Contact Center Quality Analyst, Sr. jobs in Saginaw, MI
Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst, Sr. jobs
- Michigan Credit Union League
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Midland, MI
FULL_TIME
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Organization: Members First CU
Date Posted: January 10, 2024
Region: Mid-Michigan
Location of Position: Midland
Position Level: EntryDo you have a passion for providing excellent member experience and thrive in a fast paced environment? Members First Credit Union is seeking an energetic Contact Center Consultant that has experience in customer service. This position has hybrid potential and offers a varied schedule.Interested individuals may go to our website at https://www.mfcu.net/Careers for a complete job description and to apply.
We will empower you to be the best version of yourself while helping you maintain a positive work/life balance. We believe in purpose, belonging and joy; when our people find this in their work and the people they work with, amazing things happen. We encourage a better tomorrow by being trustworthy, caring and enthusiastic. - 13 Days Ago
- Advanced Eyecare & Contact Lens Center --...
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Chesaning, MI
FULL_TIME
- Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Duties and Responsibilities Acknow...
- 19 Days Ago
- Advanced Eyecare & Contact Lens Center --...
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Chesaning, MI
FULL_TIME
- The Optometrist will conduct eye exams for Acuity Eyecare group and strive to practice to the full capacity of their license. The Optometrist will support practice growth by establishing patient relat...
- 11 Days Ago
- Advanced Eyecare & Contact Lens Center --...
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Chesaning, MI
FULL_TIME
- Opticians are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses wit...
- 2 Months Ago
- Michigan Credit Union League
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Alpena, MI
FULL_TIME
- Organization: Alpena Alcona Area CU Date Posted: April 15, 2024 Region: Northern Michigan Location of Position: Alpena Position Level: Entry Advises new and existing members with their financial needs...
- 1 Day Ago
- Alpena Alcona Area Credit Union
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Alpena, MI
FULL_TIME
- Duties: Provide informed, prompt, and accurate service to all members and associates by greeting and waiting on members in a timely manner. Open individual accounts, certificates of deposit, and other...
- 1 Day Ago
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- Saginaw, MI
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0 Contact Center Quality Analyst, Sr. jobs found in Saginaw, MI area
- Mid-Michigan Area Public Schools Consortium
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Swartz Creek, MI
- Position Type: Student Support Services/Counselor Date Posted: 3/20/2024 Location: Center for Countywide Programs Closin...
- 4/26/2024 12:00:00 AM
- Hiring Now!
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Grand Blanc, MI
- Supplemental Health Care is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Grand Blanc,...
- 4/26/2024 12:00:00 AM
- Adventist Health
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Midland, MI
- Jackson and Coker is seeking a Nurse Practitioner Cardiovascular/Cardiothoracic Surgery for a locum tenens job in Midlan...
- 4/25/2024 12:00:00 AM
- Adventist Health
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Saginaw, MI
- Supplemental Health Care is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Saginaw, M...
- 4/23/2024 12:00:00 AM
- Mackinac Center For Public Policy
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Midland, MI
- Michigan Capitol Confidential seeks an entrepreneurial and enterprising team player with a background in news journalism...
- 4/23/2024 12:00:00 AM
- Adventist Health
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Grand Blanc, MI
- Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Grand Blanc, Michigan. Job D...
- 4/23/2024 12:00:00 AM
- Adventist Health
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Grand Blanc, MI
- Supplemental Health Care is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Grand Blanc,...
- 4/22/2024 12:00:00 AM
About Saginaw, Michigan
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