Contact Center Quality Analyst, Sr. jobs in La Crosse, WI

Sr. Quality Supervisor

We're looking for a motivated Sr. Quality Supervisor to drive and own quality assurance programs! Having premium, safe, quality products for customers is of the greatest importance here at Land O' Lakes. The role of the Sr. Quality Supervisor is to assure that policies, procedures, specifications, quality standards and regulatory requirements are consistently followed, so every customer is a happy customer!

The Sr. Quality Supervisor partners closely with manufacturing to continuously improve quality programs. In this role, you will conduct internal inspections of our facility and work cross functionally to implement improvements. This role does not have direct reports and requires using good judgement to make solid decisions. This position reports to the Quality Manager.

Essential Functions:

• Owns and Drives HACCP Program, and other quality programs as assigned

• Owns and Drives Product Safety Quality Event program

• Owns Quality Training, with a focus on delivering training in a meaningful way

• Make recommendations for improvements based on requirements and business needs or changes

• Collaborates cross functionally to determine root cause as well as make recommendations for corrective actions.

Required Skills:

• Ability to comprehend college-level mathematics.

• Working knowledge of driving Process Improvements, and being a Change Agent

• Manufacturing Sanitation knowledge or experience preferred

• Knowledge of lab equipment and testing procedures preferred

• Knowledge on FSMA, regulatory requirements, HACCP preferred

• Strong attention to detail; Ability to complete tasks with accuracy and efficiency.

• Self-starter with initiative to complete projects under general direction

EDUCATION AND EXPERIENCE”

• Bachelor’s degree in Dairy Science, Food Science, Chemistry, Microbiology, Biology is preferred, with 3 years proven leadership skills in Food/Dairy manufacturing/processing environment or related or Associate Degree with 5 plus years of experience in in Food/Dairy manufacturing/processing environment or related or High School Diploma with 7 plus years of in Food/Dairy manufacturing/processing environment or related skills/experience will also be considered.

The Spencer Cheese plant operates 24/5. In this position, you will be required to flex your hours as needed by the business. Typical hours are during 1st shift operations which begin at 5:15 AM.

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root.

Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.

Neither Land O’Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.

Benefits:
Flexible Spending Accounts, Work From Home, Prescription Drug Coverage, Life Insurance, Employee Events, Donation-Matching Program, Paid sick days, Long Term Disability, Childcare, Free Food and Coffee, Health Care On Site, Employee Referral Program, Paid Holidays, Maternity/Paternity Paid Leave, Parking , Medical, Dental and Vision, Vacation/paid time off, On Site Cafeteria, 401K, Concierge Services, Flexible Schedules, Tuition Reimbursement

About the Company:
Land O'Lakes , Inc.

If you are interested in becoming a part of this amazing team, please click on the “apply now” button or visit our website at www.landolakes.jobs. Land O' Lakes, Inc. offers a competitive compensation and benefits package, including medical and dental insurance, retirement savings account, tuition reimbursement, PTO, paid holidays and employee development opportunities. Land O’Lakes, Inc. is an Equal Employment Opportunity and Affirmative Action Employer. Land O’Lakes, Inc. enforces a policy of maintaining a drug-free workforce, including pre-employment substance abuse testing. Additional information about our organization can also be obtained at www.landolakesinc.com.

Company Size:
5,000 to 9,999 employees

Industry:
Other/Not Classified

Founded:
1921

Website:
https://www.landolakesinc.com/