Contact Center Quality Analyst, Sr. jobs in Little Rock, AR
Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst, Sr. jobs
IT Analyst
- IT Analyst
-
Little Rock, AR
FULL_TIME
- At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
- 9 Days Ago
Contact Center - Customer Support Specialist
- TCS Tech
-
Jacksonville, AR
FULL_TIME
- Salary - $15 per hour (Upto $35,000 Annually) Job Location - Little Rock, AR Responsibilities Receives and answers phone calls from a variety of customers who are calling for service regarding their a...
- 22 Days Ago
Contact Center - Customer Support Specialist
- TCS Tech
-
North Little Rock, AR
FULL_TIME
- Salary - $15 per hour (Upto $35,000 Annually) Job Location - Little Rock, AR Responsibilities Receives and answers phone calls from a variety of customers who are calling for service regarding their a...
- 1 Day Ago
Contact Center - Customer Support Specialist
- TCS Tech
-
Little Rock, AR
FULL_TIME
- Salary - $15 per hour (Upto $35,000 Annually) Job Location - Little Rock, AR Responsibilities Receives and answers phone calls from a variety of customers who are calling for service regarding their a...
- 2 Days Ago
Teacher for Early Childhood Center
- Quality Child Care
-
Conway, AR
FULL_TIME,PART_TIME
- NOW HIRING!!! - We are looking for Early Childhood Caregivers to become a part of OUR SCHOOL FAMILY. Good work ethics are a must and willingness to get on children's level and interact in our Play Bas...
- Just Posted
Sr. Field Service Tech - Russellville, AR (Remote)
- Signode -Sr. Field Service Tech
-
Russellville, AR
FULL_TIME
- Sr. Field Service Tech - Russellville, AR (Remote) Apply Now Description/Job Summary Compensation:$35.50 - $42.75/hourly based on experience and backgroundBenefits:Signode offers a comprehensive benef...
- 20 Days Ago
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0 Contact Center Quality Analyst, Sr. jobs found in Little Rock, AR area
Treasury Analyst
- Dillard's Inc.
-
Little Rock, AR
- Dillards Inc., one of the foremost names in Department Store retailing, has an exceptional career opportunity available ...
- 4/26/2024 12:00:00 AM
Associate Data Scientist
- Cengage Group
-
Little Rock, AR
- **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students...
- 4/26/2024 12:00:00 AM
Security Operations Center (SOC), Manager
- Zoom
-
Little Rock, AR
- What you can expect? The SOC Manager will be responsible for driving continuous improvement of our logging and detection...
- 4/24/2024 12:00:00 AM
Event Data Analyst
- Riverside Transport Inc.
-
North Little Rock, AR
- Job Description Job Description Job Summary: If you are looking for a rewarding and challenging career that provides you...
- 4/24/2024 12:00:00 AM
Manager- Operations Support Utility Services
- Arkansas Electric Cooperative Corporation
-
Little Rock, AR
- Little Rock, AR $100,500 - $130,700 Manages and coordinates the activities of the Arkansas Electric Cooperatives, Inc. (...
- 4/23/2024 12:00:00 AM
Manager- Operations Support Utility Services
- Arkansas Electric Cooperative Corporation
-
Little Rock, AR
- Little Rock, AR $100,500 - $130,700 Manages and coordinates the activities of the Arkansas Electric Cooperatives, Inc. (...
- 4/23/2024 12:00:00 AM
Sr. Data Analyst-Internal Audit
- Windstream Services Llc
-
Little Rock, AR
- Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consume...
- 4/23/2024 12:00:00 AM
CO Analyst - Customer Issue Resolution with Italian (m/f/x)
- 3m Group
-
Little Rock, AR
- CO Analyst - Customer Issue Resolution with Italian (m/f/x) page is loaded CO Analyst - Customer Issue Resolution with I...
- 4/23/2024 12:00:00 AM
About Little Rock, Arkansas
Little Rock is located at 34°44′10″N 92°19′52″W / 34.73611°N 92.33111°W / 34.73611; -92.33111 (34.736009, −92.331122).
According to the United States Census Bureau, the city has a total area of 116.8 square miles (303 km2), of which 116.2 square miles (301 km2) is land and 0.6 square miles (1.6 km2) (0.52%) is water.
Little Rock is located on the south bank of the Arkansas River in Central Arkansas. Fourche Creek and Rock Creek run through the city, and flow into the river. The western part of the city is located in the foothills of the Ouachita Mountains. Northwest of the city limits are P...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$48,653 to $66,400
Little Rock, Arkansas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Contact Center Quality Analyst, Sr. do?
Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020