Contact Center Quality Assurance Auditor jobs in Louisville, KY

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Technician (New Center)
  • Octapharma Plasma, Inc.
  • Louisville, KY FULL_TIME
  • Requisition Number20-1936
    Post Date4/17/2020
    TitleQuality Assurance Technician (New Center)
    CityLouisville
    StateKY
    Position Typefull-time
    Description
    Want to Expand
    your career-development potential,
    your ability to help donors and patients,
    and your access to professional opportunities?
    We're growing fast.
    [You can, too!]

    Want to be a part of something exciting? Help Octapharma Plasma open our next Donor Center! At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast-paced and personally and professionally rewarding.

    We are seeking a Licensed Practical Nurse (LPN) to join our growing biopharmaceutical company and assist in opening our newest Donor Center. At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast-paced and personally and professionally rewarding. Recent medically trained graduates as well as experienced healthcare professionals are welcome to apply. We offer exciting career advancement opportunities throughout the country!

    QUALITY ASSURANCE TECHNICIAN

    This is What You'll Do:

    • Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
    • Performs QA reviews of external sample/product shipment releases, training records, and deviation reports
    • Ensures the Donor Center's licenses and certificates are in-date and valid
    • Performs audits for self-assessment evaluation, monitor records, and overall compliance related to the company quality systems
    • Attends and assist in all audits and ensures that all audits (internal and external) are performed, documented, reviewed, and closed.
    • Assists in maintaining the established quality system under any requirements that affect the center and help ensure that all operations in the center are in compliance with the company's quality program
    • Assists in, conducts, and evaluates center training and orientation programs

    This is Who You Are:

    • Part brand ambassador, part clinical technician
    • A person committed to excellent customer service all day, every day
    • Someone with positive energy, always willing to pitch in where needed
    • Understanding, patient, and genuinely authentic
    • Able to keep up in a fast-paced environment
    • Hungry to build a great career

    Requirements

    This is What It Takes:

    • Associates degree in applicable field of study preferred or equivalent job experience
    • Must have a minimum of one (1) years related work experience, preferably in a donor center
    • One (1) year work experience in biologics quality assurance preferred
    • General computer skills, organizational skills and detail oriented
    • Possess adequate communication skills and be able to effectively communicate with people of all levels

    Do Satisfying Work. Earn Real Rewards and Benefits.

    We're widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers whotruly want you to grow and excel.

    • Formal training
    • Outstanding plans for medical, dental, and vision insurance
    • Health savings account (HSA)
    • Flexible spending account (FSA)
    • Tuition Reimbursement
    • Employee assistance program (EAP)
    • Wellness program
    • 401k retirement plan
    • Paid time off
    • Company paid holidays
    • Personal time

    More About Octapharma Plasma Inc.

    With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

    Interested? Learn more online and apply now at:
    octapharmahiring.com
    And if you know someone else who'd be a great fit at Octapharma Plasma, Inc., please forward this posting along!
    INNER SATISFACTION.
    OUTSTANDING IMPACT.

     

  • 25 Days Ago

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Contact center
  • Service One Credit Union
  • Bowling Green, KY FULL_TIME
  • Position Summary This position is responsible for consistently providing exceptional service to our members in person, by telephone and / or through online communication. Provides members with timely,...
  • 29 Days Ago

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Contact Center Supervisor
  • Atria Support Center
  • Louisville, KY FULL_TIME
  • Overview: We create communities where employees thrive in their work, helping our residents thrive in their homes. We strive to enhance the lives and exceed the expectations of those we serve every da...
  • 24 Days Ago

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Quality Auditor
  • Allegiance Staffing
  • Louisville, KY OTHER
  • Job Title: Quality Auditor Department: Production Reports To: Quality Manager/ Lead Quality Auditor FLSA Status: Non- Exempt Summary: Inspects, audits, documents, and reports on materials, processes a...
  • 12 Days Ago

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Contact Center Rep
  • Republic Bank & Trust Co
  • Louisville, KY FULL_TIME
  • “Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a c...
  • 1 Month Ago

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Intern - Contact Center
  • Republic Bank & Trust Co
  • Louisville, KY INTERN
  • “Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a c...
  • 2 Months Ago

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0 Contact Center Quality Assurance Auditor jobs found in Louisville, KY area

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Associate Quality Engineer
  • Strong Hold
  • Louisville, KY
  • Who We Are: At Strong Hold we are a family-owned business committed to crafting products and relationships that endure. ...
  • 4/23/2024 12:00:00 AM

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3rd Party Quality Supervisor - $21 per hour
  • Stratosphere Quality
  • Louisville, KY
  • Summary of Responsibilities: Join the Stratosphere Quality Team! Stratosphere Quality cultivates a positive organization...
  • 4/23/2024 12:00:00 AM

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Warehouse Pharmacy Production Clerk $3,000 Hiring Bonus!
  • McKesson Cork
  • Jeffersonville, IN
  • Effective Date: February 22, 2017 . **Your Consent** *Google Analytics* We may use Google Analytics to measure how you i...
  • 4/23/2024 12:00:00 AM

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CMM Inspector
  • Amtec Enterprise - 1
  • Louisville, KY
  • Job Description Job Description Job Description Our client, provider of some of the world’s most advanced, technology-le...
  • 4/23/2024 12:00:00 AM

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Quality technical lead
  • Sabert
  • Shepherdsville, KY
  • Full job description What makes Sabert a great place to work:Want more insight on what its like to work for Sabert? Clic...
  • 4/22/2024 12:00:00 AM

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CMM Inspector
  • Amtec Enterprise - 1
  • Louisville, KY
  • Job Description Job Description Job DescriptionOur client, provider of some of the worlds most advanced, technology-led ...
  • 4/22/2024 12:00:00 AM

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Quality Auditor
  • Johnson Controls
  • Louisville, KY
  • Overall Responsibilities: This position is responsible for ensuring that quality data sheets are collected and documente...
  • 4/22/2024 12:00:00 AM

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Senior Quality Engineer
  • Acro Service Corp
  • Louisville, KY
  • Duration- 06 Months Job Title: Sr. Quality Engineer Location: Louisville, KY Pay rate: $44/hour Note: Please send your u...
  • 4/20/2024 12:00:00 AM

Louisville and Jefferson County have a combined area of 397.68 square miles (1,030.0 km2), of which 380.46 square miles (985.4 km2) is land and 17.23 square miles (44.6 km2) (4.33%) is covered by water. Louisville is southeasterly situated along the border between Kentucky and Indiana, the Ohio River, in north-central Kentucky at the Falls of the Ohio. Although situated in a Southern state, Louisville is influenced by both Southern and Midwestern culture. It is sometimes referred to as either one of the northernmost Southern cities or as one of the southernmost Northern cities in the United St...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$45,560 to $57,939
Louisville, Kentucky area prices
were up 1.2% from a year ago