Contact Center Quality Assurance Auditor jobs in Lima, OH

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Auditor
  • Endera
  • OTTAWA, OH OTHER
  • Job Details

    Level:    Experienced
    Job Location:    OH OFFICE - OTTAWA, OH
    Position Type:    Full Time
    Education Level:    Not Specified
    Salary Range:    $49,000.00 - $56,000.00 Salary/year
    Travel Percentage:    On-Site
    Job Category:    QA - Quality Control

    Description

    Endera was founded with the purpose of making high quality commercial electric fleet vehicles in 2019. Creating the Endera line of all-electric vehicles stems from a belief that our world deserves better. Our founders set out on a mission to build an all-electric commercial vehicle that is dependable, technologically advanced, cost effective, and energy efficient. With a clear goal to guide the way, Endera has grown rapidly and has become the leader in delivering state of the art, high quality commercial electric vehicles to market. And today, Endera ranks #99 on Forbes Top 500 list of America's Best Startup Employer! We will continue to innovate and do our part to preserve the environment by creating vehicles to reduce carbon emissions. 

     

    We are looking for a detail-oriented quality auditor to perform quality control inspections. You will assist in the development of testing parameters for our products, reviewing products for industry compliance, and assessing production procedures. You may also need to train employees on quality standards.

    To ensure success as a quality auditor, you should possess in-depth knowledge of product standards and experience as a quality auditor in a similar industry. An outstanding quality auditor will be someone whose quality assessment skills translate into products of exceptional quality.

    General Responsibilities:

     

    • Developing and implementing quality control audit plans and reports.
    • Identifying testing parameters for products.
    • Evaluating production stages and testing the composition, appearance, and functionality of completed products.
    • Assigning team members to quality audits and overseeing their work.
    • Training employees on quality standards and procedures.
    • Ensuring that products comply with industry standards.
    • Documenting defects and recommendations for improvement.
    • Preparing and presenting quality audit reports to senior management.
    • Keeping abreast of industry standards and regulations.

     

    Working Conditions and Environment: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) 

    • Long and varied hours required occasionally.
    • Office environment consistent with typical office environment.

     

     

    Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) 

    • While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to sit, stand, walk, stoop, kneel, crouch, crawl, climb or balance. The employee will frequently lift and/or move 20-25 pounds and may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

    Qualifications


    Qualifications:

    • High school diploma or GED.
    • Completion of post-secondary industry-related coursework preferred.
    • Proficiency in quality management software.
    • In-depth knowledge of industry standards.
    • Exceptional attention to detail.
    • Advanced organizational skills.
    • Excellent leadership and communication skills.

     

    What We Offer:

    • Competitive compensation with meaningful equity, vacation, and benefit package.

     


    Endera Motors, LLC, a wholly owned subsidiary of Endera Corporation (“Endera”), is an equal opportunity employer, committed to a policy of non-discrimination in employment on any basis including race, color, ancestry, sex, sexual orientation, religion, national origin, age, marital status, pregnancy disability, medical condition, disability or veteran status (that does not prohibit performance of essential job functions) all as defined by applicable laws.

  • 8 Days Ago

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Quality Auditor
  • Plastipak Holdings
  • Jackson, OH FULL_TIME
  • As a Plastipak Quality Auditor, you audit systems and processes as they relate to our Quality program. You play a key role in assuring the Jackson Center site achieves the highest quality performance....
  • 2 Months Ago

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Contact Center Agent
  • Richwood Bank
  • Richwood, OH FULL_TIME
  • Contact Center Agent At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its...
  • Just Posted

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Contact Center Representative
  • Superior Credit Union
  • Lima, OH FULL_TIME
  • Superior Credit Union is hiring for a full-time Contact Center Representative at the Elida location.Schedule: Monday-Friday,10:30A.M.-7:00P.M.Pay: $16.71-$27.63/hourThe prime candidate will have exten...
  • 24 Days Ago

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Associate II Quality Assurance
  • General Dynamics Land Systems US
  • Lima, OH FULL_TIME
  • In this Quality Engineer position, the successful candidate will function as a quality representative for the manufacturing of various military vehicle programs, including but not limited to the Abram...
  • 1 Day Ago

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Quality Assurance II
  • FedEx
  • Lima, OH FULL_TIME
  • Quality Assurance 2 -Customization Pay: $23.00/hour Shift: Day Shift Thursday-Monday, 6am-2:30pm Location: N Cool Road, Lima, Ohio 45801 About FedEx Supply Chain FedEx Supply Chain, a subsidiary of Fe...
  • 10 Days Ago

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0 Contact Center Quality Assurance Auditor jobs found in Lima, OH area

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Quality Inspector - 1st Shift (Same Day Pay) $15-17hr Kalida
  • Quick Hire Staffing
  • Kalida, OH
  • PLEASE READ BELOW The Immediate Pay, Quality Inspector position offers individuals the opportunity to receive payment fo...
  • 5/9/2024 12:00:00 AM

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Heavy Equipment Mechanic
  • General Dynamics Land Systems
  • Lima, OH
  • Job Description This UAW-represented position includes : - Performs precision assembly, installation and alignment opera...
  • 5/9/2024 12:00:00 AM

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High Value Residential Insurance Inspector
  • Signature Companies
  • Lima, OH
  • Job Description Signature is looking to add an Inspector for the following counties: Allen, Augalize, Hardi, Hancock, Pu...
  • 5/8/2024 12:00:00 AM

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Cup Packer
  • Graphic Packaging International Inc.
  • Kenton, OH
  • Title: Cup Packer Location: Kenton, OH, US, 43326 **IMPORTANT NOTE: We are a smoke-free campus!** **This policy covers a...
  • 5/8/2024 12:00:00 AM

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Industrial Engineer
  • Contract Professionals, Inc.
  • Lima, OH
  • Position Description: Develop manning requirements, work standards, man assignments, and equipment capacity. Investigate...
  • 5/7/2024 12:00:00 AM

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LAB - Medical Laboratory Scientist II (MLS/MT) 36 hrs/wk, 3rd shift
  • Bluffton Hospital
  • Bluffton, OH
  • NOTE: Up to $15,000 signing bonus requires a 2 year commitment to BVHS and current associates are not eligible for this ...
  • 5/7/2024 12:00:00 AM

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CMM Machinist - 3rd Shift
  • Ingersoll Rand
  • Sidney, OH
  • CMM Machinist 3rd shift Mon - Thurs 9:00pm-7:00am Pay Starts at $26/hr. and can go up based upon experience with a $2 sh...
  • 5/5/2024 12:00:00 AM

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Medical Laboratory Technicain OR Medical Technologist
  • OhioHealth
  • Kenton, OH
  • We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong p...
  • 4/29/2024 12:00:00 AM

Lima (/ˈlaɪmə/ LY-mə) is a city in and the county seat of Allen County, Ohio, United States. The municipality is located in northwestern Ohio along Interstate 75 approximately 72 miles (116 km) north of Dayton and 78 miles (126 km) south-southwest of Toledo. As of the 2010 census, the city had a population of 38,771. It is the principal city of and is included in the Lima, Ohio metropolitan statistical area, which is included in the Lima–Van Wert–Wapakoneta, OH, combined statistical area. Lima was founded in 1831. The Lima Army Tank Plant, built in 1941, is the sole producer of the M1 Abrams....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$44,949 to $57,165
Lima, Ohio area prices
were up 1.3% from a year ago