Contact Center Quality Analyst, Sr. jobs in Rapid City, SD

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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Analyst
  • Menard, Inc Career Center
  • RAPID CITY, SD FULL_TIME
  • POSITION SUMMARY: 

    Analysts are responsible for maintaining all functions of inventory control in their assigned areas.  An analyst is also responsible for maintaining the highest possible turns and in-stock position possible. 

    PRIMARY RESPONSIBILITIES:

    •  Gross Profit Margin
      • Assist the Buyer in attaining the highest sales and gross margin dollars
    •  Inventory
      • Assist the Buyer in inventory control, including inventory balancing and stock reductions to ensure maximum turn and in-stock position
    •  Advertised Items
      • An analyst will ensure the accuracy of the stock status and anticipated needs of merchandise to be advertised
    • Administrative Accuracy
      • Ensure accuracy on vendor order guides, purchase orders, letters, and plant inventory counts.
    • Replenishment
      • Assist the Buyer in replenishment of merchandise efficiently
    • Responsibility
      • In addition to the functions outlined above, the Buyer or General Plant Manager may assign additional job duties throughout the year.  Analysts are also responsible for passing on useful information when they notice problems developing in other areas.
  • 5 Days Ago

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First Contact Physiotherapist
  • AB Staffing Solutions
  • Martin, SD FULL_TIME
  • AB Staffing Solutions is seeking a travel Physical Therapist for a travel job in Martin, South Dakota. Discipline: Therapy ~ Shift: 8 hours ~ Employment Type: Travel Pay package is based on 8 hour shi...
  • 19 Days Ago

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First Contact Physiotherapist
  • Triage Staffing
  • Philip, SD FULL_TIME
  • Triage Staffing is seeking a travel Physical Therapist for a travel job in Philip, South Dakota. Job Description & Requirements ~ Specialty: Physical Therapist ~ Discipline: Therapy ~ Start Date:ASAP~...
  • 21 Days Ago

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First Contact Physiotherapist
  • Vivian Health
  • Philip, SD FULL_TIME
  • Vivian is looking for Travel Physical Therapist Therapys in Philip, South Dakota paying up to $2,646/week At Vivian, we ensure your next step is a step forward. That's why we built a jobs marketplace ...
  • 23 Days Ago

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Tech / Assist Cardiac Cath Lab Rapid City, SD
  • Quality Clinicians
  • Rapid, SD FULL_TIME
  • We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $1878.02-$2878.02/week Multiple shift openings Job Description/Responsibi...
  • 4 Days Ago

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Tech / Assist EMT / ER Technician Rapid City, SD
  • Quality Clinicians
  • Rapid, SD FULL_TIME
  • We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $913.52/week Multiple shift openings Job Description/Responsibilities: Yo...
  • 4 Days Ago

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0 Contact Center Quality Analyst, Sr. jobs found in Rapid City, SD area

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Travel Nurse RN - Dialysis - $1,882 per week
  • Hiring Now!
  • Rapid City, SD
  • Supplemental Health Care is seeking a travel nurse RN Dialysis for a travel nursing job in Rapid City, South Dakota. Job...
  • 4/18/2024 12:00:00 AM

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Travel Nurse RN - Cardiology - $2,277 per week
  • Hiring Now!
  • Rapid City, SD
  • Supplemental Health Care is seeking a travel nurse RN Cardiology for a travel nursing job in Rapid City, South Dakota. J...
  • 4/17/2024 12:00:00 AM

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Travel Nurse RN - PCU - Progressive Care Unit - $1,840 per week
  • Hiring Now!
  • Rapid City, SD
  • Supplemental Health Care is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Rapid City...
  • 4/17/2024 12:00:00 AM

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Travel Registered Respiratory Therapist - $1,695 per week
  • Hiring Now!
  • Rapid City, SD
  • Supplemental Health Care is seeking a travel Registered Respiratory Therapist for a travel job in Rapid City, South Dako...
  • 4/17/2024 12:00:00 AM

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Travel Nurse RN - PACU - Post Anesthesia Care - $1,971 per week
  • Hiring Now!
  • Rapid City, SD
  • Supplemental Health Care is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in Rapid City...
  • 4/17/2024 12:00:00 AM

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AVP, B2B Digital Product Owner
  • Synchrony Financial
  • Rapid City, SD
  • Job Description: Role Summary/Purpose: The B2B business delivers $2B+ in Net Income to Synchrony and provides comprehens...
  • 4/16/2024 12:00:00 AM

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Travel Nurse RN - Psychiatric - $1,840 per week
  • Hiring Now!
  • Rapid City, SD
  • Supplemental Health Care is seeking a travel nurse RN Psychiatric for a travel nursing job in Rapid City, South Dakota. ...
  • 4/15/2024 12:00:00 AM

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AVP, GTM Salesforce Product Owner
  • Synchrony Financial
  • Rapid City, SD
  • Job Description: Role Summary/Purpose: Our GTM Enablement team includes mission critical systems—including both Salesfor...
  • 4/14/2024 12:00:00 AM

Rapid City is located at 44°04′34″N 103°13′42″W / 44.076188°N 103.228299°W / 44.076188; -103.228299. The downtown elevation of Rapid City is 3,202 feet (976 m) and Rapid City sits in the shadow of Black Elk Peak, which at 7,242 feet (2,207 m), is the highest point east of the Rocky Mountains. According to the United States Census Bureau, the city has a total area of 55.49 square miles (143.71 km2), of which 55.41 square miles (143.5 km2) is land and 0.08 square mile (0.2 km2) is water. Rapid City is located on the eastern edge of the Black Hills, and is split in half by the Dakota Hogback. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$47,118 to $64,304
Rapid City, South Dakota area prices
were up 0.8% from a year ago

Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020