Contact Center Quality Analyst, Sr. jobs in Yakima, WA

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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RN ED - Emergency Department Brewster, WA
  • Quality Clinicians Staffing
  • Brewster, WA FULL_TIME
  • Please only apply if you have RN experience.

    We are travelers building the kind of agency we always wanted, while we still work assignments.

    Pay Package

    • Weekly Pay Range: $1116-$2116/week
    • Multiple shift openings

    Job Descriptions and Responsibilities

    You would be directly accountable for the care given to your patients. Below are some general requirements for the position. Please reach out for full list of details.

    • Discipline: RN
    • Specialty: ED - Emergency Department
    • Administer care to ill, injured, or disabled patients
    • Implement patient treatment plans as directed by provider
    • Monitor and report changes in patient symptoms or behavior
    • Communicate with collaborating physicians or specialists regarding patient care
    • Educate patients about health maintenance and treatment plan
    • Maintain accurate patient medical records
    • Provide information and support to patients and their family members

    Qualifications

    • Current and valid medical state license or certification required for a RN role
    • Minimum of one year professional experience in a ED - Emergency Department role
    • Familiarity with relevant medial software and equipment
    • Ability to build rapport with patients
    • Strong problem solving and critical thinking skills
    • Ability to thrive in a fast-paced environment

    Benefits Offered

    • Referral bonuses
    • Health insurance
    • Dental insurance
    • Vision insurance
    • 401k
    • PPE provided
    • Holiday pay
    • Direct deposit
    • Weekly pay every Friday

     

    Please know our best chance of getting you an interview with the facility is to get you submitted ASAP, and the best way to make that happen is to add all your relevant info and docs (references, resume, skills checklist, BLS, RTO, etc) to a candidate profile with us.

  • 9 Days Ago

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Medical Billing Specialist
  • Quality Care Medical Clinic, LLC
  • Yakima, WA FULL_TIME
  • About us We are a privately owned medical clinic proudly serving our community for over 20 years. Our establishment strives for providing excellent centralized primary care medical services using our ...
  • 3 Days Ago

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Director of Quality
  • Clinical Management Consultants
  • Ephrata, WA FULL_TIME
  • An exciting opportunity is now available for a Nurse Director Quality and Performance Improvement in a Western Washington Medical Center. The Nurse Director Quality and Performance Improvement will re...
  • 1 Month Ago

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VP Quality
  • Diamond Foundry
  • Wenatchee, WA FULL_TIME
  • Diamond Foundry Inc. is solving the thermal limitation at the foundation of today's most exciting tech industries -- AI & cloud compute, electric-car power electronics, and 5G/6G wireless. We have man...
  • 2 Months Ago

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Banquet Server - Yakima Convention Center
  • Sodexo Live! at the Yakima Convention Center
  • Yakima, WA PART_TIME
  • Job Listing: Banquet Server At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team...
  • 6 Days Ago

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Sr Risk Adjusted Coder
  • Yakima Valley Farm Workers Clinic
  • Administration South, WA FULL_TIME
  • Join our team as a Sr Risk Adjusted Coder at the Toppenish Administration in Toppenish, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima...
  • 14 Days Ago

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0 Contact Center Quality Analyst, Sr. jobs found in Yakima, WA area

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Travel Speech Language Pathologist - $1,722 per week
  • Hiring Now!
  • Ellensburg, WA
  • Supplemental Health Care is seeking a travel Speech Language Pathologist for a travel job in Ellensburg, Washington. Job...
  • 5/13/2024 12:00:00 AM

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SBA Relationship Manager
  • GESA CREDIT UNION
  • Yakima, WA
  • Job Details Level Experienced Job Location Yakima South 1st - Yakima, WA Position Type Full Time - Salary Education Leve...
  • 5/11/2024 12:00:00 AM

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Travel Nurse RN - Telemetry - $1,791 per week
  • Hiring Now!
  • Yakima, WA
  • Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Yakima, Washington. Job Desc...
  • 5/11/2024 12:00:00 AM

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Travel Nurse RN - Psychiatric - $1,679 per week
  • Hiring Now!
  • Yakima, WA
  • Supplemental Health Care is seeking a travel nurse RN Psychiatric for a travel nursing job in Yakima, Washington. Job De...
  • 5/11/2024 12:00:00 AM

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Travel Physical Therapist - $1,982 per week
  • Hiring Now!
  • Yakima, WA
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Yakima, Washington. Job Description ...
  • 5/10/2024 12:00:00 AM

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Travel Nurse RN - Labor and Delivery - $1,882 per week
  • Hiring Now!
  • Yakima, WA
  • Supplemental Health Care is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Yakima, Washington....
  • 5/10/2024 12:00:00 AM

Yakima (/ˈjækɪmɑː/ or /ˈjækɪmə/) is a city in and the county seat of Yakima County, Washington, and the state's eleventh-largest city by population. As of the 2010 census, the city had a total population of 91,067 and a metropolitan population of 243,231. The unincorporated suburban areas of West Valley and Terrace Heights are considered a part of greater Yakima. Yakima is about 60 miles (100 kilometers) southeast of Mount Rainier in Washington. It is situated in the Yakima Valley, a productive agricultural region noted for apple, wine and hop production. As of 2011, the Yakima Valley produc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$53,645 to $73,212
Yakima, Washington area prices
were up 2.9% from a year ago

Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020