA DISTRICT CORPS OF ENGINEERS WAS VOTED 2022 BEST PLACE FOR WORKING PARENTS

    About the Position: The Walla Walla District US Army Corps of Engineers is comprised of motivated and talented employees providing the very best engineering services for communities in the Pacific Northwest. The District helps manage local water resources for navigation, flood damage reduction, disaster assistance, hydroelectric power generation, and other natural and heritage areas.
  • 10 Days Ago

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Strategic Public Health Analyst
  • Center for Human Development, Inc.
  • La Grande, OR FULL_TIME
  • Center for Human Development, Inc. is seeking a full-time Strategic Public Health Analyst to successfully modernize our public health systems. The Analyst will work collaboratively to reduce health di...
  • 7 Days Ago

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Strategic Public Health Analyst
  • Center for Human Development, Inc.
  • La Grande, OR FULL_TIME
  • Center for Human Development, Inc. is seeking a full-time Strategic Public Health Analyst to successfully modernize our public health systems. The Analyst will work collaboratively to reduce health di...
  • 7 Days Ago

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Special Education Instructional Assistant
  • Grant Union JR/SR High School
  • Canyon, OR FULL_TIME
  • Grant School District No. 3, Canyon City, Oregon, is seeking applicants for a Special Education Instructional Assistant at Grant Union Jr/Sr High School. This position is for 7.5 hours per day - 4 day...
  • 4 Days Ago

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Head Cook
  • Grant Union JR/SR High School
  • Canyon, OR FULL_TIME
  • GRANT SCHOOL DISTRICT NO. 3, JOHN DAY, IS SEEKING APPLICANTS FOR THE POSITION OF A HEAD COOK QUALIFICATIONS: •Experience in supervision of staff •Possess strong positive communication, customer servic...
  • 6 Days Ago

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Assistant High School Volleyball Coach
  • Grant Union JR/SR High School
  • Canyon, OR OTHER
  • POSITION OPENING FOR 2024-25 SEASON GRANT UNION JR/SR HIGH SCHOOL ASSISTANT GIRLS VOLLEYBALL COACH GRADES 9-12 GRANT SCHOOL DISTRICT NO. 3, JOHN DAY, OREGON, IS SEEKING APPLICANTS FOR THE POSITION OF ...
  • 6 Days Ago

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0 Contact Center Quality Analyst, Sr. jobs found in Kennewick, WA area

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Fin Plan & Rprt Analyst
  • Lourdes Health
  • Pasco, WA
  • EDUCATION Education: Bachelor Degree with emphasis in Accounting, Finance or Business Administration required. Experienc...
  • 4/25/2024 12:00:00 AM

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Travel Speech Language Pathologist - $2,209 per week
  • Hiring Now!
  • Richland, WA
  • Supplemental Health Care is seeking a travel Speech Language Pathologist for a travel job in Richland, Washington. Job D...
  • 4/25/2024 12:00:00 AM

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Cyber Security Analyst IV - Cyber Security Technical Group Lead 03269 NWSOL
  • North Wind Group
  • Richland, WA
  • Location: Richland, Washington Title: Cyber Security Analyst IV - Cyber Security Technical Group Lead Schedule (FT/PT): ...
  • 4/23/2024 12:00:00 AM

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Travel Registered Respiratory Therapist - $1,921 per week
  • Hiring Now!
  • Prosser, WA
  • Supplemental Health Care is seeking a travel Registered Respiratory Therapist for a travel job in Prosser, Washington. J...
  • 4/23/2024 12:00:00 AM

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Travel Speech Language Pathologist - $2,009 per week
  • Hiring Now!
  • Pasco, WA
  • Supplemental Health Care is seeking a travel Speech Language Pathologist for a travel job in Pasco, Washington. Job Desc...
  • 4/22/2024 12:00:00 AM

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Travel Physical Therapist - $1,883 per week
  • Hiring Now!
  • Richland, WA
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Richland, Washington. Job Descriptio...
  • 4/22/2024 12:00:00 AM

Kennewick (/ˈkɛnəwɪk/) is a city in Benton County in the southeastern part of the State of Washington, along the southwest bank of the Columbia River, just southeast of the confluence of the Columbia and Yakima rivers and across from the confluence of the Columbia and the Snake River. It is the most populous of the three cities collectively referred to as the Tri-Cities (the others being Pasco across the Columbia and Richland across the Yakima). The population was 73,917 at the 2010 census. July 1, 2017 estimates from the Census Bureau put the city's population at 81,607. The nearest commercia...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$56,118 to $76,587
Kennewick, Washington area prices
were up 2.9% from a year ago

Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020