Contact Center Quality Assurance Auditor jobs in Killeen, TX

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Q
Night Auditor
  • Quality Inn and Suites
  • Lampasas, TX PART_TIME,FULL_TIME
  • Job Overview:
    Must have minimum 1 year recent hotel fornt desk experience. We are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a Night Auditor, you will be responsible for ensuring the smooth operation of our hotel during the overnight hours. This is a critical role that requires excellent guest relations and customer service skills.

    Responsibilities:
    - Perform night audit procedures to ensure accuracy and completeness of financial transactions
    - Verify the accuracy of guest accounts by reconciling charges and payments
    - Handle guest inquiries, requests, and complaints in a professional and timely manner
    - Provide exceptional customer service to ensure guest satisfaction
    - Assist with check-in and check-out processes as needed
    - Maintain accurate records of all transactions and activities during the shift
    - Monitor security cameras and report any suspicious activities or incidents
    - Follow all hotel policies and procedures to maintain a safe and secure environment for guests and staff.

    - fold laundry and clean the area.

    - Prepare breakfast in morning and monitor the breakfast room.

    -perform other duties as assinged.

    -

    Experience:
    - Previous 1 year recent experience in hotel front or night audit is preferred
    - Strong customer service skills with the ability to handle difficult situations with professionalism.
    - Knowledge of hotel management systems and night audit procedures
    - Bilingual or multilingual skills are a plus
    - Familiarity with phone systems and proper phone etiquette

    If you are a dedicated individual with a passion for providing exceptional guest services, we encourage you to apply for this position. Join our team and contribute to creating memorable experiences for our guests.

    Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements. The employer reserves the right to make changes to the job description as necessary.

    Job Types: Full-time, Part-time

    Pay: $11.00 - $13.00 per hour

    Expected hours: 40 per week

    Schedule:

    • 10 hour shift
    • 8 hour shift
    • Every weekend
    • Night shift
    • Rotating weekends

    Work setting:

    • In-person

    Work Location: In person

  • Just Posted

N
Quality Assurance Evaluator (Transportation/Training/Safety)
  • NANA Regional Corporation
  • Fort Hood, TX OTHER
  • NANA Regional Corporation
  • Just Posted

C
Quality Assurance/ Infection Prevention Assistant- LVN/RN
  • CORYELL COUNTY MEMORIAL HOSPITAL AUTHORITY
  • Gatesville, TX FULL_TIME
  • About Coryell: Coryell Health is a community-owned healthcare organization serving local patients and their families since 1940. On one central campus, patients have access to a wide range of health s...
  • 3 Days Ago

G
Guitar Technician - Guitar Center
  • Guitar Center
  • Walburg, TX FULL_TIME
  • Description"POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians...
  • 1 Month Ago

G
Luthier - Guitar Center
  • Guitar Center
  • Jarrell, TX FULL_TIME
  • Description"POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians...
  • 1 Month Ago

G
Guitar Technician - Guitar Center
  • Guitar Center
  • Florence, TX FULL_TIME
  • Description"POSITION OVERVIEW:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians...
  • 1 Month Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Contact Center Quality Assurance Auditor jobs found in Killeen, TX area

P
Pediatrician
  • ProSphere Tek
  • Killeen, TX
  • **Overview** The lives of our nation's active-duty military, veterans, and their families depend on outstanding healthca...
  • 3/28/2024 12:00:00 AM

G
Glovis LLC QA
  • Gloves International
  • Killeen, TX
  • Quality Assurance is a worker is responsible for making sure a product meets the customer's standard of quality. The job...
  • 3/28/2024 12:00:00 AM

D
Pharmacist
  • Defense Health Agency Civilian Corps, Falls Church, VA
  • Killeen, TX
  • Overview: Pharmacist - GS-0660-12 - Ft Cavazos, TX Fort Cavazos is located in the beautiful 'hill and lake' country of C...
  • 3/28/2024 12:00:00 AM

A
Lead Radiologic/CT Technologist Outpatient Imaging
  • Ardent Health Services
  • Harker Heights, TX
  • Overview Join our team as a day shift, full-time, Lead Radiologic/CT Technologist in Harker Heights, TX. Fulfilling your...
  • 3/27/2024 12:00:00 AM

K
Quality Inspector
  • Kelly Services
  • Georgetown, TX
  • Job Description Job Description Ready, set, go. Put your career in motion with a great, new opportunity. The Kelly® Prof...
  • 3/27/2024 12:00:00 AM

D
Vocational/Practical Nurse
  • Defense Health Agency Civilian Corps, Falls Church, VA
  • Killeen, TX
  • Overview: VOCATIONAL/PRACTICAL NURSE (GS-0620-06) - PRIMARY CARE - Ft Cavazos, TX Fort Cavazos is located in the beautif...
  • 3/27/2024 12:00:00 AM

D
Marriage and Family Therapist-OCA
  • Department of Veterans Affairs
  • Killeen, TX
  • Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement ...
  • 3/26/2024 12:00:00 AM

S
Snyder's Part Puller
  • Snyder's Auto Salvage
  • Holland, TX
  • Description As a part of our continued growth, we are looking for dedicated and passionate employees to grow with our co...
  • 3/24/2024 12:00:00 AM

Killeen is a city in Bell County, Texas, United States. According to the 2010 census, its population was 127,921, making it the 21st-most populous city in Texas. It is the principal city of the Killeen–Temple–Fort Hood Metropolitan Statistical Area. Killeen is directly adjacent to the main cantonment of Fort Hood. Its economy depends on the activities of the post, and the soldiers and their families stationed there. It is known as a military "boom town" because of its rapid growth and high influx of soldiers. Killeen is located in western Bell County at 31°6′20″N 97°43′36″W / 31.10556°N 97.7...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$43,218 to $54,968
Killeen, Texas area prices
were up 1.2% from a year ago