Contact Center Quality Analyst, Sr. jobs in Metairie, LA
Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst, Sr. jobs
- Quality Support Services
-
Orleans, LA
FULL_TIME
-
BUSINESS ANALYST:
Duties/Responsibilities:
Maintain and organize files, customer service, data entry, answering phones & other duties as directed.
Mandatory Skills/Qualifications:
Must be computer literate, proficient in Microsoft Suite. Knowledge of QuickBase preferred but not required.
Work Schedule:
Monday - Friday, 8:00 AM - 4:30 PM
Standard Background Check.
- 1 Month Ago
- Quality Support Services
-
Orleans, LA
FULL_TIME
- Management Development Analyst (Immediate hire, upon successful completion of interview process, drug, and background screening.) Kind of Work: Analytical, technical, and administrative work in one or...
- 1 Month Ago
- Laborde Products, Inc.
-
Covington, LA
FULL_TIME
- Laborde Products is currently seeking a Sr. Financial Analyst to join our growing team in Covington, LA. In this role you will perform advanced financial analysis work and provide leadership and guida...
- 6 Days Ago
- Louisiana Fair Housing Action Center
-
Orleans, LA
FULL_TIME
- The Louisiana Fair Housing Action Center (LaFHAC) seeks an experienced Policy Analyst to support the efforts of LaFHAC’s New Orleans-based team. The Policy Analyst will support LaFHAC’s Policy and Com...
- 1 Month Ago
- LSU Health Sciences Center New Orleans
-
Orleans, LA
FULL_TIME
- Posting Details Posting Summary Functional Position Title FISCAL ANALYST Position Number 00023670 Appointment Type Regular Location-City New Orleans School/Division EXECUTIVE MANAGEMENT Department Vic...
- 14 Days Ago
- Marrero Healthcare Center
-
Marrero, LA
FULL_TIME
- New sign on!! $5000 to qualified nurses New starting rate!$35/hr. for qualified RN Ask us about or Level 1 and 2 educational programs. RN/LVN/LPNs can earn up to an additional $1.50 per hour.We also o...
- 4 Days Ago
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0 Contact Center Quality Analyst, Sr. jobs found in Metairie, LA area
- Bureau of Safety and Environmental Enforcement
-
New Orleans, LA
- Summary The Bureau of Safety & Environmental Enforcement (BSEE) works to promote safety, protect the environment, and co...
- 4/18/2024 12:00:00 AM
- Hiring Now!
-
New Orleans, LA
- Supplemental Health Care is seeking a travel Physical Therapist for a travel job in New Orleans, Louisiana. Job Descript...
- 4/17/2024 12:00:00 AM
- Hiring Now!
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Slidell, LA
- Supplemental Health Care is seeking a travel CT Technologist for a travel job in Slidell, Louisiana. Job Description & R...
- 4/17/2024 12:00:00 AM
- Hiring Now!
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New Orleans, LA
- Supplemental Health Care is seeking a travel Radiology Technologist for a travel job in New Orleans, Louisiana. Job Desc...
- 4/16/2024 12:00:00 AM
- Hiring Now!
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Covington, LA
- Supplemental Health Care is seeking a travel nurse RN Home Health for a travel nursing job in Covington, Louisiana. Job ...
- 4/16/2024 12:00:00 AM
- Hiring Now!
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Metairie, LA
- Supplemental Health Care is seeking a travel nurse RN Home Health for a travel nursing job in Metairie, Louisiana. Job D...
- 4/15/2024 12:00:00 AM
- CGB Enterprises, Inc.
-
Mandeville, LA
- Thank you for your interest in joining our team! We hire right, train smart, empower our employees to make decisions, an...
- 4/15/2024 12:00:00 AM
About Metairie, Louisiana
were up 1.2% from a year ago