Contact Center Quality Assurance Auditor jobs in Little Rock, AR

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Auditor
  • The Chamberlain Group
  • Malvern, AR FULL_TIME
  • We areSystems, LLCa leading manufacturer and designer of loading dock equipment.Wecontinue to GROW and are seeking a motivated team player to join our organization.

    Job Summary:

    As a Quality Auditor, you are expected to support and assist the supervisor with the coordination of the process inspections or Quality Audits, monitor process setups, SPCs and notify the Supervisor of any issues.

    Minimum Qualifications:

    • High School Diploma or technical school certificate/degree

    • 2 years of experience of process auditing in a manufacturing environment

    Knowledge, Skills, and Abilities:

    • Basic knowledge on the use of Microsoft Office applications.

    • Basic knowledge on the use of ERP systems.

    • Basic knowledge in the application of quality tools (Pareto Analysis, Cause and Effect Diagrams, Histogram, Stratification, Dispersion, Check Sheets, etc.).

    • Basic knowledge of statistical techniques.

    • Basic knowledge in reading and interpretation of blueprints and inspection plans.

    Other:

    Ability to travel to out of state locations 1-2 times per year.

    Essential Duties and Responsibilities:

    • Assist the supervisor with the coordination of the process inspections or Quality Audits.

    • Monitor process setups and SPCs and notify the Supervisor of any issues.

    • Perform audits as required using the applicable checklist.

    • Monitor the completion and execution of first articles.

    • Follow up on the sampling plans for audits, and report to the Supervisor when discrepancies are found in the process and/or product.

    • Notify production line leadership of any issues affecting Quality.

    • Help with validation of introduction of new products and component variations.

    • Effectively train new auditors and onboard new hires in auditing

    • Comply with health and safety guidelines and rules

    #LI-1SD

    We provide competitive pay, excellent benefits, work-life balance and a collaborative team environment! Benefits include paid parental leave, tuition reimbursement, health, dental, vision, and life insurance, short and long-term disability, generous 401(k) match, paid holidays and 3 weeks PTO accrual upon hire.

    Check out our new video to find out more about what we do:

    Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.

    Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence .


    NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers via email or phone or other methods

     

  • 2 Days Ago

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Quality Auditor
  • DBG Arkansas, LLC
  • Conway, AR FULL_TIME
  • We are growing and looking for a Quality Auditor to join our team.DBG Arkansas, LLC is a full-service organization that is committed to providing our customers with exceptional quality, on-time delive...
  • 13 Days Ago

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Contact Center - Customer Support Specialist
  • TCS Tech
  • Jacksonville, AR FULL_TIME
  • Salary - $15 per hour (Upto $35,000 Annually) Job Location - Little Rock, AR Responsibilities Receives and answers phone calls from a variety of customers who are calling for service regarding their a...
  • 21 Days Ago

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Contact Center - Customer Support Specialist
  • TCS Tech
  • North Little Rock, AR FULL_TIME
  • Salary - $15 per hour (Upto $35,000 Annually) Job Location - Little Rock, AR Responsibilities Receives and answers phone calls from a variety of customers who are calling for service regarding their a...
  • 1 Day Ago

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Contact Center - Customer Support Specialist
  • TCS Tech
  • Little Rock, AR FULL_TIME
  • Salary - $15 per hour (Upto $35,000 Annually) Job Location - Little Rock, AR Responsibilities Receives and answers phone calls from a variety of customers who are calling for service regarding their a...
  • 2 Days Ago

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Quality Assurance / Quality Control Specialist
  • Turbare Manufacturing
  • Conway, AR FULL_TIME
  • Turbare Manufacturing, a reputable 503B sterile compounding facility, seeks a meticulous and detail-oriented Quality Assurance/Quality Control Specialist to uphold stringent quality standards in our s...
  • 1 Month Ago

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0 Contact Center Quality Assurance Auditor jobs found in Little Rock, AR area

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Relay Technician I, II, III, or Sr
  • Entergy
  • Little Rock, AR
  • Relay Technician I, II, III, or Sr Date: Mar 31, 2024 Location: New Orleans, Louisiana, United States Company: Entergy P...
  • 4/25/2024 12:00:00 AM

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Senior Lineman/Journeyman Lineman
  • Entergy
  • Little Rock, AR
  • Senior Lineman/Journeyman Lineman Date: Apr 11, 2024 Location: New Orleans, Louisiana, United States Company: Entergy Po...
  • 4/25/2024 12:00:00 AM

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Quality Control Manager - Facilities Maintenance
  • International Support Group (ISG)
  • Little Rock, AR
  • Job Description Job Description International Support Group (ISG) is seeking a Facilities Maintenance Quality Control Ma...
  • 4/23/2024 12:00:00 AM

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Quality Auditor
  • Systems Inc.
  • Malvern, AR
  • We are System s, LLCa lead ing manufacturer and design er of loading dock equipment . We continue to GROW and are seekin...
  • 4/23/2024 12:00:00 AM

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Maintenance Technician
  • Zips Car Wash Llc
  • Little Rock, AR
  • Title: Maintenance Technician Location: Little Rock, AR Who we are: ZIPS Car Wash, headquartered in Plano, Texas, is the...
  • 4/23/2024 12:00:00 AM

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Service Supervisor
  • Rock Region METRO
  • North Little Rock, AR
  • Service Supervisor North Little Rock, AR Starting Pay $19.00 per hour Schedule: This position requires working non-tradi...
  • 4/22/2024 12:00:00 AM

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Medical Assistant
  • EngageMED Inc
  • Little Rock, AR
  • Medical Assistant: I. Job Summary / Job Purpose (Safety-Sensitive) Under the direction of the health care provider, Medi...
  • 4/21/2024 12:00:00 AM

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Test Driver and Vehicle Inspector - Brunswick, GA
  • Concentrix
  • Little Rock, AR
  • Job Title: Test Driver and Vehicle Inspector - Brunswick, GA Job Description This position entails port quality audits a...
  • 4/21/2024 12:00:00 AM

Little Rock is located at 34°44′10″N 92°19′52″W / 34.73611°N 92.33111°W / 34.73611; -92.33111 (34.736009, −92.331122). According to the United States Census Bureau, the city has a total area of 116.8 square miles (303 km2), of which 116.2 square miles (301 km2) is land and 0.6 square miles (1.6 km2) (0.52%) is water. Little Rock is located on the south bank of the Arkansas River in Central Arkansas. Fourche Creek and Rock Creek run through the city, and flow into the river. The western part of the city is located in the foothills of the Ouachita Mountains. Northwest of the city limits are P...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$43,797 to $55,697
Little Rock, Arkansas area prices
were up 1.2% from a year ago