Contact Center Quality Assurance Auditor jobs in Rochester, NY

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance
  • Alton Manufacturing Inc.
  • Rochester, NY FULL_TIME
  • Description

    1. Develop and perform tests and inspection of products at various stages of production process and evaluates statistical data to determine and maintain the Quality and reliability of the product.

    2. Identifies all formal inspection status with appropriate Quality Inspection Stamp or initials.

    3. Interprets engineering drawings or standards to arrive at specified quality standards.

    4. Select products for testing at specified stages in the production process, and tests for items such as dimensions, performance, and mechanical, electrical, or chemical characteristics.

    5. Sets up and performs destructive and non-destructive tests on materials, parts, or products to measure performance, life, or material characteristics.

    6. Records test data, using statistical quality control procedures and prepares data in graph or chart form. Evaluates data and writes summaries to validate or show deviations from existing standards.

    7. Suggests in written or verbal form, modifications of existing quality or production standards to achieve optimum quality within limits of equipment capability.

    Special Note: CMM Programming skills will have a preference and the highest pay rate

    Proven proficiency in use of PCs(Word/Excel/Windows), electronic measuring equipment, and knowledge of the manufacturing process is a prerequisite. Must be able to demonstrate these skills if chosen for an interview.

    Requirements

    CMM Programming skills will have a preference and highest pay rate

    FULL TIME WEEKDAYS, OCCASIONAL OVERTIME, BENEFITS5 YEARS MINIMUM PREVIOUS EXPERIENCE

    FORMAL RESUME REQUIRED

  • 2 Months Ago

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Quality Auditor
  • Kraft Heinz Company
  • Avon, NY FULL_TIME
  • General information All posting locations: Avon, New York, United States of America Job Function: 07 - Quality Date Published: 25-Apr-2024 Ref #: R-81907 Description & Requirements The Kraft Heinz Com...
  • 8 Days Ago

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Quality Auditor
  • The Kraft Heinz Company
  • Avon, NY FULL_TIME
  • Job DescriptionThe Kraft Heinz Company is currently seeking aQuality Auditorto work at our food processing facility in Avon, NY! Successful candidates must be willing to supply improvements suggestion...
  • 8 Days Ago

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Quality Auditor
  • Kraft Heinz Company
  • Avon, NY FULL_TIME
  • General information All posting locations: Avon, New York, United States of America Job Function: 07 - Quality Date Published: 25-Apr-2024 Ref #: R-81907 Description & Requirements The Kraft Heinz Com...
  • 8 Days Ago

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Quality Auditor
  • The Kraft Heinz Company
  • Avon, NY FULL_TIME
  • Job DescriptionThe Kraft Heinz Company is currently seeking aQuality Auditorto work at our food processing facility in Avon, NY! Successful candidates must be willing to supply improvements suggestion...
  • 8 Days Ago

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Contact Center Agent
  • Wilberts Inc.
  • Williamson, NY FULL_TIME
  • Department: Contact Center Reports To: Operations ManagerStatus: Non-ExemptDescription: The contact center agent is responsible for communicating with customers through all communication channels by r...
  • 2 Months Ago

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0 Contact Center Quality Assurance Auditor jobs found in Rochester, NY area

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Quality Control Inspector
  • G.W. Lisk Company, Inc
  • Clifton Springs, NY
  • Overview Perform a variety of inspections on materials, precision machined components and electrical-mechanical assembli...
  • 5/5/2024 12:00:00 AM

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Quality Manager
  • Eastman Kodak Company
  • Rochester, NY
  • We are looking for a Quality Manager to join our Kodak team in the Life Sciences group in Rochester, NY to support a new...
  • 5/5/2024 12:00:00 AM

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Quality Inspector
  • Mersen USA Holding Corp.
  • Rochester, NY
  • Primary Responsibilities: Create first article inspections and in-process inspection reports Create Certificates of Comp...
  • 5/4/2024 12:00:00 AM

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Quality Inspector I
  • IEC Electronics Corp
  • Newark, NY
  • Position Overview The Quality Inspectors role is primarily responsible for reviewing outgoing quality and line support f...
  • 5/4/2024 12:00:00 AM

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CWI/NDT Technician
  • Atlantic Testing Laboratories,Limited
  • Rochester, NY
  • Are you interested in a career that offers the following? Stability and consistent workload A mix of indoor and outdoor ...
  • 5/4/2024 12:00:00 AM

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Quality Inspector
  • Syntec Optics
  • Rochester, NY
  • Job Description Job Description Job Summary: Conduct Quality Assurance audits and routine checks, tests, gauging and ins...
  • 5/3/2024 12:00:00 AM

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Quality Control Manager
  • Coating Technology-Rochester NY
  • Rochester, NY
  • Job Description Job Description The Quality Manager will manage and lead the associates and facilities that support meta...
  • 5/3/2024 12:00:00 AM

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Quality Control Inspector - 2nd Shift 15% shift differential
  • G.W. Lisk Company, Inc
  • Clifton Springs, NY
  • Overview Perform a variety of inspections on materials, precision machined components and electrical-mechanical assembli...
  • 5/1/2024 12:00:00 AM

Rochester is at 43°9′56″N 77°36′41″W / 43.16556°N 77.61139°W / 43.16556; -77.61139 (43.165496, −77.611504). The city is about 73 miles (120 km) east-northeast of Buffalo and about 87 miles (140 km) west of Syracuse and Albany, the state capital is 226 miles (360 km) to the east ; it sits on Lake Ontario's southern shore. The Genesee River bisects the city. Toronto, Canada is northwest 168 miles (270 km) and New York City is about 350 miles (560 km) to the southeast. According to the United States Census Bureau, the city has a total area of 37.1 square miles (96 km2), of which 35.8 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$47,003 to $59,777
Rochester, New York area prices
were up 1.5% from a year ago