Contact Center Quality Analyst, Sr. jobs in Pueblo, CO

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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Sr. Financial Analyst
  • Trane Technologies Careers
  • Pueblo, CO FULL_TIME
  • At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

    Sr Financial Analyst Job Description
     
    At Trane Technologies® and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world.  We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. For more information, visit www.tranetechnologies.com.

    Trane Technologies is a diverse and inclusive environment.  We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans.

    Job Summary:

    *This role is plant based and will report on-site.

    We are looking for a business-minded leader with strong financial analysis, presentation, forecasting, planning, and reporting skills as well as excellent communication and problem-solving skills.  This individual should be an energetic, proactive individual who can interpret and summarize complex data into meaningful financial reports and effectively partner with functional leaders to develop and support execution of forecasts, reconciliations and analysis.

    Responsibilities: 

    •Analysis of budgets / forecasts, trend analysis, recommendation / champion corrective action(s) to address performance issues
    •Ensure compliance with GAAP, SOX, and company financial policies
    •Provide financial analysis to assist in the evaluation of projects and investments
    •Manage forecast process to provide accurate financial projections, anticipate issues, and implement countermeasures
    •Team with the ISC organization to drive the inventory management process to improve turns, accuracy and days payables outstanding.
    •Provide financial analysis to support special projects including footprint optimization alternatives, insource/outsource evaluations, and strategic supply options.
    •Track, analyze, and forecast inflation to determine impact on respective product lines and business in general.
    •Develop partnerships with operations to assist in the achievement of productivity initiatives.
    •Support ISC Leadership team to prepare and deliver performance tracking reports with appropriate countermeasures as required 

    Knowledge, Skills and Abilities:

    •Knowledge of financial accounting, financial planning, cost accounting, and manufacturing processes.
    • Strong organizational, communication and interpersonal skills with the ability to clearly and concisely communicate with non-accounting professionals.
    •Demonstrated successful team player.
    •Comfortable and effective when working with all organizational levels in a heavily matrixed environment.
    •Collaboration, indirect influence, business acumen, and drive for results.
    •Business partnering

    Education and Experience:

    •Bachelor’s degree in finance or accounting or equivalent experience required; MBA preferred.
    •5 - 7 years of experience in Finance areas, operations preferred
    •Familiar with OpEx management processes a plus.
    •Additional Skills (Computer/Technical): Strong Excel, PowerPoint and OneStream skills and experience: Experience with analytical tools like Tableau and Alteryx preferred.  Oracle experience a plus.  

    What’s in it for you:

    • Benefits kick in on day one!
    • 6% 401K match, additional 2% core contribution = 8% overall match
    • 3 weeks of vacation, plus site paid holidays
    • Benefits*:  Trane-Technologies-Benefits-Offered.pdf

    Base Pay Range: $70,000-144,000

    Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. 

    We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations. 

    If you share our passion for inspiring progress—for bringing about bold shifts in how people, economies and societies operate—then you belong with Trane Technologies. Progress begins with you.

    We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
  • 1 Month Ago

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Unit Secretary/ Quality Tech-Med Surg - Medical Surgical Department
  • Arkansas Valley Regional Medical Center
  • La Junta, CO FULL_TIME
  • We are pleased that you are exploring employment opportunities with Arkansas Valley Regional Medical Center (AVRMC). AVRMC is located in La Junta, Colorado, just east of the Rocky Mountains. We provid...
  • 25 Days Ago

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RN Med Surg/ PCU/ Tele Pueblo, CO
  • Quality Clinicians
  • Pueblo, CO FULL_TIME
  • We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $1368-$2368/week Multiple shift openings Job Description/Responsibilities...
  • Just Posted

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RN - CVOR
  • Quality Clinicians
  • Pueblo, CO FULL_TIME
  • RN - CVOR We're looking for RNs for an immediate travel nurse opening. The right RN should have 2 years or more of recent experience. As a Travel Nurse, you should be prepared to perform the following...
  • 18 Days Ago

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RN OR Circulate Pueblo, CO
  • Quality Clinicians
  • Pueblo, CO FULL_TIME
  • We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $2009-$3009/week Multiple shift openings Job Description/Responsibilities...
  • 21 Days Ago

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Assistant Manager
  • Quality Brand Group
  • Pueblo, CO FULL_TIME
  • Assistant Manager:QUALITY BRAND GROUP LLC:If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin’. Quality Brand Group is a multi-store franchisee with a number of Dunkin’ lo...
  • 1 Day Ago

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0 Contact Center Quality Analyst, Sr. jobs found in Pueblo, CO area

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Customer Service Representative- Level 1
  • Base-2 Solutions, LLC.
  • Colorado Springs, CO
  • **Customer Service Representative- Level 1** Requisition ID **iGgUJ8** Base-2 Solutions will provide customers worldwide...
  • 4/16/2024 12:00:00 AM

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Jr. Data Analyst (Remote)
  • SynergisticIT
  • Pueblo, CO
  • Since 2010 Synergisticit has helped Jobseekers differentiate themselves by providing candidates the requisite skills and...
  • 4/15/2024 12:00:00 AM

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Travel MRI Technologist - $2,420 per week
  • Hiring Now!
  • Pueblo, CO
  • LanceSoft is seeking a travel MRI Technologist for a travel job in Pueblo, Colorado. Job Description & Requirements Spec...
  • 4/15/2024 12:00:00 AM

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Travel MRI Technologist - $2,182 per week
  • Hiring Now!
  • Pueblo, CO
  • Supplemental Health Care is seeking a travel MRI Technologist for a travel job in Pueblo, Colorado. Job Description & Re...
  • 4/15/2024 12:00:00 AM

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Travel Ultrasound Technologist - $2,080 per week
  • Hiring Now!
  • Pueblo, CO
  • Supplemental Health Care is seeking a travel Ultrasound Technologist for a travel job in Pueblo, Colorado. Job Descripti...
  • 4/14/2024 12:00:00 AM

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Travel Ultrasound Technologist - $2,302 per week
  • Hiring Now!
  • Pueblo, CO
  • Supplemental Health Care is seeking a travel Ultrasound Technologist for a travel job in Pueblo, Colorado. Job Descripti...
  • 4/14/2024 12:00:00 AM

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Travel Nurse RN - Orthopedics - $1,784 per week
  • Hiring Now!
  • Pueblo, CO
  • Supplemental Health Care is seeking a travel nurse RN Orthopedics for a travel nursing job in Pueblo, Colorado. Job Desc...
  • 4/13/2024 12:00:00 AM

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Travel Nurse RN - Oncology - $1,784 per week
  • Hiring Now!
  • Pueblo, CO
  • Supplemental Health Care is seeking a travel nurse RN Oncology for a travel nursing job in Pueblo, Colorado. Job Descrip...
  • 4/12/2024 12:00:00 AM

Pueblo /ˈpwɛbloʊ/ is a home rule municipality that is the county seat and the most populous city of Pueblo County, Colorado, United States. The population was 106,595 in 2010 census, making it the 267th most populous city in the United States and the 9th largest in Colorado. Pueblo is the heart of the Pueblo Metropolitan Statistical Area, totaling over 160,000 people and an important part of the Front Range Urban Corridor. As of 2014, Pueblo is the primary city of the Pueblo–Cañon City combined statistical area (CSA) totaling approximately 208,000 people, making it the 134th largest in the nat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$51,247 to $69,940
Pueblo, Colorado area prices
were up 2.3% from a year ago

Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020