Contact Center Quality Assurance Auditor jobs in Baltimore, MD

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

M
GC012QAS2 - Mid Level Quality Assurance Specialist - Cleared
  • Mid Level Quality Assurance Specialist - Cleared - NiSUS Technologies Corporation
  • Annapolis, MD FULL_TIME
  • Responsible for the QA program and processes. Review and provide feedback to the client on the documents and deliverables ensuring that quality assurance requirements adhere to the best commercial practices and are in compliance with the applicable standards. Establish and manage quality control standards to ensure professional, accurate, complete, and timely review and delivery of System Engineering documentation.

  • 1 Day Ago

L
Contact Center Supervisor - Maryland
  • Live! Casino and Hotel Maryland
  • Hanover, MD FULL_TIME
  • Overview Why We Need Your Talents: The Contact Center Supervisor supports the operations of the Contact Center. The overall goal of the Contact Center Supervisor is to ensure all guest contacts are ha...
  • 18 Days Ago

L
Contact Center Agent - $18/hr
  • Long Home Products
  • Savage, MD FULL_TIME
  • Long Home Products an industry leader in the Home Improvement industry since 1945 is seeking a Contact Center Agent with sales experience to join our amazing team in Savage, MD! Starting at $18.00 hou...
  • 19 Days Ago

S
Contact Center Representative
  • Securityplus Federal Credit Union
  • Windsor, MD FULL_TIME
  • DescriptionThis position is responsible for providing world-class service to credit union members who communicate to the Contact Center via phone, fax, web, mail or e-mail, and is responsible for stre...
  • 19 Days Ago

L
Contact Center Director
  • Long Home Products
  • Savage, MD FULL_TIME
  • Long Home Products has an opening for an experienced Contact Center Director to join our Corporate team in Savage MD!The Contact Center Director leads day-to-day contact center operations – inbound an...
  • 21 Days Ago

L
CONTACT CENTER AGENT
  • LifeBridge Health
  • Baltimore, MD FULL_TIME
  • Summary JOB SUMMARY: The Contact Center – Agent II operates as a high level customer service specialist within LBH’s Contact Center, enhancing at LBH’s engagement efforts. The agent is skilled to resp...
  • 3 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Contact Center Quality Assurance Auditor jobs found in Baltimore, MD area

V
Quality Control Inspector II - MD
  • Vitesse Systems LLC
  • Jessup, MD
  • Job Description Job Description Ready to accelerate in your career? We are seeking a meticulous and thorough Quality Con...
  • 4/25/2024 12:00:00 AM

L
Quality Inspector
  • Leggett & Platt, Incorporated
  • Havre De Grace, MD
  • Elite Comfort Solutions, a Leggett & Platt Company, is comprised of hardworking individuals dedicated to delivering inno...
  • 4/24/2024 12:00:00 AM

P
Medical Monitor - Clinical Research (Medical Degrees Only)
  • Piper Companies
  • Silver Spring, MD
  • Piper Companies (Health & Sciences) is seeking motivated candidates for aMedical Monitor and/or Safety & Pharmacovigilan...
  • 4/23/2024 12:00:00 AM

E
Solar QA/QC Inspector
  • Energix North America
  • Arlington, VA
  • Our Opportunity: Within this position inspectors will perform frequent quality checks of the electrical systems and rela...
  • 4/22/2024 12:00:00 AM

J
Quality Control Inspector
  • J&J Worldwide Services
  • Edgewater, MD
  • General Summary Responsible for inspecting scheduled preventative maintenance and customer requested repairs in the heal...
  • 4/22/2024 12:00:00 AM

A
QC Inspector II
  • Allied Resources Technical Consultants
  • Washington, DC
  • Allied Resources is looking for a QC Inspector II that will coordinate and deliver commissioning services across facilit...
  • 4/22/2024 12:00:00 AM

A
Construction Inspector
  • Allied Resources Technical Consultants
  • Laurel, MD
  • Construction QA/QC Inspector Allied Resources is looking for multiple Construction Inspectors in the Washington D.C./Bal...
  • 4/22/2024 12:00:00 AM

A
Construction Inspector
  • Allied Resources Technical Consultants
  • Laurel, MD
  • Construction QA/QC Inspector Allied Resources is looking for multiple Construction Inspectors in the Washington D.C./Bal...
  • 4/21/2024 12:00:00 AM

Baltimore (/ˈbɔːltɪmɔːr/) is the largest city in the state of Maryland within the United States. Baltimore was established by the Constitution of Maryland as an independent city in 1729. With a population of 611,648 in 2017, Baltimore is the largest such independent city in the United States. As of 2017[update], the population of the Baltimore metropolitan area was estimated to be just under 2.808 million, making it the 20th largest metropolitan area in the country. Baltimore is located about 40 miles (60 km) northeast of Washington, D.C., making it a principal city in the Washington-Baltimo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$48,992 to $62,303
Baltimore, Maryland area prices
were up 1.5% from a year ago