Contact Center Quality Assurance Auditor jobs in Appleton, WI

Job Details

Job Summary:

The Quality Assurance Technician's role is to ensure that safe and quality food ingredients are produced by performing quality control tests and other tasks per Top Tier Ingredients, LLC. Quality Assurance Standards. This is a 12 hour shift role.

Core Responsibilities:

• Drawing, testing, recording, and reporting quality control samples of raw materials and finished products to ensure that all Top Tier ingredients produced are safe and meet the quality standards set by Top Tier and our customer’s needs.
• Checking batch sheets to ensure that the correct formulation and material are used per Top Tier’s production requirements.
• Conducting bar-line, processing, and packaging CPC checks.
• Reporting all variances in accordance with Top-Tier policies and SOPs.
• Holding all raw materials and finished products that fail to meet established standards and finalize disposition on held items.
• Ensuring Good Manufacturing Practices (GMPs) are carried out by all employees.
• Always maintain a safe work environment for the team and take necessary and proper action when a problem or safety concern arises with equipment, product, materials, or personnel.

Knowledge, Skills & Abilities:

• A high school diploma or GED is required.
• Working knowledge of food safety and QA programs, such as HACCP, GMPs, and SPC.
• Works independently with little or no direct supervision at a high level.
• Supports and participates in Continuous Improvement initiatives.
• Ability to enter quality data accurately, efficiently, and effectively into computerized data management systems.
• Basic math skills required, along with proficiency in Microsoft Office.
• Ability to communicate effectively and understand verbal and written directions.
• A team approach to problem-solving and implementation, as well as personal initiative and independent judgment, are necessary.

Preferred Experience:

• Minimum 1 year of experience in a food manufacturing environment.
• 6-12 months of experience in quality control in a food processing environment is preferred.

Physical Requirements:

• Ability to frequently climb stairs and ladders, walk on catwalks, and work on and around plant equipment.
• Ability to lift up to 25 lbs. regularly, and up to 50 lbs. occasionally.
• Requires the ability to clearly understand verbal and written communication from others.
• Must be 18 years old at the time of hire.

Work Schedule:

The Quality Assurance Technician’s 12 hour work schedule can vary based on the time of year and product demand. One can generally expect 40 to 50 hours, over 4 to 5 days per week.

With Top Tier Ingredients, LLC., you will work as part of a high-performing food manufacturing organization where team members collaborate to get the job done and challenge the status quo to find a better way. We highly value hard work, achievement, and reliability and reward people accordingly.