Contact Center Quality Assurance Auditor jobs in Lancaster, PA

Family-owned food manufacturing company seeking a Food Safety and Quality Assurance professional who will take charge of food safety programs and documentation. Will work with management and floor supervisors to ensure compliance with all regulations and in-house policies. Must be a self-starter and work well independently. Ideal candidate will appreciate family business environment and be willing to do whatever it takes to get the job done.

Essential Job Functions:

Quality checks and inspections to ensure compliance with GMPs, SOPs, etc.

Training of employees regarding food safety and quality as it pertains to their job functions

Oversee sanitation tasks

Facilitate internal and third-party audits

Assist in ingredient procurement and oversee the supplier approval process

Record non-conformances and communicates with appropriate parties

Investigate quality issues and consumer complaints

Ensure that food safety, legality and quality standards are maintained at all times

Aid in research and implementation for continuous improvement

Other tasks as requested

Training/Education:

PCQI/FDQI certified and/or equivalent experience required

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• Day shift
• Monday to Friday

Experience:

• food safety/quality in a food manufacturing facility: 1 year (Preferred)

Work Location: In person