Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Quality Inn & Suites is currently looking for a part time front desk agent/night auditor to work the weekend night audit shift Friday and Saturday 10:50PM-7AM /3) 2:50PM-11PM and three 3PM -11 PM shifts. Looking for the perfect person with excellent customer service skills, computer skills very organized and detailed. We are looking for someone that is detail oriented, can multi task and answer a multi line phone while taking excellent care of our guests. This position is required to check guests into and out of the hotel system, balance the books, and set up breakfast. Must be able to count change back to our cash paying guests. Basic cleaning of the lobby and common areas. If interested please apply in person 821 Poplar St. Must be able to pass a pre employment drug test as well as random test during the duration of employment. Please apply in person.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
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Work Location: In person
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0 Contact Center Quality Assurance Auditor jobs found in Casper, WY area