Contact Center Quality Analyst, Sr. jobs in Ventura, CA

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

Q
Manufacturing Sr. Associate
  • Quality Consulting Group
  • Thousand Oaks, CA TEMPORARY
  • QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA.

    Responsibilities:        

    • New Product Introductions (NPI) program management and non-capitol project management.
    • Change control ownership, ensuring records are comprehensive and compliant per GMP regulatory procedures. 
    • Timely closure of change control records in relation to procedural guidance and/or disposition timelines
    • Represent Manufacturing facility as the receiving site for incoming Technology Transfers/New Product Introductions
    • Identifying improvement opportunities within the organization and take pro-active steps to build consensus to implement those opportunities.
    • Presenting records and business processes to a variety of audiences, including auditors and inspectors
    • Participating/leading Continuous Improvement Transformation activities
    • Champion safety and compliance at all times
    • Owning Change Controls to introduce new products to Clinical and Commercial Drug Product in Manufacturing facility.

    Qualifications:

    • Master's Degree in life sciences or engineering
    • 2 years of related experience
    • Experience with PAS X Werum software for electronic batch records.
    • Technical understanding of Drug Product (DP) manufacturing operations, such as buffer batching, DP formulation, DP Filling, Inspection
    • Experience leading change controls in Trackwise
    • Strong scientific, technical interactions with partner organizations such as Process Development, Process Engineering, Supply Chain, Quality Control, Regulatory
    • Strong project management skills, with prior project experience preferred.
    • Technical Writing skills

    Quality Consulting Group, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

  • 17 Days Ago

Q
Sr. Manufacturing Associate
  • Quality Consulting Group
  • Thousand Oaks, CA TEMPORARY
  • QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this r...
  • 17 Days Ago

Q
Sr. Associate Manufacturing
  • Quality Consulting Group
  • Thousand Oaks, CA TEMPORARY
  • QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this r...
  • 17 Days Ago

J
Sr. Software Engineer in Quality
  • Jobsbridge
  • Westlake, CA FULL_TIME
  • Company DescriptionJobsbridgeJob DescriptionA champion for quality: own and drive the overall end-to-end quality for a product Influences engineering designs and solutions to ensure quality and testab...
  • 13 Days Ago

3
Sr Associate Quality Control (JP9532)
  • 3 Key Consulting
  • Oaks, CA FULL_TIME
  • Job Title: Sr Associate Quality Control (JP9532) Location: West Greenwich, Rhode Island Employment Type: Contract Duration: 2 years Job posting date: 12/6/2021 Note: Onsite Essential ​3 Key Consulting...
  • 18 Days Ago

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Sr. Contracts Analyst
  • Community Memorial Healthcare
  • Ventura, CA OTHER
  • Compensation Salary Range: $34.06 - $51.33 / hour The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where ne...
  • 23 Days Ago

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0 Contact Center Quality Analyst, Sr. jobs found in Ventura, CA area

V
Fire Data Analyst
  • Ventura County, CA
  • Ventura, CA
  • Salary : $63,700.52 - $104,530.29 Annually Location : Camarillo and Newbury Park, CA Job Type: Full-Time Regular Job Num...
  • 3/29/2024 12:00:00 AM

R
Digital Customer Experience Analyst
  • Rheem
  • Oxnard, CA
  • Job Description Digital Customer Experience Analyst - ( 21000965 ) **Description** The Digital CX Analyst will leverage ...
  • 3/28/2024 12:00:00 AM

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Ambulatory Care Clinic Social Worker
  • Ventura County, CA
  • Ventura, CA
  • Salary : $63,285.57 - $95,351.26 Annually Location : Santa Paula, CA Job Type: Full-Time Job Number: 0170HCA-24AA (VM) D...
  • 3/28/2024 12:00:00 AM

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Travel Physical Therapist - $1,928 per week
  • PRN Healthcare
  • Thousand Oaks, CA
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Thousand Oaks, California. Job Descr...
  • 3/28/2024 12:00:00 AM

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Director, Customer Service
  • Western Growers
  • Oxnard, CA
  • **Description** Join our team of dedicated professionals who are committed to ensuring our clients can provide affordabl...
  • 3/26/2024 12:00:00 AM

S
Junior Java Developer (Remote)
  • SynergisticIT
  • Simi Valley, CA
  • The Job Market is Challenging due to more than 150,000 Tech Layoffs in 2022 and in 2023 more than 240,000 layoffs so alm...
  • 3/25/2024 12:00:00 AM

S
Junior Java Architect (Remote)
  • SynergisticIT
  • Thousand Oaks, CA
  • The Job Market is Challenging due to more than 150,000 Tech Layoffs in 2022 and in 2023 more than 240,000 layoffs so alm...
  • 3/25/2024 12:00:00 AM

Ventura is located northwest of Los Angeles on the California coast. The western portion of the city stretches north along the Ventura River and is characterized by a narrow valley with steeply sloped areas along both sides. The steep slopes of the Ventura foothills abut the northern portion of the community. Much of the eastern portion is on a relatively flat alluvial coastal plain lying along the western edge of the Oxnard Plain. The Santa Clara River forms the city's southerly boundary with the city limits reaching up to the beginning of the Santa Clara River Valley at the historic communit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$56,594 to $77,242
Ventura, California area prices
were up 2.5% from a year ago

Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020