Contact Center Quality Assurance Auditor jobs in Rapid City, SD

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Auditor
  • Meade County, SD
  • Sturgis, SD FULL_TIME
  • Meade County

    Auditor (Elected)                                                                                   

    Auditor                                                                                                       

    JOB SUMMARY

    The Auditor is an independently elected official, who is a vital part of Meade County’s governmental team. The Auditor is responsible for maintaining the integrity of the county’s financial assets by overseeing a broad range of financial transactions including supervising staff functions of accounts payables, accounts receivables and payroll. The auditor sets the annual mill levies for all taxing entities and the disbursements of those revenues. The Auditor is part of the checks and balances team for all county departments managing financial funds. The Auditor is responsible for conducting federal state and local elections insuring adherence to federal and state codified law.

    MAJOR DUTIES

    • Prepare the county’s annual budget and present it to the Board of Commissioners for its review and approval.
    • Prepare the annual financial report according to GAAP (Generally Accepted       Accounting Principles) as required by the South Dakota Department of Legislative   Audit and additional reports required by the Governmental Accounting Standards Board.
    • Account for and prepare disbursement of several forms of revenue collected by the Treasurer to all the county’s taxing entities. This includes property tax, motor vehicle revenue and special state and federal shared revenue.
    • Administer local, state, and federal elections and maintain the county’s list of registered voters. Coordinate and train election workers; ensure the distribution of election supplies to election workers; determine polling locations, ensures ADA laws are followed; tabulates ballots and verify results for the commissioners’ canvas.
    • Assist taxing entities within the County to obtain levy information and set the mill levy according to state law. Prepare tax levy reports required by the South Dakota Department of Revenue.
    • Coordinate and direct the creation and dissolution of taxing entities such as ambulance districts, fire districts, sanitary districts, and road districts.
    • Attending workshops and conferences to ensure current mandates are followed.
    • Hire office staff and supervise the team to ensure all are performing their job duties according to office procedure.

    KNOWLEDGE REQUIRED BY THE POSITION

    • Must be a registered voter and a resident in Meade County when assuming this office.

    WORK ENVIRONMENT

    • Most work is performed indoors in an office where noise and interruptions often occur.
    • Elected officials must be available 24/7 if needed in their capacity.
    • Some travel may be required for training and meetings.

    PHYSICAL DEMANDS/ WORK ENVIRONMENT

    • The work is performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects.
    • The work is performed in the Erskine Administrative Building.
    • Ability to communicate effectively orally and in writing.
    • The ability to talk and hear via the phone and face-to-face communication is needed.

    SUPERVISORY AND MANAGEMENT RESPONSIBILITY

    • Delegate duties and responsibilities to subordinate personnel and ensure employees are performing their job duties adequately.
    • Supervise designated staff through hiring, training, motivation, assigning work and enforcing discipline.

     

    This job specification should not be construed to imply the requirements are the exclusive duties of the position. Incumbents may be required to follow other instructions, and to perform other related duties, as may be required.

  • 5 Days Ago

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First Contact Physiotherapist
  • AB Staffing Solutions
  • Martin, SD FULL_TIME
  • AB Staffing Solutions is seeking a travel Physical Therapist for a travel job in Martin, South Dakota. Discipline: Therapy ~ Shift: 8 hours ~ Employment Type: Travel Pay package is based on 8 hour shi...
  • 19 Days Ago

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First Contact Physiotherapist
  • Triage Staffing
  • Philip, SD FULL_TIME
  • Triage Staffing is seeking a travel Physical Therapist for a travel job in Philip, South Dakota. Job Description & Requirements ~ Specialty: Physical Therapist ~ Discipline: Therapy ~ Start Date:ASAP~...
  • 21 Days Ago

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First Contact Physiotherapist
  • Vivian Health
  • Philip, SD FULL_TIME
  • Vivian is looking for Travel Physical Therapist Therapys in Philip, South Dakota paying up to $2,646/week At Vivian, we ensure your next step is a step forward. That's why we built a jobs marketplace ...
  • 23 Days Ago

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Tech / Assist Cardiac Cath Lab Rapid City, SD
  • Quality Clinicians
  • Rapid, SD FULL_TIME
  • We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $1878.02-$2878.02/week Multiple shift openings Job Description/Responsibi...
  • 4 Days Ago

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Tech / Assist EMT / ER Technician Rapid City, SD
  • Quality Clinicians
  • Rapid, SD FULL_TIME
  • We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $913.52/week Multiple shift openings Job Description/Responsibilities: Yo...
  • 4 Days Ago

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0 Contact Center Quality Assurance Auditor jobs found in Rapid City, SD area

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MRI Technologist | Rapid City Hospital | Full Time - 40 Hours
  • Monument Health
  • Rapid City, SD
  • Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday...
  • 4/19/2024 12:00:00 AM

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Hospital Housekeeping Officer
  • Department Of Veterans Affairs
  • Fort Meade, SD
  • Summary In coordination with VA BHHCS Service Lines and reporting to the Associate Director, the incumbent develops, coo...
  • 4/19/2024 12:00:00 AM

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Construction Superintendent
  • Lloyd Companies
  • Rapid City, SD
  • Job Description Job Description SUMMARY The role of the Construction Superintendent is to execute and finalize projects ...
  • 4/18/2024 12:00:00 AM

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Diesel Mechanic
  • Ryder System
  • RAPID CITY, SD
  • Position Description Torque by Ryder is Immediately hiring a Permanent Full Time Experienced Mobile Diesel Technician to...
  • 4/17/2024 12:00:00 AM

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Experienced Sprinkler Inspector
  • Johnson Controls International
  • Rapid City, SD
  • What you will do Responsible for meeting customer expectations while performing quality inspections. How you will do it ...
  • 4/16/2024 12:00:00 AM

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Senior Construction Superintendent
  • Lloyd Companies
  • Rapid City, SD
  • Job Description Job Description POSITION SUMMARY The role of the Senior Construction Superintendent is to execute and fi...
  • 4/16/2024 12:00:00 AM

Rapid City is located at 44°04′34″N 103°13′42″W / 44.076188°N 103.228299°W / 44.076188; -103.228299. The downtown elevation of Rapid City is 3,202 feet (976 m) and Rapid City sits in the shadow of Black Elk Peak, which at 7,242 feet (2,207 m), is the highest point east of the Rocky Mountains. According to the United States Census Bureau, the city has a total area of 55.49 square miles (143.71 km2), of which 55.41 square miles (143.5 km2) is land and 0.08 square mile (0.2 km2) is water. Rapid City is located on the eastern edge of the Black Hills, and is split in half by the Dakota Hogback. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$42,415 to $53,939
Rapid City, South Dakota area prices
were up 0.8% from a year ago