Contact Center Quality Assurance Auditor jobs in Moline, IL

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Contact Center Agent (44705)
  • Palmer Group
  • Moline, IL FULL_TIME
  • A rapidly growing organization in the Quad Cities is seeking full-time Contact Center Agents. This could be your role if you are looking for an opportunity with excellent benefits in a positive work environment!

    Responsibilities:

    • Answer incoming calls
    • Provide excellent customer service support
    • Listen to and respond to customer questions and concerns
    • Share information on services available to clients

    Requirements:

    • Strong customer service skills
    • Effective communicator
    • Proficient with basic computer skills
    • Enthusiastic and team-oriented
    • Reliable, with customer focus

    Work Model:

    • On-site
    • Monday - Friday between 7:00 AM - 7:00 PM
    • Occasional Saturdays
  • 2 Days Ago

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Contact Center Representative
  • R I A FEDERAL CREDIT UNION
  • BETTENDORF, IA OTHER
  • Job Details Job Location: Administration - BETTENDORF, IA Position Type: Full Time Salary Range: Undisclosed DescriptionSummary/Objective At R.I.A. Federal Credit Union, the primary focus of the Conta...
  • 1 Month Ago

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Quality Assurance Specialist - Clinton IA
  • Archer Daniels Midland
  • Clinton, IA FULL_TIME
  • Quality Assurance Specialist - Clinton IAThis is a full time exempt positionPosition Summary:Manage daily activities of the Clinton Corn Plant Food Safety Management System.Coordinate and verify activ...
  • 15 Days Ago

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Internal Auditor
  • Mediacom Communications Corporation
  • Moline, IL FULL_TIME
  • Position: Internal Auditor Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridg...
  • 21 Days Ago

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Maintenance supervisor
  • Hi-Quality Recruits
  • Bettendorf, IA FULL_TIME
  • We are seeking a MaintenanceUnit Supervisor to support a leading aluminum products andtechnologies company in Bettendorf or Davenport IA. This is an onsite position and relocationassistance isavailabl...
  • 5 Days Ago

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Owner operator
  • Trans Quality DBA as UC Carrier
  • Moline, IL FULL_TIME
  • Job Description : CDL A Owner Operators - Home Weekly OUR OWNER OPERATORS EARN 82% OF GROSS - HOME WEEKLY What We Offer : 82% of Gross Revenue Home Every Week Perks : Free Base Plate for the 1st Year ...
  • Just Posted

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0 Contact Center Quality Assurance Auditor jobs found in Moline, IL area

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Quality Technician
  • Doerfer Corporation
  • Moline, IL
  • Summary Inspects raw material and components, manufactured parts, subassemblies, assemblies and finished products to ens...
  • 4/26/2024 12:00:00 AM

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Quality Inspector
  • Yulista
  • Rock Island, IL
  • Tunista Logistics Solutions LLC Regular JOB SUMMARY The Quality Inspector is responsible for inspecting quality of daily...
  • 4/25/2024 12:00:00 AM

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Quality Technician
  • Gerdau North America
  • Wilton, IA
  • Job Summary: Perform Metallurgical Services functions through chemical analysis of heat samples, hot billet inspection a...
  • 4/23/2024 12:00:00 AM

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Inspector, Quality Verification
  • Constellation Energy
  • Cordova, IL
  • COMPANY OVERVIEW As the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-bui...
  • 4/23/2024 12:00:00 AM

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Inspector, Quality Verification
  • Constellation Energy
  • Cordova, IL
  • COMPANY OVERVIEW As the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-bui...
  • 4/22/2024 12:00:00 AM

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Cemetery Caretaker
  • National Cemetery Administration
  • Rock Island, IL
  • Summary This position is located at the Rock Island National Cemetery in Rock Island, Illinois. DIRECT HIRE AUTHORITY: T...
  • 4/22/2024 12:00:00 AM

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Vice Chanellor of Administration/CFO
  • Eastern Iowa Community Colleges
  • Davenport, IA
  • VICE CHANCELLOR OF ADMINISTRATION / CFO The Vice Chancellor of Administration / CFO is responsible for all administrativ...
  • 4/22/2024 12:00:00 AM

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Lead Transportation Security Officer
  • Department Of Homeland Security
  • Moline, IL
  • Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
  • 4/22/2024 12:00:00 AM

Moline (/moʊˈliːn/ moh-LEEN) is a city located in Rock Island County, Illinois, United States. With a population of 43,977 in 2010, it is the largest city in Rock Island County. Moline is one of the Quad Cities, along with neighboring East Moline and Rock Island in Illinois and the cities of Davenport and Bettendorf in Iowa. The Quad Cities have an estimated population of 381,342. The city is the ninth-most populated city in Illinois outside the Chicago Metropolitan Area. The corporate headquarters of Deere & Company is located in Moline, as was Montgomery Elevator, which was founded and head...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$44,607 to $56,727
Moline, Illinois area prices
were up 1.3% from a year ago