Contact Center Quality Assurance Auditor jobs in Lafayette, LA
Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Assurance Auditor jobs
Quality Assurance Inspector
- Union Tank Car Company - UTLX
-
Ville Platte, LA
FULL_TIME
-
Union Tank Car Company is seeking new employees at our full-service rail tank car repair shop in Ville Platte, LA. to assist in various departments as needed by plant production. The Company’s regulatory, engineering and commercial expertise make UTLX the preferred source of railcars and services for many of its customers. Owned by the Marmon Group and Berkshire Hathaway, UTLX headquarters is in Chicago’s financial district, close to major public transportation hubs. UTLX offers competitive compensation and benefits as well as an opportunity to be a part of a top-notch team where enthusiasm, expertise, and progressive thinking are valued.We are looking for a Quality Control Inspector to perform railcar final inspections, this ensures the required work is completed in compliance with industry standards and customer requirements. The QC Inspector will also support the production team with other quality initiatives as needed.Job Responsibilities:This is a general description of the essential functions of this job. This is not an exhaustive list and employees in these classifications frequently may be required to perform additional duties. Not all classifications will be required to perform all job functions.
- Performs visual, dimensional, and mechanical inspection of railcars and components throughout all stages of the railcar maintenance, qualification, and inspection processes to assess the as found condition or quality of work performed.
- Performs shop floor audits to ensure production operations are performed in compliance with applicable U.S. and Canadian regulations, AAR interchange/MSRP’s, Marmon Rail standards/procedures, and equipment owner requirements.
- Assures all identified nonconforming conditions are identified by reports, forms, checklist and/or the nonconformance reporting system.
- Maintains an up-to-date inspection record of all inspections performed on each railcar shopped and ensures all documentation is complete prior to approval.
- Reviews shop floor documentation and final car file to ensure completeness and compliance.
- Works with production to identify and plan for the day’s shipments to ensure verifications/inspections are made in a timely manner.
- Verifies cars are properly secured, closed, marked and identified prior to being released for interchange.
- Reports adverse and/or non-compliant items to the responsible supervisor and QA Manager and follows-up to confirm that remedies have been put in place on items before the car is released to subsequent processes/stages. If rework will interrupt shipments the incumbent must notify the manager.
- Participates in and actively supports quality projects, activities and Responsible Care initiatives to ensure that the Company achieves its goals.
Knowledge and Skills:- This position requires a high school diploma or equivalent.
- Minimum of 3-5 years related work experience railcar repair or manufacturing preferred.
- Detailed knowledge of inspection procedures, tank car construction and FRA
- and AAR rules and regulations.
- Knowledge and familiarity with NDT processes is preferred.
- Additional training in inspection processes will be required.
- In addition, this position requires a working knowledge of computers, including familiarity with the AS400, and Outlook, various customer systems and Microsoft Office software packages.
- Possess reading and comprehension skills associated with Fleet Repair Standards, Governing Regulations, drawings, and catalogs.
- General mechanical aptitude and ability to use railroad gauges, testing techniques, & test equipment necessary for rail car inspections.
- Have vision correctable to 20/20 for inspection activities.
Working Conditions:- Scheduled on an off shift.
- Average care required avoiding injury while handling or positioning material.
- Climb ladders to heights of approximately 14 feet, bend, crawl, stoop, squat, kneel, and stretch to perform tank car inspections.
- Enter tank cars via a manway opening approximately 20 inches in diameter.
- Be able to tolerate heights, confined spaces, & working through periods of inclement weather.
- Be willing and able to wear safety equipment such as safety shoes, hard hats, air fed respirators, body harnesses, and safety glasses.
WHAT WE OFFER:UTLX strives to be the Employer of Choice. Our generous benefits package includes:- Medical/Dental/Vision with first in class vendors
- Health Savings Account
- Flexible Spending Account (Medical and Dependent Care)
- Company Paid Benefits: Short Term Disability, Long Term Disability, Life Insurance
- Employee Assistance Program
- 4 weeks of Paid Parental Leave
- Vacation Benefits
- 401k with generous company match and additional employer annual contribution.
It is the policy of UTLX to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote, and compensate persons in all job without regard to race, color, religion, sex, national origin, disability, or sexual orientation, gender identify, protected veteran status or any other protected characteristic protected by the law. - Just Posted
Software Quality Assurance Analyst
- University of Louisiana, Lafayette
-
Lafayette, LA
FULL_TIME
- Position Title: Software Quality Assurance AnalystDepartment: 9030|IRI-Tech TransferResponsibilities:The Software Quality Assurance Analyst reports to the Chief Technology Officer of the Informatics R...
- 1 Month Ago
Registered Nurse(RN) / Quality Assurance(QA)
- New Iberia Manor North
-
Iberia, LA
FULL_TIME
- Now offering $5,000.00 sign on bonuses to all qualified FT RNs.Starting Rate: $32 - $37 / hr. based on experience Ask us about or Level 1 and 2 educational programs. RN/LVN/LPNs can earn up to an addi...
- Just Posted
RN OR - Operating Room Opelousas, LA
- Quality Clinicians
-
Opelousas, LA
FULL_TIME
- We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $809-$1809/week Multiple shift openings Job Description/Responsibilities:...
- 5 Days Ago
RN Cardiac Cath Lab Opelousas, LA
- Quality Clinicians
-
Opelousas, LA
FULL_TIME
- We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $743-$1743/week Multiple shift openings Job Description/Responsibilities:...
- 5 Days Ago
Assurance Senior
- EISNERAMPER
-
Lafayette, LA
FULL_TIME
- EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 350 partners across the world. We combine responsiveness with a long-range per...
- 7 Days Ago
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0 Contact Center Quality Assurance Auditor jobs found in Lafayette, LA area
Diesel Mechanic
- Ryder System
-
LAFAYETTE, LA
- Position Description Torque by Ryder is Immediately hiring a Permanent Full Time Experienced Mobile Diesel Technician to...
- 4/19/2024 12:00:00 AM
New Iberia Research Center: Clinical Laboratory Technician
- University of Louisiana at Lafayette
-
New Iberia, LA
- Position Title: New Iberia Research Center: Clinical Laboratory Technician Department: 901004|NIRC Research Resources Re...
- 4/18/2024 12:00:00 AM
Sonographer
- Cardiovascular Institute of the South
-
New Iberia, LA
- $5,000 Sign-on Bonus Schedule: 4/9's and a half day Friday Incentive Pay Flexible Schedule No nights, weekends, or holid...
- 4/18/2024 12:00:00 AM
Clinical Research Coordinator - 211696
- Medix™
-
Lafayette, LA
- Description: The clinical research Coordaintor manages the screening, enrollment, and maintenance of patients on clinica...
- 4/17/2024 12:00:00 AM
Shop Technician - Disassembly (NDT Disassembly - Oilfield Tools)
- STI LLC
-
Broussard, LA
- STI provides inspection services of all Downhole Tubular Goods. We provide the highest level of technology, combined wit...
- 4/17/2024 12:00:00 AM
Level I Rope Access Technician - Broussard, LA
- Intertek
-
Broussard, LA
- Job Description Level I Rope Access Technician Intertek is searching for a Level I Rope Access Technician training to jo...
- 4/17/2024 12:00:00 AM
Quality Control Inspector
- Gulf Coast Machine Services
-
Broussard, LA
- Job Description Job Description Needs to have at least 2-3 years experience checking Manufactured parts for Down hole dr...
- 4/15/2024 12:00:00 AM
Sonographer
- Cardiovascular Institute of the South
-
Lafayette, LA
- $5,000 Sign-on Bonus Incentive Pay Flexible Schedule (ex: 4/10's) No nights, weekends, or holidays Nature of Duties: Ind...
- 4/14/2024 12:00:00 AM
About Lafayette, Louisiana
Lafayette is located at 30°13′N 92°2′W / 30.217°N 92.033°W / 30.217; -92.033 (30.2139, −92.0294) and has an elevation of 36 feet (11.0 m). According to the United States Census Bureau, the city has a total area of 49.2 square miles (127 km2), of which 49.1 square miles (127 km2) is land and 0.1 square miles (0.26 km2) (0.19%) is water.
Lafayette is located on the West Gulf Coastal Plain. The site was part of the seabed during the earlier Quaternary Period. During this time, the Mississippi River cut a 325-foot-deep (99 m) valley between what is now Lafayette and Baton Rouge. This valley was...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$43,463 to $55,273
Lafayette, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago