Contact Center Quality Assurance Auditor jobs in Greenville, MS

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Manager
  • Stealth Recruiting Services
  • Rosedale, MS FULL_TIME
  • 80k to 100k

    Job DescriptionJob Description

    Company Overview: We are a reputable structural steel company based in Northern Mississippi, specializing in the design, fabrication, and installation of high-quality steel structures. As part of our commitment to excellence, we are seeking a dedicated Quality Manager to lead a team and ensure the highest standards of quality in our welding processes. This position offers an exciting opportunity to play a vital role in maintaining our company's reputation for delivering superior steel products.

    Job Summary: As the Quality Manager for our structural steel company, you will be responsible for leading a team of individuals and overseeing the quality of welds in our steel fabrication processes. You will play a crucial role in upholding the highest standards of workmanship and ensuring compliance with industry regulations and customer specifications. The ideal candidate for this position will possess strong leadership skills, in-depth knowledge of welding techniques, and hold a certification as a welding inspector.

    Responsibilities:

    Quality Management:

    • Develop and implement a comprehensive quality management system to monitor and control all aspects of welding quality.
    • Lead the quality control team and ensure adherence to established standards and procedures.
    • Conduct regular inspections and audits to identify any deficiencies or non-compliance with welding specifications and standards.
    • Collaborate with other departments to address quality issues, implement corrective actions, and drive continuous improvement initiatives.

    Welding Process Oversight:

    • Provide guidance and technical expertise to welders and welding inspectors to ensure proper welding techniques and practices.
    • Review and interpret welding procedures, specifications, and drawings to ensure compliance with customer requirements and industry standards.
    • Monitor and evaluate weld quality through visual inspections, non-destructive testing, and destructive testing methods.
    • Implement and maintain records/documentation related to welding inspections, certifications, and quality control measures.

    Team Leadership:

    • Lead, train, and mentor a team of welding inspectors and quality control personnel.
    • Set performance goals, provide regular feedback, and conduct performance evaluations for team members.
    • Foster a culture of quality consciousness, teamwork, and continuous improvement within the quality department.

    Qualifications:

    • Bachelor's degree in a relevant engineering field or equivalent work experience.
    • Certified Welding Inspector (CWI) certification is required.
    • Extensive knowledge of welding processes, techniques, and industry standards (AWS, ASME, etc.).
    • Strong understanding of quality management systems and experience in implementing and maintaining quality standards.
    • Excellent leadership and communication skills with the ability to collaborate effectively with cross-functional teams.
    • Attention to detail and a strong commitment to delivering high-quality work.
    • Prior experience in the structural steel industry is preferred but not mandatory.

    Join our dynamic team and make a significant impact on the quality and integrity of our structural steel products. Apply your expertise as a Quality Manager and contribute to our success in providing exceptional steel solutions to our valued clients.

    Qualifications

    • Bachelor's degree in a relevant engineering field or equivalent work experience.
    • Certified Welding Inspector (CWI) certification is required.
    • Extensive knowledge of welding processes, techniques, and industry standards (AWS, ASME, etc.).
    • Strong understanding of quality management systems and experience in implementing and maintaining quality standards.
    • Excellent leadership and communication skills with the ability to collaborate effectively with cross-functional teams.
    • Attention to detail and a strong commitment to delivering high-quality work.
    • Prior experience in the structural steel industry is preferred but not mandatory.
  • 24 Days Ago

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Regional Director of Quality Assurance
  • EasyHiring
  • Duncan, MS FULL_TIME
  • We are a recruiting company EasyHiring looking for candidates for the position of Regional Director of Quality Assurance in Duncan for our partners.Join Our Team as a Regional Director of Quality Assu...
  • 14 Days Ago

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Quality Assurance Technician- Back Up
  • Default Board
  • Greenville, MS FULL_TIME
  • Want to Expand your career-development potential, your ability to help donors and patients, and your access to professional opportunities? We’re growing fast. [You can, too!] There are so many ways Oc...
  • 25 Days Ago

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Maternal Child Center - Scrub Technician
  • Delta Health The Medical Center
  • Greenville, MS FULL_TIME
  • Assists surgeon during C-sections Ensures surgical suite is adequately prepared for C-sections Cleans, wraps and sends all instruments to Central Service for sterilization High School Graduate or equi...
  • 7 Days Ago

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Custodian
  • LT Corporation - Quality Steel Corporation -...
  • Cleveland, MS FULL_TIME
  • Position Description – Custodian Company: Quality Steel Corporation Reports to: Department Supervisor/Manager Key Responsibilities: Perform general cleaning of the building, keeping it maintained and ...
  • 9 Days Ago

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Automatic Machine Operator I, Night Shift
  • LT Corporation - Quality Steel Corporation -...
  • Cleveland, MS FULL_TIME
  • Position Description – Automatic Machine Operator I Company: Quality Steel Corporation Reports to: Department Manager Key Responsibilities: Ensure Safety First, Safety Always, and meet or exceed Quali...
  • 10 Days Ago

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0 Contact Center Quality Assurance Auditor jobs found in Greenville, MS area

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Teachers (FT&PT)
  • The Learning Experience
  • Greenville, MS
  • Responsibilities Use a growth mindset to develop young minds and inspire a love of learning Create a safe, nurturing env...
  • 3/28/2024 12:00:00 AM

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Postal Clerk
  • The Postal Service
  • Greenville, MS
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 3/28/2024 12:00:00 AM

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Shift Leader>
  • Captain D's
  • Greenville, MS
  • Captain D's - 1716 Hwy 82 E [Shift Manager / Assistant Restaurant Manager] As a Shift Lead at Captain D's, you'll: Super...
  • 3/27/2024 12:00:00 AM

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Manufacturing Warehouse Supervisor
  • Nutrien Ltd.
  • Greenville, MS
  • Job Category Manufacturing Operations ** Manufacturing Warehouse Supervisor** Job Locations US-MS-Greenville Posted Date...
  • 3/26/2024 12:00:00 AM

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Senior Process Engineer - Injection Molding
  • BAXTER
  • Cleveland, MS
  • This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxte...
  • 3/26/2024 12:00:00 AM

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Transportation Security Officer
  • Transportation Security Administration
  • Greenville, MS
  • Summary Transportation Security Officers are responsible for providing security and protection of travelers across all t...
  • 3/25/2024 12:00:00 AM

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Senior Process Engineer
  • BAXTER
  • Cleveland, MS
  • This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxte...
  • 3/25/2024 12:00:00 AM

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Sr. Manufacturing Supervisor - 2nd Shift
  • BAXTER
  • Cleveland, MS
  • This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxte...
  • 3/25/2024 12:00:00 AM

Greenville is a city in, and the county seat of, Washington County, Mississippi, United States. The population was 34,400 at the 2010 census. It is located in the area of historic cotton plantations and culture known as the Mississippi Delta. Greenville is located on the eastern bank of Lake Ferguson, an oxbow lake left from an old channel of the Mississippi River. One floating casino is located on the lake near the downtown area known as the Trop Casino Greenville, with a second just west of the city near the Greenville Bridge known as Harlow's Casino Resort. Chicago Mill and Lumber Co. oper...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$42,256 to $53,744
Greenville, Mississippi area prices
were up 1.2% from a year ago