Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Looking for a position where you can utilize your detail-oriented personality? Our client, a global food manufacturer in Colonial Heights, is now hiring for Quality Assurance Technicians! Interviews are being conducted on a weekly basis, apply now to get started!
Position: Quality Assurance Technician
Location: Colonial Heights, VA
Compensation: Starting at $18.41/hour
Schedule: Monday - Saturday (Saturdays off based on production needs), 1st and 2nd Shift
POSITION SUMMARY:
Performs all testing of raw materials and finished products, providing technical support to production and management within the scope of training levels.
JOB TASKS / FUNCTIONS:
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
PHYSCIAL REQUIREMENTS:
Regularly required to stand; use hands and fingers in a repetitive motion. Frequently required to stand, walk and reach above the head. The employee is occasionally required to stoop, bend, kneel, crouch, crawl and talk or hear. The employee is required to lift a minimum of ten (10) lbs. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to focus. While performing the duties of this job, the employee is exposed to moving mechanical parts, toxic or caustic chemicals and fumes or airborne particles. The noise level in the work environment ranges from normal office levels to loud factory / warehouse levels.
WORK ENVIROMENT:
WHY WORK FOR QUALIFIED STAFFING?
INDRic
INDCatching
Clear All
0 Contact Center Quality Assurance Auditor jobs found in Petersburg, VA area