Contact Center Quality Assurance Auditor jobs in Gastonia, NC
Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Assurance Auditor jobs
Contact Center Sales Representative I
- TruGreen
-
Mount Holly, NC
FULL_TIME
-
R20876
100844
10830 Quality Drive, Charlotte, North Carolina 28278
TruGreen accepts applications on an ongoing basis.
Job Description
TruGreen Contact Center Sales Representative
Every TruGreen associate is committed to quality. We all have an important role to play in the success of our company. There is no job too small or too great that doesn't equally impact our future.
We know there is no business without the people behind our brand that make it - and our services - a reality. You play a critical role in contributing to a high-performing team.
At TruGreen, we are committed to our customers, our teams, our values and the science of lawn care. A career with TruGreen is a career full of new opportunities to learn and take pride in your work.
and find yourself with a satisfying and rewarding career.
What's In it for YOU!- Awesome teammates who are dedicated to our values, customers, lawn science and YOU!
- Opportunities to grow your career
- Competitive wages - guaranteed weekly base compensation and uncapped sales commission, start earning immediately
- Affordable medical and prescription drug plans
- Financial health resources, including 401k and Worker's Compensation
- Training & Development
- Paid Time Off/Sick Leave
- See more on our Benefits page
Your Responsibilities
As a TruGreen Contact Center Sales Representative, you will help new and existing customers find the right lawn care maintenance plans, by receiving inbound and placing outbound calls. Every day on the job will bring new, exciting challenges as you generate leads and close sales, identify customer needs and provide service/product solutions, and enter accurate data while speaking with customers.
Job Requirements- People Skills: interacting and engaging with people to help us build customers for life
- Communication Skills: ability to efficiently communicate TruGreen treatment plans and offerings during at-home or phone conversations
- Listening Skills: humble and willing to listen to people to learn their needs and find appropriate solutions
- Sales Skills: knowledge of sales and up-selling techniques (e.g. overcoming objections, closing sales, suggestive selling) to help close sales and achieve objectives
- Computer Skills: data entry skills as well as basic knowledge of Microsoft Word, Excel, Windows and Outlook
- Daytime, evenings, and weekend schedules available
As America's number one lawn care company, TruGreen is dedicated to using our science-based expertise and local experience to create beautiful, healthy properties across the nation. Through our lawn, tree & shrub, and pest control services, we help improve the health and beauty of outdoor spaces everywhere, so people can Live Life Outside .
Ability to speak, read and write fluently in English is required.
You MUST BE physically located in the United States while performing this job.
TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.
Pay Ranges
$27,669.00 - $51,188.00
This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit or to request an application accommodation, please visit
California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.
TruGreen performs pre-employment testing.
To view our disclaimer,About the Company:
TruGreen
- Just Posted
PT Quality Assurance Associate
- Food Lion
-
Hickory, NC
FULL_TIME
- Address: USA-NC-Hickory-Hwy 127 South Store Code: Store 00504 Grocery (7211472) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. T...
- Just Posted
PT Quality Assurance Associate
- Food Lion
-
Kings Mountain, NC
FULL_TIME
- Address: USA-NC-Kings Mountain-610 East King Street Store Code: Store 02654 Grocery (7236032) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve...
- Just Posted
Quality assurance supervisor
- JBS USA
-
Lenoir, NC
FULL_TIME
- Description Position at JBS USA 2nd Shift QA Supervisor (Resume Required) Principle Responsibilities : Coordinate and supervise pre-operation examination, when applicable. Examine and verify cleanline...
- Just Posted
PT Quality Assurance Associate
- Food Lion
-
Mount Holly, NC
FULL_TIME
- Address: USA-NC-Mount Holly-617 Highland St Store Code: Store 01415 Grocery (7223378) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1...
- Just Posted
Seasonal Quality Assurance Technician
- The Mennel Milling Company
-
Newton, NC
OTHER
- SUMMARY: The purpose of this position is to assist with daily operations. This position will sustain the Mission and Motto and Food Safety and Quality Statement of the Mennel Milling Company. PRIMARY ...
- Just Posted
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0 Contact Center Quality Assurance Auditor jobs found in Gastonia, NC area
Quality Control Inspector/Assistant Executive Housekeeper-Embassy Suites Uptown Charlotte
- Cmchotels
-
Charlotte, NC
- **Quality Control Inspector/Assistant Executive Housekeeper-Embassy Suites Uptown Charlotte** **Department:** Room Opera...
- 5/9/2024 12:00:00 AM
2nd Shift Quality Inspector
- Taylor Corp
-
Monroe, NC
- Come Works with Us! Taylor Corporation is a growing, dynamic company with big plans for the future ? and our people. Fam...
- 5/9/2024 12:00:00 AM
Quality Assurance Supervisor - 2nd Shift
- Carolina Foods Inc.
-
Charlotte, NC
- Job description Carolina Foods is the founding bakery of Duchess Brand snacks and creator of one of America's first Hone...
- 5/9/2024 12:00:00 AM
QA Inspector
- Pioneer Motor Bearing
-
Kings Mountain, NC
- Job Title: Quality Control Inspector Department: Quality Reports To: Quality Manager Hiring Manager: Rob Miller, Quality...
- 5/7/2024 12:00:00 AM
QA Shift Supervisor
- Carolina Foods, Inc.
-
Charlotte, NC
- Carolina Foods is the founding bakery of Duchess Brand snacks and creator of one of America's first Honey Buns. Our busi...
- 5/7/2024 12:00:00 AM
Quality Assurance Manager
- Chemring Sensors and Electronic Systems, Inc.
-
Charlotte, NC
- JOB SUMMARY The Manager, Quality Assurance will provide strategic insight and management over the quality function. ESSE...
- 5/7/2024 12:00:00 AM
Director of Produce/Floral Operations
- Merchants Distributors, LLC
-
Hickory, NC
- Overview: Major Functions: Position MDI's produce/floral department to be the leader in our marketing area. Create a pro...
- 5/6/2024 12:00:00 AM
Manager, Quality Assurance
- Chemring Sensors and Electronic Systems
-
Charlotte, NC
- Job Description Job Description Description: JOB SUMMARY The Manager, Quality will provide strategic insight and managem...
- 5/6/2024 12:00:00 AM
About Gastonia, North Carolina
Gastonia is the largest city in and county seat of Gaston County, North Carolina, United States. It is also the second largest satellite city of the Charlotte area, behind Concord. The population was 71,741 at the 2010 Census. In 2016, the population had increased to 75,536. Gastonia is the 13th largest city in North Carolina. It is part of the Charlotte metropolitan area, officially designated the Charlotte Metropolitan Statistical Area (MSA). Gastonia has experienced steady growth, with a population increase between 2000 and 2010 of nearly 8.2%, according to the U.S. Census Bureau.
According...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$46,287 to $58,866
Gastonia, North Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago