Contact Center Quality Assurance Auditor jobs in Atlantic City, NJ
Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Assurance Auditor jobs
QUALITY ASSURANCE OFFICER
- 10X Recruiting Partners
-
Ocean, NJ
FULL_TIME
-
REGULATORY & QUALITY ASSURANCE OFFICER
Ocean Springs, MS (Hybrid 2-3 days/wk)
($40k base plus bonus)
Personal Attributes required for this Job:- Communication Thoroughness
- Interpersonal Awareness Independence
- Results Driven Team Player
- Individual working Time Management
- Ability to Learn Adaptability
- Initiative Flexibility
- Critical Information-Seeking Efficiency Orientation
- Concern for Standards Attention to Detail
- Analytical Thinking Problem Solving
Responsibilities:- Review and process inquiries regarding quality concerns and notify Managers or other departments, as necessary. Ensure timely and effective communication and follow-up with customers and manufacturers, as necessary.
- Under the guidance of the Regulatory Manager, ensure strict adherence to U.S. government agency rules and regulations as well as country-specific importing/exporting policies and regulations.
- Maintain knowledge of all Regulatory agencies regulations; assist Regulatory Manager with companies compliance and Quality system compliance.
- Assist in the maintenance, upkeep and updating of company Standard Operating Procedures, as needed to facilitate company compliance program.
- Process and accurately complete any required regulatory documentation (COA, TSE, Declaration Certificates, Quality Complaints, Technical Inquiries, MSDS, Stability Requests, etc.) according to company policy and any government regulations. Maintain all documentation and files.
- Perform internal audits, to include in-process inspections of product handling (Controlled Drug, HazMat, Cold Chain, etc.), product packing and product documentation.
- Handle and process all product quality notice from regulatory agencies (recalls, warning letters, etc.), following company Standard Operating Procedures and management directives.
- Monitor warehouse temperature monitoring and maintain all documentation.
- Maintain all documentation requirements per governing regulations.
- Any other duties assigned by your Manager.
Qualifications and Experience Needed:- Graduate, High School Diploma or GED. Some college is preferred.
- Experience in regulatory, compliance, quality assurance, pharmaceuticals or some other related field (preferred)
- Excellent oral and written communication skills.
- Proficiency with Microsoft Office Suite.
- Ability to multitask.
- Attention to detail; organizational skills.
- Self-starter with ability to work independently.
- Forward-thinking and open-minded.
- Strong problem solving and analytical skills.
- Adaptability and versatility in a dynamic environment.
- Ability to effectively work in a team environment while maintaining group morale and mutual respect.
- Positive attitude and strong work ethic.
- 22 Days Ago
QUALITY ASSURANCE SPECIALIST
- US Air National Guard Units
-
Egg Harbor, NJ
FULL_TIME
- Duties As an QUALITY ASSURANCE SPECIALIST, GS-1910-11, you will: Determine the proficiency and qualifications of certified personnel. Make decisions and recommendations on technical concerns presented...
- 12 Days Ago
Diesel Shop Foreman/Lead Technician/Manager
- Quality Truck Center
-
Egg Harbor, NJ
FULL_TIME
- The Shop Foreman will ensure that qualified diesel mechanics perform repairs correctly, efficiently and timely. That the service department maintains a consistently high level of customer satisfaction...
- 26 Days Ago
DHS TSL Quality Assurance Analyst (QA/QC)
- Global Systems Technologies
-
Egg Harbor, NJ
FULL_TIME
- Company OverviewGlobal Systems Technologies (GST Inc.) since 1993, enhances national and homeland security by supporting Transportation Security Administration (TSA), Department of Homeland Security (...
- 27 Days Ago
Quality Perf Improvement Coord
- SOUTHERN OCEAN MEDICAL CENTER
-
Manahawkin, NJ
FULL_TIME
- The Quality Performance Improvement Coordinator assists with the planning, coordination, implementation and evaluation of the organization-wide Performance Improvement Plan and Program in accordance w...
- 6 Days Ago
RN - Progressive Care Unit
- Quality Clinicians
-
Lewes, DE
FULL_TIME
- **Position: Registered Nurse (RN)** **Summary:** This position is responsible for the direct and indirect nursing care of the unit patient. The role requires knowledge of departmental and hospital pol...
- 2 Days Ago
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0 Contact Center Quality Assurance Auditor jobs found in Atlantic City, NJ area
Quality Assurance Inspector I
- Glastron INC
-
Vineland, NJ
- Quality Assurance Inspector I Glastron Inc., located in Vineland, NJ, is a manufacturer specializing in small diameter c...
- 4/26/2024 12:00:00 AM
Clinical Assistant - Unite Here Health (Atlantic City , NJ) - FT Days M-F Shift Varies
- Mount Sinai Hospital
-
Atlantic City, NJ
- Job Description Clinical Assistant - Unite Here Health (Atlantic City , NJ) - FT Days M-F Shift Varies Provides clinical...
- 4/26/2024 12:00:00 AM
Quality Assurance Inspector I
- Glastron Inc.
-
Vineland, NJ
- Glastron Inc., located in Vineland, NJ, is a manufacturer specializing in small diameter custom glassware. Glastron curr...
- 4/25/2024 12:00:00 AM
DHS TSL Configuration Management (CM) Specialist
- Global Systems Technologies
-
Egg Harbor Township, NJ
- Job Description Company Overview Global Systems Technologies (GST Inc.) since 1993, enhances national and homeland secur...
- 4/25/2024 12:00:00 AM
Quality Technician I - 7am-7:15pm
- Comar
-
Buena, NJ
- QUALITY TECHNICIAN I Actively Hiring - Immediate Openings Hours: full-time position. Competitive pay & benefits: paid ov...
- 4/24/2024 12:00:00 AM
Cytotechnologist
- AtlantiCare
-
Atlantic City, NJ
- Job Description POSITION SUMMARY $15k Bonus The Laboratory Cytotechnologist performs laboratory testing procedures and p...
- 4/23/2024 12:00:00 AM
Night Auditor
- Marriott International, Inc
-
Atlantic City, NJ
- Additional Information Part Time Job Number 24070992 Job Category Finance & Accounting Location Sheraton Atlantic City C...
- 4/23/2024 12:00:00 AM
Lead Transportation Security Officer
- Department Of Homeland Security
-
Atlantic City, NJ
- Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
- 4/22/2024 12:00:00 AM
About Atlantic City, New Jersey
Atlantic City is a resort city in Atlantic County, New Jersey, United States, known for its casinos, boardwalk, and beaches. In 2010, the city had a population of 39,558.[21][22] It was incorporated on May 1, 1854, from portions of Egg Harbor Township and Galloway Township.[23] It borders Absecon, Brigantine, Pleasantville, Ventnor City, Egg Harbor Township, and the Atlantic Ocean.
Atlantic City inspired the U.S. version of the board game Monopoly, especially the street names. Since 1921, Atlantic City has been the home of the Miss America pageant. In 1976, New Jersey voters legalized casino g...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$51,041 to $64,909
Atlantic City, New Jersey area prices
were up 1.5% from a year ago
were up 1.5% from a year ago