Contact Center Quality Assurance Auditor jobs in Great Falls, MT

Avmax is looking to expand its workforce in Great Falls, MT. If you have the necessary experience and motivation to become a part of our team, please apply.

About Avmax:

Avmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide.

Our vision at Avmax Group Inc. ("Avmax") is to simplify our customers' aviation needs through dependable, globally integrated services with trusted results. Established in 1976, our locations include: Calgary (HQ) and Vancouver in Canada, Great Falls and Jacksonville in the USA, Nairobi in Kenya, and N'Djamena in Chad.

Avmax offers the following capabilities: Aircraft Leasing, Airline Operations, Avionics, Component Repairs, Engineering, MRO, Paint and Spares. Avmax's engineering division is a Transport Canada authorized Design Approval Organization (DAO). Avmax's maintenance division is a Transport Canada authorized Maintenance Repair Organization (MRO).

Why work at Avmax?

Avmax has a diverse workforce with opportunity for growth and career advancements. We offer competitive compensation and benefit packages, flexibility, work-life balance and a friendly working environment.

We are proud of our work and commitment to create one of the leading workforce, products and services in the Aviation industry.

Reporting:

The Quality Assurance Auditor is responsible to the Quality Assurance Manager.

Core Competencies:

• Organizational
• Problem Solving
• Communication
• Professionalism
• Accuracy
• Emotional Intelligence

Key Performance Indicators / Duties & Responsibilities:

• Review work cards to ensure each project reflects accurate and complete information.
• Complete internal and external audits as required to maintain the Avmax Quality Assurance program.
• Update and maintain an approved vendors list and vendor files.
• Maintain internal records for aircraft under Avmax control.

Qualifications:

• Excellent oral and written communication skills.
• Possesses strong fundamental aircraft knowledge.
• Demonstrates ability to motivate employees.

Experience:

• 3 5 years' experience in the field preferred.
• Demonstrated ability to work well with other individuals throughout the organization.
• Demonstrated capability and competency in field of expertise.

Our recruitment commitments:

• We thank all applicants for their interest; however, only those selected for an interview will be contacted.
• Depending on qualifications, selected candidates may be offered a role at a more appropriate level.
• Avmax Group offers a competitive compensation package including an optimal benefits plan and pension plan.
• Avmax Group Inc. is dedicated to and prides itself on being an EEO/AA employer. We celebrate and welcome the diversity of all of our employees. Avmax Group Inc. has specific policies in place to prevent discrimination in our hiring practices on the basis of the protected groups.
• Avmax is a drug free work environment and participates in pre-employment and random alcohol and/or drug screening.