Contact Center Quality Assurance Auditor jobs in Lorain, OH

Our hotel is seeking a detail-oriented and friendly individual to join our Night Auditor team from 11p-7am. The ideal candidate will have a knack for getting things done quickly, thinking on their feet, and providing excellent customer service. Examples of the Night Auditor's duties include adjusting guest accounts and maintaining accurate records of daily transactions, handling payments and issuing refunds to guests, processing deposits and keeping the property safe and secure at night.

Responsibilities:

• Check in guests and assign them rooms.
• Clean rooms and make beds.
• Receive payments from guests and provide receipts.
• Answer questions about the hotel.
• Report incidents to staff or security personnel.
• Handle the safe in the office.
• Handle money and valuables with care and accuracy.
• Follow company policies regarding guest interactions and hotel procedures.

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Night shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person