Contact Center Quality Analyst, Sr. jobs in Washington, DC

Position:         Strategic Business Analyst - Sr #1908

Location:        Springfield, VA

Clearance:     TS/SCI

Overall Assignment Description: 

Serve as a Consultant to the Government-led team that:

• Defines and implements strategies to identify commercially available solutions to enable the NGA efforts to provide an integrated customer service experience and deliver world-class geospatial knowledge, content and services to customers worldwide.
• Uses innovative approaches and non-traditional methodologies to solve customer problems and develop new capabilities in support of the NGA’s GEOINT online services.
• Identifies and exploits the innovations of others, including industry, partners and customer communities.

Duties may include:

• Support to collaborative teams of multi-functional resources in the delivery of specific technical and/or process projects. Assist the Government in the preparation of Acquisition documents and briefings to meet NGA Acquisition milestones.
• Provide expertise to align technical requirements with acquisition strategies.
• Provide technical and acquisition expertise to support the Government multi-functional team throughout the entire Acquisition process.
• Analyze and evaluate new emergent technologies and /or processes for opportunity and application to NGA Initiatives.
• Provide advice on business case development for NGA strategic initiatives.
• Support to the management of multiple concurrent technology projects from problem definition through new capability adoption. Support to the implementation of new strategies to expedite prototype testing and feedback quickly and spur agile acquisitions.
• Use knowledge of industry trends to influence NGA planning.
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Skills and Experience:

Required:

• Bachelor’s Degree in Information Systems, Computer Science, Systems Engineering, or a Business related field such as Economics, Finance, or Accounting.
• Project Management Professional (PMP), DAWIA Level III certification in Program Management or equivalent specialized experience with Project Management tools and techniques.

Desired

• MBA in Business or International Business.
• Demonstrated specialized experience with enterprise architecture and/or solutions architecture.
• Demonstrated specialized experience in the development of pre-acquisition and acquisition documentation.
• Demonstrated specialized experience with acquisition strategies and approaches for follow-on or new enterprise contract vehicles, in the procurement of critical skills sets and staff augmentation for the government. Demonstrated experience with leading: value chain analysis; brainstorming sessions or risk assessments. Demonstrated experience in recommending strategies and developing plans to effectively manage risk across the project or organization.

Compass, Inc. (Compass) is a Small Business (SB) headquartered in Winchester, VA as a Defense and Intelligence solutions provider to the United States Government. We provide Systems Engineering and Technical Assistance (SETA), Advisory and Assistance Services (A&AS), and Systems Engineering and Integration (SE&I) to our government and business partner customers. As a premier Defense and Intelligence solution provider, we employee a diverse, agile, highly trained and extremely talented staff.

Equal Opportunity Employer Veterans/Disabled