Contact Center Quality Assurance Auditor jobs in Petaluma, CA

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

O
Quality Assurance Specialist, GMP
  • Ortho Dermatologics
  • Petaluma, CA FULL_TIME
  • Bausch Health is a global company that develops, manufactures, and markets a differentiated product portfolio across multiple high-growth therapeutic areas including Gastroenterology, Generics, Neurology, Ortho Dermatologics, Medical Aesthetics and Dentistry. We are delivering on our commitments as we build an innovative company dedicated to advancing global health. Each day, Bausch Health products are used by over 150 million people around the world.

    Our approximately 7,000 employees are united around our mission of improving peoples lives with our health care products.

    The Senior Quality Assurance Specialist provides Quality support for Petaluma site and ensures adherence to cGMP compliance in a regulated environment. This position also works with external contract manufacturer’s and laboratories.

    Key Activities:

    • Review and approve GMP documents (e.g., production batch records, clinical labelling records, lab batches, API and raw material specification, drug product specifications, analytical work order reports, standard test methods, standard operating procedures, protocols for method validation, method validation reports, stability protocols and stability reports, equipment IQ, OQ, PQ qualification protocols and reports, and equipment calibration documentation).
    • Review and approve deviation and OOS investigations.
    • Review and approved method transfers.
    • Facilitate GMP product readiness and launch activities, including stability strategy, technology transfer and validation.
    • Ensure timeliness and integrity of work.
    • Understand technical procedures and be able to verify accuracy of calculations.
    • Support new product development and CMO activities for pharmaceutical products.
    • Review and release clinical trial materials manufactured on site or externally.

    Qualifications:

    • 5 years pharmaceutical industry experience.
    • Strong technical experience in a cGMP pharmaceutical setting.
    • Experience implementing, maintaining and improving quality systems, including SOP writing.
    • Bachelor’s Degree in a scientific or engineering discipline, graduate degree a plus or equivalent experience. Experience working in a changing environment and fast-paced organization as a member of cross-functional teams.
    • Working in a GMP laboratory environment or manufacturing environment a plus.

    As required by law, Bausch Health provides a reasonable range of compensation for roles that may be hired in the US. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For this role, the range of starting pay for this role is 90,000 - 100,000.

    Benefits package includes a Comprehensive Medical (includes Prescription Drug), Dental, Vision, Health Savings Account with company contribution, Flexible Spending Accounts, 401(k) matching, discretionary time off, paid sick time, tuition reimbursement, parental leave, short-term disability, long-term disability, life insurance, accidental death & dismemberment insurance, paid holidays, Employee Assistance Plan, commuter benefit, recognition awards, voluntary benefits (including Identity Theft, Student Loan and Breast Milk Shipping), employee referral bonuses and employee discounts.

    \#LI-onsite

    This position may be available in the following location(s): [[location_obj]]

    Bausch Health Companies Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.

    If a candidate needs a reasonable accommodation/adjustment due to physical or mental health impairment for any part of the application process, they are encouraged to send their request to humanresources@bauschhealth.com or call 908-927-1400 and let us know the nature of the request and their contact information. Please be sure to include the job requisition number.

    Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.

    To learn more please read Bausch Health's Job Offer Fraud Statement (https://protection.greathorn.com/services/v2/lookupUrl/c29afa19-107c-4ce0-9f8c-cdaacd1f6318/176/6d14a0b2d6ae791286e49cc8358d2a3ef29730f9) .

    Bausch Health is an EEO/AA employer M/F/D/V.

  • 3 Days Ago

B
Quality Assurance Specialist, GMP
  • Bausch Health
  • Petaluma, CA FULL_TIME
  • Bausch Health is a global company that develops, manufactures, and markets a differentiated product portfolio across multiple high-growth therapeutic areas including Gastroenterology, Generics, Neurol...
  • 3 Days Ago

I
Regional Quality Assurance Specialist***Spécialiste régional, Assurance de la qualité
  • IPEX Management Inc.
  • Oakville, CA FULL_TIME
  • IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an excit...
  • 11 Days Ago

I
Regional Quality Assurance Specialist***Spécialiste régional(e) en assurance qualité
  • IPEX Management Inc.
  • Oakville, CA FULL_TIME
  • IPEX est l’un des principaux fournisseurs de systèmes intégrés de tuyauteries thermoplastiques en Amérique du Nord. Nous avons pour mission de bâtir un avenir meilleur en connectant les gens avec l’ea...
  • 4 Days Ago

I
Food Safety Quality Assurance (FSQA) Manager
  • Impact Solutions Inc
  • Petaluma, CA FULL_TIME
  • Responsibilities: The FSQA Manager provides leadership, direction and execution of all quality and food safety functions at the plant level. This person will ensure all products produced meet or excee...
  • 1 Month Ago

Q
RN OR - Operating Room Petaluma, CA
  • Quality Clinicians
  • Petaluma, CA FULL_TIME
  • We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $2067-$3067/week Multiple shift openings Job Description/Responsibilities...
  • 15 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Contact Center Quality Assurance Auditor jobs found in Petaluma, CA area

T
Quality Control Manager
  • Tutor Perini Corporation
  • San Francisco, CA
  • Perini Management Services Inc., is seeking a CA Registered Professional Engineer for Quality Control Supervisor Positio...
  • 4/14/2024 12:00:00 AM

C
Quality Control Inspector II- 2nd Shift (Onsite)
  • Collins Aerospace
  • Fairfield, CA
  • Date Posted: 2024-04-01 Country: United States of America Location: HCA09: Mission Sys (Propulsion) 3530 Branscombe Road...
  • 4/13/2024 12:00:00 AM

E
Food Safety Manager
  • Empire Workforce Solutions, Professional Staffing Division
  • Oakland, CA
  • Job Description Job Description Food Safety Manager - Oakland, CA - 3pl Logistics SUMMARY / OBJECTIVE: Our client, a lea...
  • 4/13/2024 12:00:00 AM

C
Quality Inspector
  • Certified Employment Group
  • Santa Rosa, CA
  • Job Description Job Description This position is for Graveyard and it is NOT remote! Essential Job Duties and Responsibi...
  • 4/12/2024 12:00:00 AM

S
Solar Installer - All Experience Levels (Multiple Locations)
  • Simply Solar
  • Petaluma, CA
  • Simply Solar is hiring Solar Installers at all locations in California. As an Installer you are a vital member of our so...
  • 4/12/2024 12:00:00 AM

A
Loss Control Inspector Trainee
  • AtWork Group
  • San Francisco, CA
  • This field based position is an integral part of our commitment to the quality and service we provide for our customers ...
  • 4/11/2024 12:00:00 AM

L
Inspection Quality Supervisor
  • Logistical Data Serv
  • Benicia, CA
  • Job Description Job Description We are seeking an Inspection Quality Supervisor to join our team! You will conduct inspe...
  • 4/11/2024 12:00:00 AM

C
Program Supervisor I
  • Catalight
  • Petaluma, CA
  • Looking for a role that can make all the difference for a family with a new autism or other diagnosis for their child? L...
  • 4/11/2024 12:00:00 AM

Petaluma /pɛtəˈluːmə/ is a city in Sonoma County, in California's Wine Country, part of the North Bay sub-region of the San Francisco Bay Area, located 37 mi (60 km) north of San Francisco. Its population was 57,941 according to the 2010 Census. The Rancho Petaluma Adobe, located in Petaluma, is a National Historic Landmark. Its construction started in 1836 by order of General Mariano Guadalupe Vallejo, then Commandant of the San Francisco Presidio. It was the center of a 66,000 acre (270-km²) ranch stretching from Petaluma River to Sonoma Creek. The adobe is considered one of the best preserv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$53,424 to $67,939
Petaluma, California area prices
were up 2.5% from a year ago