Contact Center Quality Assurance Auditor jobs in Columbus, GA

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Lab Technician
  • House-Autry Mills
  • Hogansville, GA FULL_TIME
  • House-Autry is a dynamic and growing food company that has flourished for over 200 years. Our expansion into new markets and new product lines is providing exciting new employment opportunities that offer rewarding work and comprehensive training, along with competitive pay and benefits. Our growing business provides plenty of opportunities for growth and advancement, allowing you to create a fulfilling career as a part of our team. Join the House-Autry family and be part of our exciting future!

    We are looking for an energetic QA Technician to come join our team in Hogansville, Georgia. The QA/Laboratory Technician is responsible for maintaining production policies and programs, ensuring conformity of the raw materials, and finished goods are in accordance with established quality standards and customer specifications. The technician will also ensure that proper testing procedures are utilized and in compliance with production specifications. In addition, this position will also be responsible for the maintenance of Safe Quality Foods (SQF) Standards.

    Duties & Responsibilities

    • Responsible for monitoring and collecting quality data on all products to ensure product specifications, quality and food safety requirements are met and maintained.
    • Use established test methods for proper testing.
    • Communicate with QA staff, production management and line workers regarding quality issues.
    • Maintain documentation for traceability.
    • Perform line checks to ensure proper formulas, packaging, and production code. 
    • Assist production and warehouse personnel with daily issues and/or problems.
    • Assist in management all non-conforming products by isolating product and properly documenting deviations. 
    • Complete data entry for all product produced as well as distribution of paperwork to appropriate personnel.
    • Assist in resolution of internal and customer product complaints by ensuring test results in a timely manner.
    • Assist in conducting quality and food safety inspections as requested by supervisor.
    • Report any safety, machinery, or equipment issues to management.
    • Responsible for providing periodic status updates of activity.
    • Utilize lot tracking software to remove ingredients and packaging from inventory.
    • Determine laboratory equipment and chemical needs and maintain laboratory inventory.
    • Assist in the inspection of incoming ingredients. 
    • Responsible for GMP training and laboratory safety.
    • Collect and send samples for microbiological testing (finished products and environmental). 
    • Report deviations to direct supervisor.
    • Work with technical department to ensure quality specifications are met.
    • Other duties as assigned.

     

    Qualifications & Education Requirements

    • High School diploma or GED required.
    • 2-3 years of experience in food manufacturing plant.
    • 1-2 years of quality control or quality assurance experience preferred.
    • Proven ability to apply mathematical concepts and excellent problem-solving skills. 
    • Proven ability to work independently with little supervision. 
    • Ability to work in a fast-paced manufacturing environment.
    • Ability to work in a team environment.
    • Knowledge of FDA, USDA, state regulations preferred.
    • Excellent communication skills.
    • Robust computer literacy. (Acumatica knowledge a plus)
    • Willingness and flexibility to adapt to changing business needs and deadlines.
    • Prior experience in a laboratory environment preferred.

    About Us:

    Delivering Southern Crafted Goodness® Since 1812, House-Autry Mills has been a staple Southern food brand for over 200 years. We offer over two-dozen products for consumers to use at home and craft specialty blends for the Food Service industry. Our full product line-up includes traditionally seasoned coatings, breading mixes, and sauces. We pride ourselves on opening our doors to a diverse team of different experiences and backgrounds and we are always looking for new talent to join our growing family. For more information about House-Autry Mills please visit House-Autry.com or follow us on Facebook  Instagram  Twitter or LinkedIn.  

    House-Autry Mills provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, marital or veteran status, sickle cell or hemoglobin C trait, genetic information, sexual orientation, or the presence of handicaps or disabilities or any other basis protected by state or federal law.

  • 13 Days Ago

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QUALITY ASSURANCE TECHNICIAN
  • Berry Global, Inc
  • LANETT, AL FULL_TIME
  • Overview Berry Global Berry Global, headquartered in Evansville, Indiana, is committed to its mission of ‘Always Advancing to Protect What’s Important.’ With $13 billion in revenue for fiscal year 201...
  • 6 Days Ago

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Manager Quality Assurance - McCauley
  • Textron Aviation
  • Columbus, GA FULL_TIME
  • Manager Quality Assurance - McCauley320894 Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate adv...
  • 1 Month Ago

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Quality Control Torque Auditor
  • Hyundai Mobis
  • West Point, GA FULL_TIME
  • Overview This is a 3rd shift position. COME BE A PART OF OUR EXCELLENT TEAM! $17.00 base rate; increases every 6 months for first 36 months to $22.70 $2.00 Shift Premium on 2nd & $1.50 Shift Premium o...
  • 8 Days Ago

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Quality Assurance Engineer - Audit / IATF
  • Food Management Search
  • Auburn, AL FULL_TIME
  • Major and established international company has an opportunity for a Quality Assurance Engineer – Audit related at their large complex commutable to the east of the Atlanta, Georgia metropolitan area....
  • 14 Days Ago

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Quality Assurance Technician 2nd shift
  • ADVICS
  • La Grange, GA FULL_TIME
  • The Quality Assurance Technician is responsible for ensuring supplied material and product quality conforms to documented specification and requirements from receipt of raw materials to finished produ...
  • 14 Days Ago

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0 Contact Center Quality Assurance Auditor jobs found in Columbus, GA area

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Heavy Equipment Quality Inspector
  • ResourceMFG
  • Columbus, GA
  • summary ProLogistix has immediate full-time opportunities for Heavy Equipment Quality Inspectors in the Wilmington area!...
  • 3/18/2024 12:00:00 AM

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NDT Level 1 Sonic Inspector - Off Shift (Onsite)
  • BuildSubmarines.com
  • Columbus, GA
  • Date Posted: 2023-11-12 Country: United States of America Location: PW103: Columbus GA 8801 Macon Road, PO Box 9903, Col...
  • 3/16/2024 12:00:00 AM

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Quality Assurance Technician
  • ResourceMFG
  • Columbus, GA
  • summary Now Hiring 1st Shift Quality Inspector Willing to Train Opportunity is Calling! Great Pay. Great Company. If you...
  • 3/15/2024 12:00:00 AM

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QA/QC Inspector
  • ResourceMFG
  • Columbus, GA
  • summary SEEKING SKILLED QUALITY CONTROL INSPECTORS IN LAWRENCEVILLE Shift: Days - 6am-6pm Pay Rate: $16.50/hr Apply now!...
  • 3/14/2024 12:00:00 AM

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Quality Auditors
  • ResourceMFG
  • Columbus, GA
  • summary Starting Pay $17.50/could change with more experience CNC EXPERIENCE NEEDED Apply Now. Experienced Quality Contr...
  • 3/14/2024 12:00:00 AM

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Production (Fast Paced)
  • ResourceMFG
  • Columbus, GA
  • summary Hiring Now Multi Shifts Quality Inspector We Will Train! Work for a Company That Values You & Treats You Right! ...
  • 3/14/2024 12:00:00 AM

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Maintenance Technician (Mechanic)
  • ResourceMFG
  • Columbus, GA
  • summary Hiring Now! Experienced Maintenance Technician-3rd Shift The Best Manufacturing Jobs. Start with ResourceMFG. Pu...
  • 3/14/2024 12:00:00 AM

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Quality Auditor
  • ResourceMFG
  • Columbus, GA
  • summary ResourceMFG is now hiring Quality Auditors in Lafayette! Pay and Hours: 1st Shift: 4am-12:30pm-$20/hr 2nd Shift:...
  • 3/14/2024 12:00:00 AM

Columbus is one of Georgia's three Fall Line Cities, along with Augusta and Macon. The Fall Line is where the hilly lands of the Piedmont plateau meet the flat terrain of the coastal plain. As such, Columbus has a varied landscape of rolling hills on the north side and flat plains on the south. The fall line causes rivers in the area to decline rapidly towards sea level. Textile mills were established here in the 19th and early 20th centuries to take advantage of the water power from the falls. Columbus was developed along the Chattahoochee River. Interstate 185 runs east of the city, with acc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$43,228 to $54,982
Columbus, Georgia area prices
were up 1.5% from a year ago