Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
80k to 100k
Job DescriptionJob Description
Company Overview: We are a reputable structural steel company based in Northern Mississippi, specializing in the design, fabrication, and installation of high-quality steel structures. As part of our commitment to excellence, we are seeking a dedicated Quality Manager to lead a team and ensure the highest standards of quality in our welding processes. This position offers an exciting opportunity to play a vital role in maintaining our company's reputation for delivering superior steel products.
Job Summary: As the Quality Manager for our structural steel company, you will be responsible for leading a team of individuals and overseeing the quality of welds in our steel fabrication processes. You will play a crucial role in upholding the highest standards of workmanship and ensuring compliance with industry regulations and customer specifications. The ideal candidate for this position will possess strong leadership skills, in-depth knowledge of welding techniques, and hold a certification as a welding inspector.
Responsibilities:
Quality Management:
Welding Process Oversight:
Team Leadership:
Qualifications:
Join our dynamic team and make a significant impact on the quality and integrity of our structural steel products. Apply your expertise as a Quality Manager and contribute to our success in providing exceptional steel solutions to our valued clients.
Qualifications
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0 Contact Center Quality Assurance Auditor jobs found in Greenville, MS area